I-Firefox Support Forum

how to restore bookmark,password,extensions,etc ?

the last time i already registered account, and with imported data from another browser : i can use bookmark menu, etc THEN i reinstall my windows, i login account in firefox, and : DANG! , no saved bookmark, no saved password, my old extension + preference

dont tell me firefox still use : "firefox.exe" -profile "%profilepath%" like old method (v.52.3.0ESR) for saving bookmark,password,extensions,etc ?

did i made mistakes, or firefox account cant save bookmark,password,extensions,etc ?

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

• Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
• Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
• Disabling hardware acceleration has not fixed the issue.
• The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
• The issue persisted after creating and switching to a new profile multiple times.
• The issue persisted after renaming places.sqlite
• The issue persisted after clearing cache and cookies multiple times.
• The issue persisted after clearing downloads and history.
• And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

When scrolling through online pictures or even while typing this note, Firefox dropdowns get really annoying! It seems to be triggered by right-clicking the mouse on a link, misspelled word or button. It really is a PITA! How to stop?

tomgauger@comcast.net

Hello, In order to log into Netflix I have to uncheck the Cookies box and Private Browsing box in Privacy and Security under Settings (I usually run with these enabled when just browsing). When I do this it asks for a Restart. Upon Restart the Netflix Login page always appears on its own. I am curious as to how Firefox is getting steered to the Netflix Login page when it is not being specifically told to go there. I assume it is somehow tied to the unchecked boxes. It's not a big deal to me but I am curious about what is going on in the background and the dynamics involved. If someone has the time to explain what is happening I would appreciate it. Thanks you !

And thanks to Mozilla in general for keeping Firefox so excellent.

I recently converted to Firefox from Chrome. I use wikipedia a lot, and am used to being able to quickly enter 'w' into the search bar to bring that up as the first result. This was something that I could do without hassle on Chrome, but not something that I can consistently do on Firefox. My settings are synced across devices, yet the first result for 'w' in the search bar is (was) 'www.google.com' on my desktop, and 'wikipedia.org' on my laptop. I created a bookmark for wikipedia.org named 'w', which didn't work, I wiped any instance of 'google.com' from my search history and now 'w' in the search bar gives me 'www.youtube.com' instead, wonderful.

Any advice would be great

When I try to click on certain key buttons in webpages, nothing happens. examples: "Sign in" won't sign me in. A field that lets me change number of products desired won't let me fill change the number. Only seems to be executable (CTA?) buttons. Thanks for any help.

Hi,

I've recently had a full Windows reformat, and I'm setting my PC back up. I used the Firefox profile to resync my data to the new Firefox install, but I'm encountering a glitch with Youtube where I'm already signed in(Gmail, and all Google-related products work perfectly fine), but it's not capturing that data somehow.

I've attached a screenshot where, on the right you'll see my sign in was successful, but on the left where my user platform should be, it's prompting for a Sign in. Clicking on Sign in only refreshes the page, and I have limited options as to what I can do with my profile if I were to click on my profile picture at the top right corner. Additional screenshots labeled Firefox.jpeg and Chrome.jpeg that shows what I can see on Firefox(glitched) vs what I should be seeing normally (which I used Chrome for this example). As you can see it's severely limited, and none of the options allow me to sign out or change much of my Youtube profile.

Steps I've taken so far: - Reinstalled Firefox - Removed previous profile via profileOLD.ini - Disabled all Extensions - Cleared Cookies - Tried to add Cookies exemption for accounts.google.com and accounts.youtube.com, still a no go - Tested with several Google accounts, same issue - Tested with other browsers including Edge, Chrome, and Opera, I'm able to play Youtube normally.

It worked perfectly well just this morning before my reformat, but when I reinstalled Firefox, and it synced with my Firefox account, it just happened.

hi, on the top right there is a search bar. for the history i normally highlight the word and press delete, now thats not working, why is this and how can i fix this issue?

Can't figure out to delete but Found answer here https://support.mozilla.org/en-US/questions/1449974

Every time I open my Firefox browser (it is my default), even during a session when the browser has not closed, I get a pop-up prompting me to download an update. After numerous attempts to download the update, it still did not show up in my download folder nor did I see the download run or prompt a "finish". I checked download history and finally see that it says it installed on 6/25 but I am still getting repeated prompts to download and install an update.

This is maddening. I am using Windows 10 Enterprise on an HP Elite Desk.

Please help me fix this!