Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Pages scrambled v77.0.1 (64bit)

  • 6 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Grubby

more options

Since an update to v77.0.1 (64Bit) all pages are shown as scrambled (see images attached)

Running windows 7 Ultimate OS

I have uninstalled and reinstalled 3 times, deleting all folders and files to do with Mozilla in the process.

Places I found the folders/files are:

Program Data Program Files (x86) Program Files Users - X - Roaming Users - X - Local Users - X - Localow

Nothing seems to work...

Since an update to v77.0.1 (64Bit) all pages are shown as scrambled (see images attached) Running windows 7 Ultimate OS I have uninstalled and reinstalled 3 times, deleting all folders and files to do with Mozilla in the process. Places I found the folders/files are: Program Data Program Files (x86) Program Files Users - X - Roaming Users - X - Local Users - X - Localow Nothing seems to work...
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

This can happen if you have disabled multi-process in Firefox.

Do you possibly have disabled multi-process in Firefox by using the MOZ_FORCE_DISABLE_E10S environment variable (its value doesn't matter) or have the browser.tabs.remote.autostart pref set to false on the about:config page ?

  • Control Panel -> System -> Advanced -> Environment variables

See also the "Help -> Troubleshooting Information" (about:support) page for info about multi-process.

Karanta wannan amsa a matsayinta 👍 1

All Replies (6)

more options

I can confirm that 76.0.1 (64-bit) works fine...

more options

That could be the web page did not load properly.

Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)

Try this several times.

more options

I've tried multiple websites on multiple installs, it was the first thing I checked but thanks anyway

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

more options

Zaɓi Mafita

This can happen if you have disabled multi-process in Firefox.

Do you possibly have disabled multi-process in Firefox by using the MOZ_FORCE_DISABLE_E10S environment variable (its value doesn't matter) or have the browser.tabs.remote.autostart pref set to false on the about:config page ?

  • Control Panel -> System -> Advanced -> Environment variables

See also the "Help -> Troubleshooting Information" (about:support) page for info about multi-process.

more options

Fantastic, that was the problem! Thanks so much! :)