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Firefox crashed. Backup bookmarks are still in App. Data. Can I just load a new firefox and still keep my bookmarks? Thanks, Don.

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  • Last reply by thatdonguy7

thatdonguy7
thatdonguy7
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Hi. The Bookmarks Backup file down under App Data is a big mess that seems to contain my Bookmarks.

My Mozilla crashed (using the "go back" tool for another problem). I get a blank sereen with "Mozilla" in the blue bar.

If I reload a new Firefox will it find my bookmarks? Or might it delete them? Suffering with Explorer to talk now. Thanks, Don

Hi. The Bookmarks Backup file down under App Data is a big mess that seems to contain my Bookmarks. My Mozilla crashed (using the "go back" tool for another problem). I get a blank sereen with "Mozilla" in the blue bar. If I reload a new Firefox will it find my bookmarks? Or might it delete them? Suffering with Explorer to talk now. Thanks, Don

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cor-el
cor-el
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You can reinstall Firefox without losing the data in your Firefox Profile Folder

I would advice to delete the current Firefox program folder (C:\Program Files\Mozilla Firefox\) in such a case to make sure that so leftover files are causing problem and avoid other problems with replacing (overwriting) files.

If you keep having problems then create a new profile.

See Basic Troubleshooting: Make a new profile:

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:

thatdonguy7
thatdonguy7 Question owner
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Thanks so much. With confidence I got from you I saved a recent bookmarks backup file, then just went to Firefox and downloaded a new. It found and installed my original bookmarks and all SEEMS fine. Again thank you, , Don.