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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I get to Inbox_?

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  • Igcine ukuphendulwa ngu StackKorora

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Greetings, When I do a search I see the emails I want. When I click on the emails nothing is ever returned. Just a blank page. So I narrowed them down to the location "Inbox_". I can't seem to access that folder no matter what I do.

Thinking that maybe this was just bad indexing, I just dumped my global index db and restarted. Sure enough, it says: "Indexed 397 messages in Inbox_". Great! How do i get to them?

I can't figure it out. I can see them if I search for them, but I can't view them no matter what I do.

I hope I can recover these emails. How do I open "Inbox_"?

Thanks!

Greetings, When I do a search I see the emails I want. When I click on the emails nothing is ever returned. Just a blank page. So I narrowed them down to the location "Inbox_". I can't seem to access that folder no matter what I do. Thinking that maybe this was just bad indexing, I just dumped my global index db and restarted. Sure enough, it says: "Indexed 397 messages in Inbox_". Great! How do i get to them? I can't figure it out. I can see them if I search for them, but I can't view them no matter what I do. I hope I can recover these emails. How do I open "Inbox_"? Thanks!

Isisombululo esikhethiwe

Greetings, Thanks for the reply. christ1 said

When you login to your account via webmail, are those 397 messages on the server?

Not that I can find.


christ1 said

It could also be in your 'Local Folders' account. Please confirm to which account the "Inbox_" folder belongs to. You can also check in the file system when you go to your profile folder. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information > Profile Folder > Open Folder

I did not see it there either. The actual path is "domain\Inbox_" where the local files say "local\archive" or something similar.

I do have an update though! If I delete global-messages-db.sqlite then open it up, let it finish indexing, I can't get to the emails still BUT if I open the email as conversation and get the nice threaded view, then under the "Location" I can see it says "Inbox_". Right click -> "Move to" to somewhere else, it works!!

Downside is that I am just doing random searches for words like "is" "at" "the" then using the filter to "Must be in Inbox_". It is very slow and time consuming (there seems to only be one or two emails out of a thread and some only have but one email!), but it works! Sometimes I have to redump the global file and let it reindex before I can view the emails, but at least I can get to them.

Any thoughts on making this go faster?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (6)

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Did you manually create a folder "Inbox_" at some point? Do you see a folder "Inbox_" in the folder pane? Do you know to which account "Inbox_" belongs? What is your account type - POP or IMAP?

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christ1 said

Did you manually create a folder "Inbox_" at some point? Do you see a folder "Inbox_" in the folder pane? Do you know to which account "Inbox_" belongs? What is your account type - POP or IMAP?

I do not recall creating a folder called "Inbox_" at any point.

I can not find "Inbox_" anywhere, not even in the folder pane.

Yes, i do know which account. I only have one account.

IMAP.

Thanks for responding!

Okulungisiwe ngu StackKorora

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When you login to your account via webmail, are those 397 messages on the server?

Yes, i do know which account. I only have one account.

It could also be in your 'Local Folders' account. Please confirm to which account the "Inbox_" folder belongs to.

You can also check in the file system when you go to your profile folder. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information > Profile Folder > Open Folder

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Isisombululo Esikhethiwe

Greetings, Thanks for the reply. christ1 said

When you login to your account via webmail, are those 397 messages on the server?

Not that I can find.


christ1 said

It could also be in your 'Local Folders' account. Please confirm to which account the "Inbox_" folder belongs to. You can also check in the file system when you go to your profile folder. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information > Profile Folder > Open Folder

I did not see it there either. The actual path is "domain\Inbox_" where the local files say "local\archive" or something similar.

I do have an update though! If I delete global-messages-db.sqlite then open it up, let it finish indexing, I can't get to the emails still BUT if I open the email as conversation and get the nice threaded view, then under the "Location" I can see it says "Inbox_". Right click -> "Move to" to somewhere else, it works!!

Downside is that I am just doing random searches for words like "is" "at" "the" then using the filter to "Must be in Inbox_". It is very slow and time consuming (there seems to only be one or two emails out of a thread and some only have but one email!), but it works! Sometimes I have to redump the global file and let it reindex before I can view the emails, but at least I can get to them.

Any thoughts on making this go faster?

Okulungisiwe ngu StackKorora

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right click the message in the list, select open in containing folder. The folder pane on the left will show the selected folder when the message is displayed.

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For completeness sake before I close this, I did keyword searches and manually moved items out as I mentioned above. Eventually I moved the mall out of this weird hidden folder. I wish I had tried Matt's solution, but I finished moving them all before I saw it.

I have my mail again and am happy. Thank you all for your suggestions!