显示带有此标签的问题: 显示所有问题
  • 已存档

I've forgotten my password to my Thunderbird account and it was created around 10 years ago.

My account was set up maybe 10 years ago, which I presume was before authenticators and password managers were used in the app. With a recent PC switch I have forgotten t… (了解更多)

My account was set up maybe 10 years ago, which I presume was before authenticators and password managers were used in the app. With a recent PC switch I have forgotten the password. I've looked everywhere for an easier way to contact you through e-mail, chat or through calls but posting a thread and hoping you see my post looks to be the only way to reach your support. I can of course describe my inbox, saved messages, etc. I know my father went through the same process and actually went about calling you to get his thunderbird account fixed but this was a few years ago, so if anyone knows of a better way of contacting them other than this post I would appreciate the help.

Beanman23 于 1 年前提问

最后由 christ1 于 1 年前回复

  • 已解决
  • 已存档

how do I export address book in tb v. 115

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to… (了解更多)

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to Thunderbird v. 115. I can find help for exporting address books in previous versions. In v115, under Tools, I can only find that a zip file of everything in the profiles directory can be made. Am I looking in the wrong place? Any suggestions besides downgrading to v. 102?

Riseetty 于 1 年前提问

christ1 于 1 年前回答

  • 已解决
  • 已存档

Suggestion: remove format toolbar for text/plain

I have all my accounts set to send only text/plain messages. But in the message composer, an entire toolbar row (disabled until editor has focus) appears at the head. It … (了解更多)

I have all my accounts set to send only text/plain messages. But in the message composer, an entire toolbar row (disabled until editor has focus) appears at the head. It should go away, not appear, be hidden.

What would you do if I formatted the message since the account setting is "always plain text?" Unknown.

Also, an entire toolbar line is devoted to presenting "Variables" and "Other" dropdowns. Just two buttons, both of which I will not use in my lifetime.

Removing these spurious items will make the UI more legible, less distracting, professional.

Thanks for the great products. Been using since v 1.0, along side Mosaic, Netscape, and FF.

ff.relay 于 1 年前提问

sfhowes 于 1 年前回答

  • 已存档

unlink from gmail

A long time ago my Gmail account was set up to route through my Plusnet email account so that all emails arrived together on Thunderbird. I have now set up for the Gmail … (了解更多)

A long time ago my Gmail account was set up to route through my Plusnet email account so that all emails arrived together on Thunderbird. I have now set up for the Gmail emails to arrive directly in Thunderbird which means that any Gmail email is received twice. How do I disconnect the Gmails being routed through the Plusmail account without stopping the Plusnet emails arriving directly from them.

mail1792 于 1 年前提问

最后由 david 于 1 年前回复

  • 已解决
  • 已存档

Found old MBOX files but they do not include subfolders - where might they be

After reinstalling Thunderbird while trying to get OAuth2 working my saved messages since 2021 were missing. Plenty of directories with those old messsages. Found one wit… (了解更多)

After reinstalling Thunderbird while trying to get OAuth2 working my saved messages since 2021 were missing. Plenty of directories with those old messsages. Found one with MBOX files with more recent dates and moved those to my new installation. That worked but they did not include all the subdirectories of the MBOX file folders.

Any likely place to find them?

(I've looked at old support threads here but can't find this particular solution even in the one labeled missing subfolders.)

Thanks.

symonjim 于 1 年前提问

christ1 于 1 年前回答

  • 已解决
  • 已存档

Supernova removed any way to return to Start Page

Hi! Love Thunderbird to bits, and the new updated interface is sooooooooo nice! Thank you ALL! But I can not seem to find a way to go to the Start Page, other than rest… (了解更多)

Hi! Love Thunderbird to bits, and the new updated interface is sooooooooo nice! Thank you ALL!

But I can not seem to find a way to go to the Start Page, other than restarting Thunderbird.

The Go Menu mentioned in the article below is not there anymore. And I can not find a Home button when customizing the toolbars.

https://support.mozilla.org/en-US/kb/how-disable-or-change-thunderbird-start-page

Is this a me problem, or something that will be added as we go along?

Seetee 于 1 年前提问

sfhowes 于 1 年前回答

  • 已存档

Thunderbird 115 won't log on to servers

I've just upgraded Thunderbird to 115.0.1 from (I think) 102. Now it fails to connect to any mail servers, either IMAP or SMTP: when trying to access mail or send it, Thu… (了解更多)

I've just upgraded Thunderbird to 115.0.1 from (I think) 102. Now it fails to connect to any mail servers, either IMAP or SMTP: when trying to access mail or send it, Thunderbird just hangs and does nothing. I use Office 365. I tried deleting one of the accounts and recreating it, but it hangs at the point at which it says it's checking password. Does anyone know how I can get Thunderbird working?

HPG 于 1 年前提问

最后由 HPG 于 1 年前回复

  • 已解决
  • 已存档

Thunderbird 102.13.1

I am completly confused with migration, I want to move T/bird as I have it in Win 10 to a new machine with Win 11. None of the articles make sense, the link to the "prof… (了解更多)

I am completly confused with migration, I want to move T/bird as I have it in Win 10 to a new machine with Win 11.

None of the articles make sense, the link to the "profile folder" takes me to a big list of things not recognised here:

C:\Users\R-LT-NOVA\Downloads\tfr data

The R-LT etc is the name of this machine.

Thunderbird is working fine but there is nothing under users>AppData>Roaming>Thunderbird although a "prifile" there does seem to point to the file above.

Thanks in anticipation.

notton 于 1 年前提问

david 于 1 年前回答

  • 已锁定
  • 已存档

Connection to gmail.com too slow

I have posted up to yesterday requests for help with Thunderbird to both mail.gmail.com and to Thunderbird. Part was solved by gmail but they said that for slowness to co… (了解更多)

I have posted up to yesterday requests for help with Thunderbird to both mail.gmail.com and to Thunderbird. Part was solved by gmail but they said that for slowness to contact Thunderbird. I got a notice things were solved and this morning both the pop.gmail.com (downloading posts with Thunderbird) and the smtp.gmail.com (sending posts with Thunderbird) were fast as usual - few seconds. I sent about 35 posts and only the first took two second. This evening the sending posts from my Thunder bird (of the desktop computers - 10 posts during an hour) take about two minutes. Sending from the smartphone take a second.

Dr. Ilan Shalif (86) [removed email from public]

ilan.shalif 于 1 年前提问

最后由 ilan.shalif 于 1 年前回复

  • 已存档

Can't send emails.

I can't send emails from my PC. "Paul" suggested that I find which is my e-mail service provider. My service provider is Telia. I hope this helps as I have been unable to… (了解更多)

I can't send emails from my PC. "Paul" suggested that I find which is my e-mail service provider. My service provider is Telia. I hope this helps as I have been unable to send emails for a week.

Jamesrsamec41 于 1 年前提问

最后由 david 于 1 年前回复

  • 已存档

Cannot receive new email messages

While away from my computer for a few days, Thunderbird stopped retrieving new emails. I noticed this when I returned. I'm using imap to download from the server. Logging… (了解更多)

While away from my computer for a few days, Thunderbird stopped retrieving new emails. I noticed this when I returned. I'm using imap to download from the server. Logging in to the server via browser shows that there indeed new emails. Quitting Thunderbird and restarting results in showing old emails and a spinner (slider?) on the Inbox tab that never stops. I have not changed configuration recently (I was away when this started). I followed a suggestion to delete cert9.db, key4.db, and logins.json. Doing this and restarting changed nothing. My understanding is that this should have deleted my server password information, but I was not prompted for a password on restart. I have uploaded a snapshot of the "Troubleshooting information" tab to pastebin:

https://pastebin.com/fsB64yiu

depmco 于 1 年前提问

最后由 depmco 于 1 年前回复

  • 已存档

Sned mail to multiple adresses (50+)

Hello, I have a task where I need to send similar important mails to 50+ comapnies. The mail will ask for important information from these companies. Therefore It cannot… (了解更多)

Hello,

I have a task where I need to send similar important mails to 50+ comapnies. The mail will ask for important information from these companies. Therefore It cannot look like a mass mail. These companies all have been in contact with us before and we are in process of buying something from them. This is not an attemt to spam or scam anyone.

How can I manage sendeing 50 or more similar mails to an excel list of mail adresses? (maybe even with a text adressing a certain person) How can i prevent ending up in the spam folder? I also do not want to send it as BC to everyone.

Is there a built in feature like this? Or is there a way to add emails from an excel sheet to the adress book and then send to everyone in the adress book?

Regards

Dire_tissima 于 1 年前提问

最后由 david 于 1 年前回复

  • 已存档

Email account does not send from my iphone and does not receive emails on my computer.

I set up thunderbird email account on my computer and my iphone. I can only send and not receive emails on my computer account and I can only receive and not send from m… (了解更多)

I set up thunderbird email account on my computer and my iphone. I can only send and not receive emails on my computer account and I can only receive and not send from my phone account. When I try to send emails from my phone the email bounces to my outbox where it sits and I get a message that says "Cannot Send Mail The sender address was invalid" I think something was off in the initial setup because this problem has persisted from the beginning however I cannot figure out how to fix it. Need help please so that email sends and receives from either location: computer or iphone.

editor33 于 1 年前提问

最后由 david 于 1 年前回复

  • 已存档

Email Quota

Hve recived this Mail Quota Notification For "[email]@travhotec.com.au". [email]@travhotec.com.au" Your Mail Quota is almost full. To continue using your mail, follow the… (了解更多)

Hve recived this Mail Quota Notification For "[email]@travhotec.com.au". [email]@travhotec.com.au" Your Mail Quota is almost full. To continue using your mail, follow the URL below to upgrade your quota to 25GB free!

CLICK TO UPGRADE MAIL QUOTA

Note: If mail quota is exceeded, your mailbox will be deactivated and all data permanently deleted. This Email was sent to "[email]@travhotec.com.au"

The system generated this notice from travhotec.com.au. Copyright© 2023 cPanel, LLC.

trav2 于 1 年前提问

最后由 david 于 1 年前回复