I-Thunderbird Community Forum

hi there, on left side of Thunderbird = categories are items/words/possebilities = sent and drafts ...twice (one under the same). I installed Thunderbird also on a second computer ...and again the two words are twice present ! absolutly creasy to me and no solution at all to find anywhere. Please advice. Thankyou in advance. kind regards Bernd Wolff ...from Cologne-Germany

Hi,

I've been using Thunderbird for a while now, and while I generally like it, there is a huge problem: Sometimes, for no apparent reason, it doesn't retrieve any emails from either of the two accounts that I have connected to it. This happens maybe once a week or so, and it can take a few hours for me to notice, because it simply looks as if no new emails would be coming in - which is perfectly possible. But then someone tells me they sent me an email two hours ago, or I shut down the computer, and when I reboot it later, several emails I retrieved that should have been in my inbox much earlier. Once I notice the malfunction, closing Thunderbird and launching it again will fix the problem. But I'm a freelancer, I could miss important emails or job offers, so I need my email client to be reliable. Is this a known issue? Any idea what I could do?

I have Windows 10, by the way.

Thanks

I was moving messages to folders from inbox and suddenly Thunderbird was only listing unread messages in all folders. I must have accidentally turned something off. Can you help me? This is rather urgent.

TB 115.14.0, Win 10 22H2, desktop PC, POP3 from gmail...

I select one of my gmail accounts in TB and click Get Messages. It downloads one or a few emails from gmail and then suddenly the Windows hourglass appears and the banner bar at top of screen which says: "Inbox - (email account)@gmail.com - Mozilla Thunderbird" shows (Not Responding). After ~10-15 sec, downloading resumes normally and all messages accessible.

Happens with all 3 of my gmail accounts and all use same settings: Server type: POP Mail Server Server Name: pop.gmail.com port 995 Connectivity Security: SSL/TLS Authentication: OAUTH2

No TB add-ons installed, Windows Scanning is disabled in TB, running Windows Defender. Lots of free disk space, 16 GB RAM...

Tried TB troubleshooting but nothing found. Have run various Windows checks (eg, DISM and sfc) with no errors and problem continues.

Suggestions?

Recently, I changed my password on my email - from Juno, which comes into Mozilla. After I made that change, I am no longer able to send emails from Mozilla. When going into my email on line at juno.com, I am able to send emails, so the problem is with Mozilla. Juno support has suggested a few options, which have not worked.

This is the error message that I receive: Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

I have gone into my settings, and even set up another SMTP outgoing server, without success. I do not know what else to try. Thank you.

I am an older user, 83, with a severe hearing impairment and depend on email for communication. I don't know how Mozilla and Thunderbird are related. Midco is my internet provider For the past few months I have had some of the following problems. Currently Email is very slow to get started nothing on the screen except the upper bar with File, Edit, View, etc. below is another small bar with little boxes which need to be scrolled to the right to get "inbox" for messages if I access a message, I need to scroll all of those little boxes to the right again to get in box. It is quite time consuming and not like it used to be.

In the past new messages have been highlighted, now some are and some not and some embedded in an older message from that sender. i was gone for a week and usually have a number of messages to read, this last time away none of the messages sent while I was away appeared. I have several daily subscriptions which didn't show up highlighted like they used to. I made a $100 donation to Thunderbird at the beginning of the year hoping that would make the service better.

I am trying mozilla support for help. I do need email. Someone suggested I try Midco our internet provider or having a computer expert check this out on my computer

Thank you.

Vicki Douglas

For the past two days (Aug 20,2024) I have received NO emails and CANNOT send. I get the message, "because the connection to Outgoing server (SMTP) smtp.gmail.com timed out." I have tried reloading Thunderbird with no results. The email zfhanna@gmail is also on my phone. My Tbird is on an IMac and Windows 10 laptop. Neither works. For Wifi I use a satellite provider.

The operating system: Windows 10. The content of messages in the inbox or in the sent folder disappears. Emails from a continuous period are disappearing, for example, now they have disappeared from 12th July at 9:45 to 22nd August at 12:13. The messages are visible on the list, but they have no content. They had content before. Moreover, when I deleted all the emails from such a folder, its file size on the disk did not decrease to 0. The problem started to appear the day before yesterday. It had never happened before. How can I fix this problem?

Thunderbird 115.13.0 (64-bit) on Linux using filters to forward to an alias on localhost ignores the nsswitch.conf settings and attempts to send the email to the main configured SMTP server instead of via the localhost SMTP server for the email address being forwarded to, which is process@localhost.

This process alias is defined in the /etc/aliases file and my nsswitch.conf file has file dns as the hosts: values.

The alias being sent to is supposed to process the email being forwarded and write the result to a file.

Hi, After migrating email server, I am having problems synchronizing some IMAP accounts, but Thunderbird is unable to organize the emails and it corrupts the display. In Webmail it is normal and I have no problems accessing it. Coincidence or not, but the emails that are causing this problem are emails that have more than 80Gb. What I did to see if it would improve, was to divide the emails into folders by year, to reduce the size of the email occupancy, but it didn't work. At first, right when I implemented it, they asked to modify this configuration:

Edit → Preferences → Advanced → General → Configuration Editor. Follow the procedure: Locate a key called: mailnews.customDBHeaders Change it to: Received After that restart the application --> Right click on the folder and go to Properties --> Repair Folder

This worked for a few days, but then it started having problems and even repairing the folder, but it didn't help. What they told me was an issue with Thunderbird reading email data on their server, but the problem continued. They kind of "washed" their hands, since it's ok on their server and asked to test it on another email client. Has anyone experienced this problem? Attached is an image of what the email looks like, there are several with the data that I asked to repair, but empty. I've already updated to the latest version of Thunderbird, but it's still like this.

My Windows laptop crashed today. When I restarted and opened Thunderbird all of my emails were not listed and it prompted me to create an email account - it is behaving like a new install with no profile.

I checked "about:profiles"and it lists the correct existing profile folder as "This is the profile in use".

Clicking "Open Folder" displays the files in my existing profile and their "date modified" property updates whenever I restart Thunderbird, so it must be accessing the correct profile folder. Yet it is behaving as if there is no profile.

Perhaps a file in the profile folder is corrupt?

It has been a week or so since I backed up the folder and I don't want to lose all of the recent email messages.

Is there something I can do to that will make Thunderbird recognise my profile properly (and retain the recent emails) ?

Thunderbird was configured to send & receive via Cox /yahoo mail. Worked until recently but can no longer send or receive.

Please advise. Best Regards, Leigh Wax

told by several people they had had suspicious messages purporting to come from me. Contacted Virgin Media, eventually got a new password, and was assured I would now get e mails as normal. This did not happen. Tried again, got a password for external apps, but still no success. No e mails are appearing even on the Virgin Media site. Any suggestions most welcome.

regards, Gilbert