Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox does not close/exit and must be shut down using task manager

  • 5 replies
  • 22 have this problem
  • 1 view
  • Last reply by cor-el

more options

When I "x" out of Firefox, or File menu "exit" or right click to "close," the Firefox window closes but whenever I attempt to restart Firefox, it says that it is already running (hence was never shut down) and I have to use Task Manager to "end process" before re-starting Firefox again. This dilemma only started after upgrading about 6 months ago (can't remember the version). I recently upgraded again but the problem still exists.

When I "x" out of Firefox, or File menu "exit" or right click to "close," the Firefox window closes but whenever I attempt to restart Firefox, it says that it is already running (hence was never shut down) and I have to use Task Manager to "end process" before re-starting Firefox again. This dilemma only started after upgrading about 6 months ago (can't remember the version). I recently upgraded again but the problem still exists.

All Replies (5)

more options

Did you check out Firefox Hangs yet?

more options

Not yet. I'll check it out. Thanks.

more options

How did it go?

more options

Did not address my issue. Firefox isn't freezing while it's up and running, it just doesn't completely shut down... therefore it's always running behind the scenes.

more options