Firefox freezes in Hotmail.com
Whilst Hotmail still seems to accept incoming emails (as evidenced by new titles appearing), I cannot actually access the emails themselves. This despite re-loading, and refreshing the page.
Neither can I get access to the other parts - junk, etc.
All Replies (3)
I should have added that I can get in to my Hotmail account via Google Chrome - so that indicates the problem is not at the Hotmail end.
Oh, and as this problem involved not being able to access my Hotmail account, it was not helpful for Firefox to require I confirm my query via my Hotmail account.
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
Many thanks. But events (well, my automatic cleaning up program) haave overtaken us.
My Firefox now seems to work OK - presumably 'cos my cleaning program cleans the cookies and cache etc