Tots els productes Support Forum

Since Thunderbird was upgraded to 115.10.1 (64-bit), it now fails to send SMTP messages with the following error.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) ***.mail.pairserver.com was lost in the middle of the transaction. Try again.

This affects all six(6) accounts in Thunderbird, all of them can receive and edit e-mail messages; however, all of them fail to send e-mail messages.

Prior versions of Thunderbird have worked with this configuration for many years.

Other e-mail clients such as Evolution do not have this issue and I have confirmed with my provider that Thunderbird is no longer sending e-mails.

Any thoughts on how to roll back Thunderbird until this issue is resolved?

As of today 5/20/2024 Firefox stopped saving bookmarks. The star turns blue to indicate the bookmark was saved, but when I check the folder in Bookmarks it's not there.

Suddenly I can't sign-in to Sharepoint or Sharepoint admin console using my normal Firefox window. It works with the private window, but not the normal one. I've tested on another computer with the same firefox account sign-in and synced and it lets me sign-in there no problem. I've tried "Refreshing" Firefox, and that didn't work. I've tried uninstalling Firefox, deleting all the folders in appdata, then re-installing. Then I tried again before signing in to my Firefox account or syncing anything and it still didn't work. Any other suggestions? All the other O365 cloud login sites work, just not Sharepoint for some reason! It'll ask for my login credentials, then try and load, and then ask for my credentials again, over and over. Windows 10 Enterprise, Version 10.0.19043 Build 19043. Firefox 126.0 (x64).

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Lee

Received an encrypted message but the content appears to be only my public key. Message not visible. Copy of same message was displayed in the clear in gmail on a computer that not set up to encrypt. Any suggestions gratefully received.

this interface uses pop3

When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I have looked everywhere for the "missing messages" but don't see them anywhere. I have also had some people tell me that they sent an email response (so they were not entering the email address) and I don't see it.

What could cause these differences?

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page faster? And, in general to load websites? Can someone help? Thank you.

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

One annoying page at handelsbanken is missing scrollbars, and there is no way to navigate down

I have a memory of a "always show scrollbar" but it seems gone. firefox 115.11 on mac

peter h

I tried to move (copy) Proton mail emails to Google Gmail without success. I searched support for help but found no articles that worked. I started to use proton Mail but was unimpressed and need to move (copy) the Proton Mail emails to my Google Gmail. Any help would be appreciated. Thanks, Lou

Within 24 hours this weekend I was notified by my anti virus application (Avast) that they are no longer supporting Firefox browser (to concentrate on Outlook and Chrome), and a political news website that I frequent (Meidas) blocked me with a "captcha" type puzzle. The website said my browser was mimicking robot or bot use. I was presented with a puzzle requiring me to slide a tab rightward. It repeatedly told me I had slid the tab incorrectly. I believe all of this happened after an update of Firefox about the middle of last week.

Running under latest Windows 11 Firefox 126.0 will not start unless I click Run as Administrator. I changed permission for my User acct in Firefox to Full since I am the administrator but the problem persists