Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox tries to close everything after I close a popup window

  • 3 replies
  • 36 have this problem
  • 8 views
  • Last reply by bugmenot

more options

If I click on a link that opens up in a separate, smaller window (for example, some websites have "Click here for large images" that, when you click the link, opens up a larger image in a popup window), whenever I try to close that popup window, Firefox always tries to close my main window twice.

For example: I navigate to a site that opens up a popup window => I close the popup window => The popup window only closes => The main window of Firefox then brings up the notice to either "Save Tabs and Exit", "Exit", or "Cancel" => I click "Cancel" => The main window of Firefox then brings up the notice again => I click "Cancel" a second time => I then am able to resume browsing as normal.

It is getting pretty annoying. Please help.

This happened

Every time Firefox opened

== I'm not entirely sure, but it seemed to coincide with upgrading to 3.6.3

If I click on a link that opens up in a separate, smaller window (for example, some websites have "Click here for large images" that, when you click the link, opens up a larger image in a popup window), whenever I try to close that popup window, Firefox always tries to close my main window twice. For example: I navigate to a site that opens up a popup window => I close the popup window => The popup window only closes => The main window of Firefox then brings up the notice to either "Save Tabs and Exit", "Exit", or "Cancel" => I click "Cancel" => The main window of Firefox then brings up the notice again => I click "Cancel" a second time => I then am able to resume browsing as normal. It is getting pretty annoying. Please help. == This happened == Every time Firefox opened == I'm not entirely sure, but it seemed to coincide with upgrading to 3.6.3

All Replies (3)

more options

I can reproduce the issue every time in 3.6.10:

I go to this site: http://www.playoutdoors.com/product/deuter-rain-sun-cover.aspx

Click on an image of the product on the right, it spawns the new window, I close the spawned window and it closes all of my Firefox windows (spawned window and the main window).

Firefox Version Info: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10

more options
more options

The culprit is Microsoft's HTML5 extension for WMP player plug in 1.0.

I uninstalled it and it fixed everything