Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot directly print from Firefox

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by LastGuy

more options

Cannot print whole webpages using Menu>File>print. Any previews show a blank page when sent to my printer, or any other device, including Paperport 14.5. Also when sent a link via email for shipping labels, the link is displayed in FireFox browser, but is blank when I try to print it via the print link included on the page. Trying to print the entire page is blank also. I have no problem whatsoever with using Internet Explorer, but it is not my default broser, so I have to change from Firefox to IE as my default program to get the label to print.

Cannot print whole webpages using Menu>File>print. Any previews show a blank page when sent to my printer, or any other device, including Paperport 14.5. Also when sent a link via email for shipping labels, the link is displayed in FireFox browser, but is blank when I try to print it via the print link included on the page. Trying to print the entire page is blank also. I have no problem whatsoever with using Internet Explorer, but it is not my default broser, so I have to change from Firefox to IE as my default program to get the label to print.

All Replies (1)

more options

Also, this has only been a problem for the last few months. It began around the Firefox 50 upgrade and has continued with all updates since. I could be wrong on the exact upgrade involved. Been using Firefox for many years without this being an issue. I have tried all suggestions in the forum previouisly published, without any different results (e.g going into about: config, changing setting, etc.).