I-Thunderbird Support Forum

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

I'm connecting to an MS Exchange server via smtp.office365.com and mostly this works OK by now. I do have a stupid problem, however: After deleting several folders, they always "come back" as "ghost folders" (grayed out and without messages) and it's impossible for me to get rid of them. Very annoying. I've tried a couple of steps:

• of course, I tried deleting the folders through the Thunderbird interface, also from Trash, where they first move to
• I also tried to delete msf-files associated with the deleted folders -- to no avail
• I also tried to unsubscribe from these folders using the "Subscribe" interface -- this is not possible: I can tick off the folders, save my choices, but as soon as I open "Subscribe" again, these folders are back
• I also tried to use Outlook, but the deleted folders are not shown in Outlook -- it seems to me that Thunderbird has difficulties letting them go

I'd be very thankful for any constructive help!

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

I like to keep a few email 'open' tabs available so I can remind myself of important tasks. It seems that the tabs all get discarded when there is an update. How can I keep them from being deleted by an update?

I did search for solution before posting this. Couldn't find any recent fixes. Using Version 115.10.1 I have used Thunderbird for years to get various emails. Including 2 different att.net emails. Until about 2 days ago, this has been working well. All of a sudden I keep getting the popup to login with my password. I looked at the password file to see what was being used. Hasn't been updated for years. I used web browser to login to att.net account, confirmed that the pw listed in Thunderbird was correct. I looked at my att account and found that I setup a secure key in 5/21. Not sure what has changed that I can no longer use thunderbird for att emails. Note: I deleted the account from thunderbird and attempted to re-establish the connection.. I used the automated process that TB had for the settings. got an error using the regular password AND using the secure key. I tried setup manually, making sure that the inbound/outbound settings matched. Still won't let me login. Something has had to have changed.

This page did not help. https://www.att.com/support/article/email-support/KM1086159 System config and results screen prints are attached.

Cancelled setup and started over This time I entered the secure id as the password,