所有產品 社群討論區

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

For many years I have used the ability to set shortcuts to website on the Firefox home tab, using the method given at: https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page#w_pin-unpin-or-remove-a-shortcut.

However, today, when I try to edit a shortcut link, I do not get the 3 dots menu by right clicking on a shortcut tile.

Is this a recent change, a bug, an issue with my installation (which has been stable for many years)?

How can I get back the functionality back?

I am using Firefox 127.0 (64 bit) on Windows (Windows 11, all up to date).

Latest update (127.0.2) erased all my data. Gone are my bookmarks, passwords, sign-in shortcuts, history, etc. and I'm trying not to panic. Most of my passwords are backed up but my bookmarks are gone as is all my sign-in shortcuts, etc.

I always try to keep updated and never have had a problem with anything other than having to relearn a few new things; but this is a first for me.

OK - I must be missing something. On my previous browser, Opera, if I wanted to see details of my passwords then I needed to put in the computer password, so keeping them quite secure. However, Firefox seems to let anyone using the browser to access the full details of all my passwords, even offering to copy them! This has to be the most insecure approach possible - surely this can't be correct, can it?

On Opera and Chrome, I am logged in as a google user. I make a diary available from a web page which is limited as to how the viewer sees it. If I (or another authorised user) is viewing it then they see all the detail. If anyone else sees it then they only see 'busy' against all the bookings. This has worked fine for years.

On changing to Firefox, though, when the web diary is accessed - even though I am logged in properly - it only shows the 'busy' view. It seems as if it's not maintaining my google login, hence showing the 'incorrect' view.

Is there anything that I can change to make this work properly?

TIA

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download that works is "Save Image As..." Even trying to download a picture with a download button instead of right clicking nets an immediate fail. I feel like I've done everything to try and troubleshoot it myself, but nothing seems to be working.

I've restarted my computer, ran Firefox in troubleshoot mode, refreshed and reinstalled it, checked for viruses and malware, tried both nightly and ESR versions, tried running them as admin, logged out of my Firefox profile, cleared my cookies and cache, changed and reset the download folder, ran a repair for Visual C++, and reset my windows security settings. I'm honestly surprised nothing has worked.

The only thing that I know I haven't tried yet it refreshing my entire computer, but that's my very far last resort because I'm able to download files just fine on Microsoft Edge. Only the Firefox applications have given me any problems, so if I were to refresh my computer and have the problem still not be solved somehow I'd be deleting everything to get nowhere.

If anyone has any other ideas to try that be very much appreciated.

Greetings FF Community, New Samsung Galaxy S9 Ultra tablet running FF ver 127.02 on Android 14. Have no option to customize toolbar or even add the File Menu to the top of Firefox as other resources in Firefox indicate. Using a Finite bluetooth keyboard, ALT key does nothing, using bluetooth mouse right click on empty space in address bar - no context menu appears, enabled in mouse settings. Any suggestions greatly appreciated. Screen shots below of laptop and S9 Ultra. Thank you in advance for your assistance.

Laptop with File Menu

S9 without File Menu

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus attack. Receive 3 at time and I can't see the right side of my scree and I need to. Is this malware and if so how do I remove it fast? Thank you.

Dear all,

For some time now my Firefox browser is crashing while I use it. Then a loop starts where a window appear with buttons offering to Restart or Close Firefox but whichever I choose it takes several sets of open/crash to stabilize when in the end if offers to either open it again, or refresh Firefox. I don't wan to refresh because I have tens of tabs that I want to save. But I can't because OneTab, along with all other extensions, is being disabled after the restarts.

I have a crash ID of one of the latest occurrences of this phenomena: f6ef62ad-b072-46b8-8bc8-0d3ca0240708

Please advise!

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer is infected. I do not use McAfee, either in Firefox or on my computer. I use the security suite that comes with Windows. I cannot stop these messages from appearing, and disabling notifications from McAfee in the messages does no good, the notifications just keep coming. HOW DO I MAKE THEM GO AWAY? They must be SPAM because I've never had a McAfee product on this machine, EVER. Thank you so much for the help, Dave Templeton

i cant find panel and scroll down to the Forms and Autofill section. and i want to delete the auto fill emails i get popped up when i want to type an email anywhere please help

Firefox on Windows 10 desk top suddenly stopped working with error message

XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max version <=127.0

N.B. This is another machine - not this lap top

Please advise