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I tried to reinstall Forefox, could not. Went to setting > apps to unstall firefox. Could not fine firefox in the apps. I went to Deflit Apps. and could not fine it there. But every time I turn on my computer Firefox comes up on the computer. How do I uninstall, if there is no app. I tried to reinstall firefox but it keeps getting an error that it wasnot able to install

Some emails that I have been receiving lately and opening in Thunderbird just show as a single line of characters. Example --_006_SY4P282MB1578D61B23A9619DBB60F5F2C5EC9SY4P282MB1578AUSP_-- The From field is blank. The Sublect line is blank. Email show correctly in browser This is a gmail account

In attempting to address inbox message duplication in Thunderbird (https://support.mozilla.org/en-US/questions/1453812#answer-1666737), I've been systematically deleting thousands of old emails from my inbox, followed by a folder compacting.

Now, many of the remaining messages are unreadable. Most appear to be blank /empty, while some appear as gibberish text. I've tried repairing the folder using the tool in Folder Properties. That may have made the problem worse.

I just got a new computer running windows 11 pro. I downloaded Thunderbird, which I used on my old computer(windows 11), and followed the steps to set up my email. I know my email address and password are correct as well as the server settings and I keep getting the following error "Unable to log in at server. Probably wrong configuration, username or password". My email is .verizon.net which is handled by AOL. My husband also uses Thunderbird and verizon email and I checked the configuration against his computer and everything matches. I was able to get my gmail account added so it must be something with aol or windows 11 pro. Any help is appreciated.

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How to enter my password when initiated Firefox

Thumderbird asked if it could compact folders. Said yes. Now all that shows is the title line for all emails in inbox, but NO content displayed.

Can still see content in emails that are in other folders, seems to be only inbox that will not show content of the emails

New emails arriving will show content as well as some old old emails in inbox

Hello, we are running Thunderbird 128.1.0osr (32-bit) released on 8/6/24. Ever since the upgrade my husband's email has not worked correctly.

Around that same time, he received a pop up within the Thunderbird app asking for donations from Thunderbird. The popup would not go away and my husband lost a ton of his email.

Ever since these two events his Thunderbird email won't work correctly.

Messages since 8/4/24 at 6:32 am DO work correctly. Emails prior to 5/6/23 also work correctly. Any message in the time period from 5/6/23 at 11:26 am to 8/4/24 does NOT work correctly.

We are having the same trouble with the sent items folder.

We use a third party email that we import into Thunderbird and have used the third party email and Thunderbird since at least 2020 and never had this problem.

We can see all the message headers in our email list, but when we click on the email, nothing shows up. It will briefly say "message loading" at the bottom corner, but the email is totally blank. Furthermore, the message that peeks out at the bottom is the last email that we clicked on from the section of emails that does work. It is not changing to the email we are actually clicking on.

For example: lets say we have an email with message header "thank you for your order" received on 8/15. We click into that and it pulls up fine.

Then we go into older email from 7/31. The message header is "hurry sale ends today". If we click on that, it will say "message loading" at the bottom corner. However, the message preview at the bottom of the screen still displays the from/to/subject from the previous email we viewed from 8/15 "thank you for your order" (the message from 8/15 shows as blank though).

Even if we double click the message from 7/31 that we are trying to view, it just pulls up a blank screen. The bar at the top will briefly display the correct message title that we are trying to open, then it just blanks out.

Steps we have taken:

1. In Account Settings/Privacy I clicked to "allow remote content". This made an improvement as prior to this we were having the same problem even with recent messages. We could see one or two messages that had just arrived, then the third message we couldn't see. We have messages set to delete on the server after so many days. So I think it was able to recover the message that were still on the remove 3rd party server.

2. We moved a lot of the emails into archive folders as I thought the inbox may be too large. That didn't make any improvement.

Thanks for any help you can provide. My husband has a lot of really important information in his emails that he needs.

Thunder bird on windows (115.10.1) freezes with a not responding message when a few delete messages are made. Earlier it used to scroll to some random location on the screen. now it freezes for a long while. Is this a bug to be fixed or something wrong at my end?

thanks Raman

Hi

I hope someone can provide me with some advice.

I have used Thunderbird since its birth and have always found it reliable. However the latest release seems to be having problems with moving emails.

Example 1 - I moved an email from my Inbox to a special folder. The email was present in full before the move. Only the header appeared to be copied. I could not undo this and attempting repair on both inbox and other folder failed, as did exit and re-start. The result is that this email is lost.

Example 2 - I went to do a bulk move from the search window (something I have done hundreds of times before without incident). As usual CTRL A, Move to <new folder>, emails greyed out but nothing happens. Exit, return, repeat - same result.

At other times, both these type of operations work fine. But it is unpredictable.

Relatedly, I observe that on start-up the Inbox initially shows as <no messages> and takes several seconds to populate. Also, my auto-filing Rules are also working inconsistently.

These two points, and the two examples, are new issues for me since 128 release. I am using Windows 10 Pro on an HP Envy 17" laptop.

Any suggestions welcome as I am now concerned about losing emails!

Best wishes Roland

Hello! I recently got the update to Thunderbird 128 on my PopOS laptop via sudo apt update/upgrade. I don't know what the previous version was. Since the update, Thunderbird will spike my CPU to 120 - 140% (per command-line "top") if I have an interaction with it (e.g. reading and then deleting an email that was received) after the program has been sitting idle for several minutes. After a few minutes of loud fans, things calm down again so I presume Thunderbird is doing some sort of maintenance routine that completes successfully.

I do not have the global search index thing turned on. I did not change the default mailbox db idle time. I do have rather large mailboxes that are synced via SMTP, from three different providers. There are dozens of folders (not hundreds) containing thousands if messages (but not tens of thousands). Hopefully that gives an idea of scale .. I don't have a massive overload of untended email history but I do have a quantity of historical emails that the system has to deal with.

I followed the excellent directions online to obtain a profile during one of these high-cpu sessions. It is available at https://share.firefox.dev/4dAmyAz

Please let me know if there is anything further I can do to help diagnose this issue, such as generating more specific profiles. The high-cpu state is a pretty common occurrance now.

Thunderbird v.128.1.1esr (64-bit) (up to date) Windows 11 Pro v.23H2 OS Build 22631.4037 No VPN

Two days ago my Thunderbird installation stopped being able to access my Gmail account. Everything was working fine up until then. Now I get a notice to allow Thunderbird to access Gmail, I click 'Allow' and it fails to authenticate. Collecting mail from my other non-Gmail accounts is unaffected and works fine.

I see these permission approvals are triggering email alerts to my backup Gmail account for this one re: "A new sign-in on Windows" and I am consistently clicking "Yes it was me'" with no effect. I have not done anything to block this activity, and I have no problem logging into this Gmail account from any web browser using the same credentials I am using with Thunderbird ... and which were already in place when this started happening 2 days ago.

I checked in Thunderbird Settings > Privacy & Security and cookies are being accepted, and I can see the cookies in the list.

I have tried deleting the saved (unchanged) password, removing the cookies, and even removing the account and setting it up again, with no joy.

When re-setting up the account this morning, the account creation does not complete and I am receiving this notice: "Unable to log in at server. Probably wrong configuration, username or password." (see attached screenshot)

The username and password were (a) unchanged from 3 days ago when this worked fine and (2) confirmed as I can log in to that Gmail account just fine with any web browser using the same credentials, even with incognito browser.

Thinking maybe the Thunderbird auto-detected configuration is incorrect, I changed the IMAP Connection Secutiry setting for the account from SSL/TLS to STARTTLS where it took about 2 minutes on the Checking Password stage and ultimately failed with the same error message.

TIA for any assistance with being able to use Thunderbird once again to work with this Gmail account.

When I try to open Thunderbird, a message pops up that says the application had a problem and crashed. It also says that the crash reporter is unable to submit a report for the crash. It then says "Details: The application did not identify itself."

What do I do to fix this?

Thank you.

Ever since I've been upgraded to Thunderbird 128, I've been experiencing constant hangs. I'm running the latest versions of Thunderbird and Windows 10. My antivirus software is Windows Security.

This issue seems to be most acute whenever Thunderbird checks for new messages. Thunderbird's CPU usage jumps to between 25 and 30%, and memory and disk usage also skyrocket. Thunderbird freezes completely, and everything other program that's running at the time is slowed to a crawl for several minutes minutes. Troubleshoot Mode doesn't help.

Any suggestions?

Thanks.

This latest version of Thunderbird is garbage. Constantly crashing and you get the this program is "Not Responding". Been using the program for years and have been very happy with it. Now I'm thinking of dumping it.

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.