Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Using Firefox 8.0, I can text and chat in Yahoo mail. In version 9.0, I can not. What's up?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Matt_G

tennis53
tennis53
more options

Using Firefox version 8.0, I can text and chat in Yahoo mail. When I upgrade to version 9.0, I can not. This applies to my desktop, laptop and netbook. When I downgrade back to version 8.0, everything works fine. Is there a setting that I need to change in 9.0?

Using Firefox version 8.0, I can text and chat in Yahoo mail. When I upgrade to version 9.0, I can not. This applies to my desktop, laptop and netbook. When I downgrade back to version 8.0, everything works fine. Is there a setting that I need to change in 9.0?

All Replies (1)

Matt_G
Matt_G
more options

Hi tennis53,

This sounds like a known issue reported here:

https://bugzilla.mozilla.org/show_bug.cgi?id=713014

There was a workaround posted, but I've not tested it myself. Here are the steps.

  1. Go into Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK.
  2. Then go back and switch it to small window and press OK.

Once the bug is officially resolved, you could try running a Nightly or Aurora build to use the fix early.

Hopefully this helps!