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Firefox window will not render.

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Hello. Today, I noticed that Firefox had updated and the icon changed. However, when I tried to use the program it would load but be unable to render any web pages. I tried reinstalling but it fails to render a single window. I am able to create new tabs and use options via right clicking on the icon but nothing else is possible. Any help? Cheers.

Hello. Today, I noticed that Firefox had updated and the icon changed. However, when I tried to use the program it would load but be unable to render any web pages. I tried reinstalling but it fails to render a single window. I am able to create new tabs and use options via right clicking on the icon but nothing else is possible. Any help? Cheers.

Chosen solution

I fixed this problem by removing the entire profile folder located in AppData. This solution may have not been ideal but I was able to use firefox again. I think it may have been a broken add-on.

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Chosen Solution

I fixed this problem by removing the entire profile folder located in AppData. This solution may have not been ideal but I was able to use firefox again. I think it may have been a broken add-on.

Modified by FirefoxForeverFan