New Upgrade will not work

Thunderbird was upgraded omn my Windows 10 machine and will not open. When I try to open this mesage comes up "Your computer must be restarted to complete a previous upgr… (閱讀更多)

Thunderbird was upgraded omn my Windows 10 machine and will not open. When I try to open this mesage comes up "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now?". I tried the restart many times but the message keeps coming up. I tried downloading the current version and when it tries to repair the install, the same message comes up. So then I just tried to uninstall it from my computer and the same message continues to come up. Can someone offer some advice? I have been a Thunderbird user for about 30 years and it always has worked well. Thank You

brianwmx 於 4 天前 詢問

Annoying message in Thunderbird's Email System

I get this annoying error message daily (sometime, 4 or 5 times a day). I have about 50+ email accounts on Thunderbird. So, I basically will need to spend about an hour o… (閱讀更多)

I get this annoying error message daily (sometime, 4 or 5 times a day). I have about 50+ email accounts on Thunderbird. So, I basically will need to spend about an hour or longer to fix a problem that I already had fixed yesterday.

It says..."login to account xyz failed" and I need to enter the correct password. I complied at the beginning (I have entered the CORRECT password day-after-day).

Does anyone know...how to FIX this problem permanently?

Thanks in advance.

Donald T 於 4 天前 詢問

Cannot import profile from old computer

When I sign into my email regularly on the Thunderbird program on Windows 11, it stops syncing emails past 2022. When I go to import my profile from the %appdata% locatio… (閱讀更多)

When I sign into my email regularly on the Thunderbird program on Windows 11, it stops syncing emails past 2022. When I go to import my profile from the %appdata% location on the old PC, it doesn't do anything after rebooting the application.

garrett.jackson 於 4 天前 詢問

garrett.jackson 最近回覆於 4 天前

Sent folder content missing

Hello, I noticed a few days ago that my sent mail is missing its content. The details of each email was still in the sent folder, but when I click to open the email th… (閱讀更多)

Hello,

I noticed a few days ago that my sent mail is missing its content. The details of each email was still in the sent folder, but when I click to open the email there is zero content. I read in a related forum article to "repair" the sent folder and now all of my emails I sent since July of 2023 are gone!

Needless to say this is a major problem as I run a small business and refer back to sent mail occasionally.

Any help would be greatly appreciated. Thank you, Tom

tomdeli 於 4 天前 詢問

lost emails

I utilized the security revision with Yahoo linked to by thunderbird to update the sign-in. It worked, however I lost the ~1000 emails in my Inbox. Can they be recovered… (閱讀更多)

I utilized the security revision with Yahoo linked to by thunderbird to update the sign-in. It worked, however I lost the ~1000 emails in my Inbox. Can they be recovered?

(The emails filed in my local folders came across.)

Rossjw 於 4 天前 詢問

feature request

Would it be possible to reduce the size of files generated? Perhaps by splitting them into smaller files. As a home user with a not very fast upload (~10Mb/s) it takes a… (閱讀更多)

Would it be possible to reduce the size of files generated? Perhaps by splitting them into smaller files.

As a home user with a not very fast upload (~10Mb/s) it takes a very long time to transfer files to my cloud backup provider.

Tom Sou 於 4 個月前 詢問

Tom Sou 最近回覆於 4 天前

Importar E-mail de ficheiro ZIP

Olá, estou a tentar importar um ficheiro com centenas de e-mail para o meu MacBook Pro através de um ficheiro Zip. Sucede que o ficheiro ZIP tem cerca de 4,3 Gb de tamanh… (閱讀更多)

Olá, estou a tentar importar um ficheiro com centenas de e-mail para o meu MacBook Pro através de um ficheiro Zip. Sucede que o ficheiro ZIP tem cerca de 4,3 Gb de tamanho e não consigo abrir (o limite é de 2 Gb). Podem ajudar-me ? Antecipadamente grato.

Rogério P. Rocha 於 4 天前 詢問

Rogério P. Rocha 最近回覆於 4 天前

Disappearing message in Nebula 128.1.0esr (64-bit)

I'm using Thunderbird (Nebula) 128.1.0esr (64-bit). I was composing a message earlier, in response to an email I received earlier. The message had a PDF attached, I sav… (閱讀更多)

I'm using Thunderbird (Nebula) 128.1.0esr (64-bit). I was composing a message earlier, in response to an email I received earlier. The message had a PDF attached, I saved it. After sending my response, I went back and noted the original message had disappeared. It's not in Trash, it just went away and I can't explain this. So I went to All Mail and (thankfully) found it. I dragged it to the Inbox where it should be.

I was in another window composing a message, so I can't imagine what would have resulted in this. Maybe I fat-fingered something (wouldn't be the first time!) but I don't believe I did. I wanted to ask here and see if there were any issues that may have caused this.

Thanks.

forrie1 於 4 天前 詢問

DAV connection to Nextcloud results in error 401

Dear support, I have set up a Nextcloud with a calendar that is already synchronizing via DAVx5 to my mobile phone via a dyn-dns-domain. Also the DAV connection to Thunde… (閱讀更多)

Dear support, I have set up a Nextcloud with a calendar that is already synchronizing via DAVx5 to my mobile phone via a dyn-dns-domain. Also the DAV connection to Thunderbird works if I use my LAN IP to contact the (local) nextcloud server.

However, if I want to use the dyn-dns-domain (that works with DAVx5 on my mobile phone), I get error 401. Via e.g. Firefox I can log on to the nextcloud via the dyn-dns-domain as well without issues. Nextcloud is set up as part of a docker service behind a SWAG reverse proxy (that is bypassed when using the LAN IP approach as that goes directly to the Nextcloud docker container), but as the configuration works with the DAVx5 on my mobile phone, I am not sure how Thunderbird would try to get access any different. Is there a way in Thunderbird to see details on the exchange to the server to see where the issue comes from? That might at least provide some more information what could be the difference between DAVx5 and Thunderbird. Thanks for any hint on how I can identify the problem.

MN 於 4 天前 詢問

inbox not opening automatically

when i sign into my thunderbird email account the screen says no messages found, then goes to my inbox. Until this last few days the inbox opened automatically. Also rec… (閱讀更多)

when i sign into my thunderbird email account the screen says no messages found, then goes to my inbox. Until this last few days the inbox opened automatically. Also recently when I get a notification of incoming mail I get the same message twice every time.

v.seaton 於 4 天前 詢問

Thunderbird Quick Filter SLOW

This is essentially the same problem as https://support.mozilla.org/en-US/questions/1430726 . I am running 128.1.0esr, and the problem surfaced recently. I installed 12… (閱讀更多)

This is essentially the same problem as https://support.mozilla.org/en-US/questions/1430726 . I am running 128.1.0esr, and the problem surfaced recently. I installed 128.0.1esr (replacing 115.13.0) on July 31. and the problem might have been re-introduced there. I have not researched the version numbers, so I do not know why I went from 115.13.0 to 118.0.1esr.

Here is the problem. I want to see all of the mails with a certain string in the sender field. After I have typed the first character in the filter field, Thunderbird goes into a "Not Responding" state, and I see a spinning blue circle. After I have entered the entire string, it takes a while before TB becomes responsive. When TB becomes responsive, I can delete all of the selected messages (in less than a second). But when I then remove or change the string, TB takes a lot of time before becoming responsive again. Wayne Mery posted at the end of that other archived thread "115.9.0 has a patch related to quick filters which may help." Has that patch somehow been regressed? Thanks.

bsfinkel 於 4 天前 詢問

bsfinkel 最近回覆於 4 天前

Latest update is disappointing

The latest update is requiring me to reinstall all of my email accounts. Need to go back and re-establish all accounts with email name, passwords etc. Very disappointing … (閱讀更多)

The latest update is requiring me to reinstall all of my email accounts. Need to go back and re-establish all accounts with email name, passwords etc. Very disappointing and will take me a couple of hours to fix things.

New layout is not appealing nor functional. A step backwards.

If further experiences are like this, I will remove Thunderbird from my systems.

Regards,

Andy Andrew D. Kostic, PhD

headhound 於 4 天前 詢問

Webseiten Links öffnen sich nicht mit dem Default Browser (Chrome) sondern mit Edge

Wie kann ich das ändern? Ich will Edge nicht verwenden, sondern auf Chrome bleiben. Bei Office habe ich die Einstellungen gefunden, aber noch nicht bei Ihnen. Vielen Dank… (閱讀更多)

Wie kann ich das ändern? Ich will Edge nicht verwenden, sondern auf Chrome bleiben. Bei Office habe ich die Einstellungen gefunden, aber noch nicht bei Ihnen. Vielen Dank.

Luise Schönleitner 於 4 天前 詢問

My Thunderbird Stopped Working Since Infected by 'tsdtocl.com' also called 'Punchbowl Scam'

I tried to open a 'Punchbowl evite' from a friend, but was required to 'log into my email server again through the evite portal.' RED FLAG. I (stupidly) did, or tried t… (閱讀更多)

I tried to open a 'Punchbowl evite' from a friend, but was required to 'log into my email server again through the evite portal.' RED FLAG. I (stupidly) did, or tried to. The evite never opened, but the friend who appeared to have sent it said her email had been hacked and her whole address book had been receiving these 'Punchbowl evites.' This is an infection or phishing, which has disabled my Thunderbird. Even when I try to read an old AOL email already downloaded to my computer by Thunderbird, this fake AOL log-in page pops up, but at the top it says 'https://tsdtocl.com/'. I tried changing my direct AOL password. I tried blocking this website on Google Chrome using the 'Block Site' extension. Neither had any effect. Thunderbird is still locked out of my AOL, and the fake AOL website keeps popping up.

I would appreciate any advice you can offer.

DorritSaviers1 於 4 天前 詢問

TBird randomly refreshes all IMAP folders on startup

Thunderbird 115.1.8 (most recent), Windows 10 This is going to drive me awy from Thunderbird - at random, it refreshes and opens all folders when connecting to IMAP acco… (閱讀更多)

Thunderbird 115.1.8 (most recent), Windows 10

This is going to drive me awy from Thunderbird - at random, it refreshes and opens all folders when connecting to IMAP accounts, leaving all folders open. Screenshop attached of part of folder tree - it happens to each and every sub-folder in the account(s). Sometimes it's just on one IMAP account that I have defined, sometimes more than one. Some points that might help (or not):

  • The status line says that it is downloading messages, even though I've told it to only download headers
  • This happens on more than one installation of Thunderbird on different machines (home deskside and laptop), all on Windows 10. I don't have access to Linux but might try it on Linux on a Chromebook. I've avoided Windows11 so far.
  • no way to reproduce this on demand; just random
  • Persists at random after a clean installation of TBird with completely new profiles
  • Takes ages to close all folders - I think I've seen elsewhere that an option to collapse all folders by, for example, a right-click on the top-level folder and an option in the context menu, would be very useful
  • happens to different IMAP hosts - my personal accounts are on UK2, but also affect gmail and IONOS-hosted accounts
  • is an issue with many previous versions - certainly since Supernova was released, maybe earlier

Much as I like the TBird interface, I can't continue to live with this - I think it's back to Outlook (I have a 365 account so thiis is the full-fat Outlook) or maybe invest in an emClient license, where their limited free version seems robust and has a decent interface. Might also look at the email client in the Vivaldi browser.

Any advice that might help me stay on TBird would be welcome. Thank you

Paul Hatton 於 5 個月前 詢問

Paul Hatton 最近回覆於 4 天前

Changed Comcast password, now TB can't get in

I changed my Comcast password, and TB won't work and asks me for the new password. I give it my new password, but it doesn't work. Does Comcast use the same password fo… (閱讀更多)

I changed my Comcast password, and TB won't work and asks me for the new password. I give it my new password, but it doesn't work.

Does Comcast use the same password for my online account as my main email, or are they different?

How can I fix this problem?

PS - I can log on and receive email to me but I can't send email - even to myself. It asks for the password but it doesn't work.


Added - I tried to install TB on a new computer. All I used to have to do is enter my email address and password and it would set it up. Now it says that is has to search for my XFinity ID (it shows my house address), but it can't find my Xfinity ID. Same problem?

jMac 於 4 天前 詢問

jMac 最近回覆於 4 天前

Missing Mailboxes

Something happened, and I lost many of the mailboxes in my Joshua Calev account. The Joshua Calev 1.jpg shows how my listing looks now, and Joshua Calev 2.jpg shows how i… (閱讀更多)

Something happened, and I lost many of the mailboxes in my Joshua Calev account. The Joshua Calev 1.jpg shows how my listing looks now, and Joshua Calev 2.jpg shows how it used to look. Where can I find those missing files (I do have a backup) to restore them? I can't just backup my whole Thunderbird as I'm using 4 different accounts (that's what I love about Thunderbird) and that would overwrite the latest emails I received in my other accounts.

I am using Thunderbird Beta 130.0b1 (64-bit).

Thank you for any help you can offer.

Operation Tarshish 於 5 天前 詢問

emails failed to download after upgrading to 128.1.0esr (64 bit)

Recently, I upgraded my TB to 128.0.1esr (64 bit). After the upgrading, I encountered the following problems. (I am using IMAP to communicate with the email accounts. ) … (閱讀更多)

Recently, I upgraded my TB to 128.0.1esr (64 bit). After the upgrading, I encountered the following problems. (I am using IMAP to communicate with the email accounts. )

1) For some new email in the inbox, the email content could not be show, ie the email body is blank.

2) Those read email but still kept in inbox and other folders were not downloaded.

Please advise how to fix the problems.

Thousand Thanks cheers, Karl

leungk 於 4 天前 詢問