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Firefox shows as a black window, unless I start in safe-mode

  • 4 risposte
  • 24 hanno questo problema
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  • Ultima risposta di Twabi2

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I have tried running FF4 beta since beta 8, but everytime I tried to start FF4, it just gave me Win7-themed window outlines, filled with a black square. I've now finally managed to get FF4b11 to start by using safe-mode. I tried disabling all add-ons and running without safe-mode, but I got the same result. The problem is therefor not an add-on, but must be something else. I’m running this on Win7-64bit laptop.

I have posted this question previously, without any response. Is there any way besides Test-Pilot (which doesn't run in safe-mode for obvious reasons) to report this to the devs?

I have tried running FF4 beta since beta 8, but everytime I tried to start FF4, it just gave me Win7-themed window outlines, filled with a black square. I've now finally managed to get FF4b11 to start by using safe-mode. I tried disabling all add-ons and running without safe-mode, but I got the same result. The problem is therefor not an add-on, but must be something else. I’m running this on Win7-64bit laptop. I have posted this question previously, without any response. Is there any way besides Test-Pilot (which doesn't run in safe-mode for obvious reasons) to report this to the devs?

Modificato da Twabi2 il

Soluzione scelta

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

In Firefox 4 Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
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Soluzione scelta

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

In Firefox 4 Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
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I had already disabled all extensions, as I stated in my opening post. It seems that the hardware acceleration was the real culprit. I disabled it (as per your instructions) and am now successfully using FF4.

Thanks cor-el, for helping me out.

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If you do want to use HW acceleration:

Your graphic driver version 8.15.10.2202 is out-of-date, try to update to the latest Intel driver version for HD graphics 8.15.10.2279.

Modificato da scoobidiver il

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Downloading the new driver at this moment. It's outdated because I have a hybrid GPU system, using both an integrated GPU and a seperate nVidia GeForce 310M. Will FF4 be able to actively switch between the 2 depending on processing power needed, i.e. use the nVidia Optimus drivers?