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Can't figure out why our toolbar is incompatible with Firefox 4

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  • 1 has this problem
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  • Last reply by travisd

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Hi,

We have a toolbar that is currently compatible with Firefox 3.*.

I've changed the max version in install.rdf to:

4.0.*

repackaged and opened up the toolbar .xpi file, and Firefox still reports the toolbar is incompatible, but offers no reason why it's incompatible.

Any ideas? Is there any way to see why Firefox considers it incompatible?

Hi, We have a toolbar that is currently compatible with Firefox 3.*. I've changed the max version in install.rdf to: <em:maxVersion>4.0.*</em:maxVersion> repackaged and opened up the toolbar .xpi file, and Firefox still reports the toolbar is incompatible, but offers no reason why it's incompatible. Any ideas? Is there any way to see why Firefox considers it incompatible?

All Replies (2)

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Do you have a URL for where that toolbar can be downloaded?

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Hi,

I think I figured it out, it looks like I also had to increment the maxVersion in our em:updateURL XML file.

Thanks!