Suddenly unable to connect to outgoing mail server

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This … (read more)

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This has been happening for about two days now. I've tried updating Thunderbird, restarting Thunderbird and restarting my PC. None of this has worked. I made no changes to my system, software or home network. Any help would be appreciated. Thanks, Dave

Asked by David Salerno 1 day ago

Last reply by Toad-Hall 1 minute ago

restore my passwords from pre-sync

Due to a recent major security breach I started changing all of my passwords on my main desktop, I did not have sync on at the time. I then opened up my work laptop (agai… (read more)

Due to a recent major security breach I started changing all of my passwords on my main desktop, I did not have sync on at the time. I then opened up my work laptop (again unsynced) and decided I should really use the sync feature to transfer my 500+ passwords onto my laptop for when I travel.

When I got home that evening, I turned on the sync feature on my main desktop, unfortunately it pulled all of my compromised passwords from my laptop and overwrote the ones on my main desktop. Is there anyway to restore my pre-sync passwords and ensure that they get transferred to my laptop instead please.

Asked by rmarks1701 8 minutes ago

Removing duplicates (30,000+ emails) systematically and **without** addons.

Using Thunderbird 115.11.0 (64-bit) on Manjaro (Linux - fully updated). Thunderbird is a great and fantastic email client and I will always appreciate Mozilla for its pri… (read more)

Using Thunderbird 115.11.0 (64-bit) on Manjaro (Linux - fully updated). Thunderbird is a great and fantastic email client and I will always appreciate Mozilla for its principals.

I'm using IMAP and I moved some messages from a Gmail account to another IMAP account and somewhere along the way, an additional 10,000+ emails have been duplicated (about one third).

How can I systematically remove duplicates without the use of an add-on? The reason I don't wish to use an add-on is because every add-on I've found requires the following permission Have full, unrestricted access to Thunderbird, and your computer. and that is absolutely terrifying.

Are there any remedies for (systematically) handling duplicates without handing over all the keys to the kingdom?

Asked by mozilla586 1 day ago

Last reply by mozilla586 17 minutes ago

Thunderbird executing filters randomly

Hi, last week my Thunderbird started slowing down and then appeared an error which caused it to freeze (i wasn't there so i don't know what error). The program was force … (read more)

Hi, last week my Thunderbird started slowing down and then appeared an error which caused it to freeze (i wasn't there so i don't know what error). The program was force closed and opened again, and it started re-downloading messages in the inbox (probably repairing).

For some reason it also started running all the filters and sent a ton of old emails from the inbox. I closed it again and after opening it it worked fine, and it continued downloading messages during the weekend. Today it worked fine all day until it started running the filters again. I closed it and opened it again and it continued sending emails, so i had to close it.

I'm not sure but it may have happened after making a new filter, which is strange because i have about 180 filters and this never happened before.

I'm now afraid of opening thunderbird because it may continue sending emails.

Could this be a thunderbird bug or an add-on issue? I have Send Later as well as FiltaQuilla, which i disabled the last time i opened thunderbird.

Asked by yellowmatter 19 hours ago

Last reply by Toad-Hall 27 minutes ago

SharePoint

I have two separate client that can not use Firefox to get to SharePoint, they put in their login and then are just looped back or it says they don't have an account. Bot… (read more)

I have two separate client that can not use Firefox to get to SharePoint, they put in their login and then are just looped back or it says they don't have an account. Both can access from Chrome and Edge, I have reinstalled fresh on both clients and the issue still happens in Safe Mode. I have already contacted Microsoft who states because it works in Chrome and Edge the issue is going to be Firefox.

Asked by jschultz6 27 minutes ago

Thunderbird: ongoing issues with gmail and hotmail

This has gone beyond any reasonable limits. Please fix your software! Every time there is an update, Thunderbird goes into spasms. Google and Hotmail send constant messag… (read more)

This has gone beyond any reasonable limits. Please fix your software! Every time there is an update, Thunderbird goes into spasms. Google and Hotmail send constant messages to verify my (already very verified) account.

Asked by Vion Sandor 5 hours ago

Last reply by Vion Sandor 31 minutes ago

When turning on Laptop - message appears

There is problem going on when I turn my laptop in the morning. It has appeared three times now. The message say " Open or Fresh Firefox" The first time I did a Fresh, t… (read more)

There is problem going on when I turn my laptop in the morning. It has appeared three times now. The message say " Open or Fresh Firefox" The first time I did a Fresh, the second one I clicked "Open". I later get an update and I didn't do the update then the next morning I cannot login into my laptop. I kept getting codes to enter my password. Finally, a security screen appeared and I was able to login. This morning when turning on my laptop I see the same message appear again. I did the refresh Firefox. I had to go back and reset all my personal setting.

Also, I am letting you know that I am being monitor and I am having other problems with my email and iPhone. Question: Who is monitoring the monitor?

Asked by Yolanda 33 minutes ago

Gmail IMAP timeout

I have added my gmail account to TB and it downloads all the folders and emails correctly, but as soon as I try to move an email with an attachment from a local folder to… (read more)

I have added my gmail account to TB and it downloads all the folders and emails correctly, but as soon as I try to move an email with an attachment from a local folder to a folder on the gmail acount I get "Connection to server imap.gmail.com timed out" errors.

Asked by Paul Rowell 22 hours ago

Last reply by Toad-Hall 39 minutes ago

access to thunderbird

How do I get Thunderbird working again? (Out since 30.05.24) I am a senior and need easy directions to follow as not tec. savvy. I was an iinet customer - now themessagin… (read more)

How do I get Thunderbird working again? (Out since 30.05.24) I am a senior and need easy directions to follow as not tec. savvy. I was an iinet customer - now themessaging.co

Asked by 99cnczcnhg 1 day ago

Last reply by Toad-Hall 45 minutes ago

  • Solved
  • Locked

Each time I reactivate Firefox on iPad iOs 17.3 a new tab opens. How do I stop that?

Recently the iOs app for Firefox 123.3 began opening a new tab everytime I woke the browser app from sitting in the background. Very annoying. How do I get it to open the… (read more)

Recently the iOs app for Firefox 123.3 began opening a new tab everytime I woke the browser app from sitting in the background. Very annoying. How do I get it to open the last active tab instead of inserting a new tab?

Asked by soaring 2 months ago

Answered by Infinity__ 2 months ago

Random Certificate warnings

Hi, for about 14 days I get random certificate warnings - even on well known websites. They vary from SSL_ERROR_BAD_CERT_DOMAIN to SEC_ERROR_UNKNOWN_ISSUER... even on web… (read more)

Hi, for about 14 days I get random certificate warnings - even on well known websites. They vary from SSL_ERROR_BAD_CERT_DOMAIN to SEC_ERROR_UNKNOWN_ISSUER... even on websites like x.com or LinkedIn. At the same time I got a new router from my ISP. But I am not sure, if this is connected somehow or if I got a Man-in-the-Middle or a virus. Malwarebytes & Co don´t find anything. I have resetted Firefox, too. But nothing helps. I get these errors in Chrome, too, sometimes. But not as often. Any ideas anybody? TIA!!!

Asked by Edith Mayerhofer 2 hours ago

I am not receiving some emails

I have been receiving emails and newsletters from a number of companies for many years. Suddenly last December many stopped coming. I have been in touch with one in parti… (read more)

I have been receiving emails and newsletters from a number of companies for many years. Suddenly last December many stopped coming. I have been in touch with one in particular and I am still on their mailing list. I am unable to find anywhere I can check. And before anyone says check your Junk folder. I do that every day. It has gotten to the point where I will have to stop using Thunderbird. Where can I look to find out what is wrong.

Asked by rmeyer174 1 day ago

Last reply by Toad-Hall 1 hour ago

Export passwords on iOS mobile device

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Plea… (read more)

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Please help!

Asked by Cecc 1 hour ago

  • Solved

Secure Connection Failed

I am getting "Secure Connection Failed", Ive seen literally hundereds of same error also exist here. Like most of default solution (which is below) did not work for me. M… (read more)

I am getting "Secure Connection Failed", Ive seen literally hundereds of same error also exist here. Like most of default solution (which is below) did not work for me. My laptops time is correct, And I highly doubt reddit and most of internet has issue with its security certificates. And other browser works just fine. So What is my solution other than immigrating to new browser?

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

Asked by sinan50563 3 days ago

Answered by jscher2000 - Support Volunteer 1 day ago

Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Asked by Candlejack 1 day ago

Last reply by Candlejack 1 hour ago

Tracing my old questions to see any answers

My unreliable memory tells me I asked this community a question about Thunderbird. I haven't received anything that might suggest someone has replied, and I cannot rememb… (read more)

My unreliable memory tells me I asked this community a question about Thunderbird. I haven't received anything that might suggest someone has replied, and I cannot remember the title I gave that post, so how do I search for it?

Just in case, my 'missing' question was (or should have been) why when I open Thunderbird does it open showing the emails that I received maybe a month ago, not the most recent ones. The most recent ones are there on the list, but I have to scroll down to get to them, which is a nuisance as I have to do it every time I go into Thunderbird

My thanks to you

Asked by graham65 7 hours ago

Last reply by graham65 1 hour ago

Where and how is the setting(s) for always checking IMAP folders for new mail stored?

Hi, I'm trying to automate / batch set the "When getting messages for this account, always check this folder"-setting for a large number of folders so I'm trying to figu… (read more)

Hi,

I'm trying to automate / batch set the "When getting messages for this account, always check this folder"-setting for a large number of folders so I'm trying to figure how Thunderbird stores the setting(s) of which folders to always check for new mail.

Checking the `global-messages-db.sqlite` it seems like all folders that have the "always check folder"-setting have a `indexingPriority` value of 30 in the `folderLocations` table, but simply setting it to 30 for other folders does not enable the "always check folder"-setting so I guess that is set elsewhere. Where?

Also what other settings are set for the folder when enabling "When getting messages for this account, always check this folder" ?

Thanks in advance /frax

Asked by frax 2 hours ago

Last reply by frax 1 hour ago

  • Solved

When first started, Firefox takes way too long to load any website

I'm hoping someone can help with a conundrum. A few years ago, whenever I first started Firefox--whether I had just started up my computer or had exited Firefox and open… (read more)

I'm hoping someone can help with a conundrum.

A few years ago, whenever I first started Firefox--whether I had just started up my computer or had exited Firefox and opened it back up--it would take several minutes for Firefox to load any website (Google, Amazon, weather.com--anything). Once the first site loaded, it would load subsequent sites normally. Interestingly, it was only my default profile that was affected; if I used another profile or created a new one, websites would load within seconds of my starting Firefox.

I finally broke down and created a new default profile, imported my history/bookmarks/etc., reinstalled extensions, adjusted settings, etc. The new profile behaved nicely, loading the first website within a few seconds of Firefox starting. But over time, the load time has gradually increased to the point where it is now behaving just like the old profile: I load Firefox, I try to go to any website, and it takes several minutes for it to load.

Any ideas what's happening/what's the problem? Hoping someone out there has some wisdom and can help troubleshoot. Thanks!

Asked by pizzilla 1 day ago

Answered by TyDraniu 21 hours ago

Issue with Opening Website in Mozilla Firefox Community

Dear Mozilla Firefox Community, I hope this message finds you well. I am reaching out to report an issue regarding the accessibility of a website through Mozilla Firefox… (read more)

Dear Mozilla Firefox Community,

I hope this message finds you well. I am reaching out to report an issue regarding the accessibility of a website through Mozilla Firefox.

The website in question, https://carrecoverydxb.com/, is currently inaccessible when attempting to load it using Mozilla Firefox. Despite multiple attempts, the site fails to open, displaying an error message indicating an inability to establish a connection.

I have tested the website on other browsers and devices, and it appears to load without any issues. However, this problem seems specific to Mozilla Firefox.

As a member of the Mozilla Firefox community, I am seeking assistance in resolving this issue. I believe it is essential to ensure that all websites are accessible through Mozilla Firefox to provide users with a seamless browsing experience.

Could you please investigate this matter and provide any guidance or solutions to address the problem? Your prompt attention to this issue would be greatly appreciated.

Thank you for your time and assistance.

Best Regards, Umlex matlex

Asked by Umlex Matlex 2 hours ago