Firefox for Android Support Forum

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worked fine inversion 115. Please bring that back!

I am on firefox android. Currently whenever I try to download a file there's a good chance that it fails (like 70%). If the download on a file fails then itll always fail. I have tried clearing cache, disabling all the add ons, enabling external download manager and altering enhanced tracking protection level but nothing works. The only way to "fix" it is by uninstalling but it only solves the issues temporarily. After a certain number of downloads (still uncertain on the number) it goes back to failling. It's incredibly inconvenient to have to do that every 1-2days because it resets all my cookies and I have to relog on all my websites. I have like 30gb on my storage so it couldnt be that. Please any suggestion would be helpful, I feel like I have tried everything at this point. Android version 13 Using the latest version of firefox

Everything is better in Firefox except the download manager. Most of the time when I try to download any file or video it fails. Please improve your download manager.

I am trying to download some files and they are downloading and same can be seen in notifications but when trying to open download from that notification it's not opening, also opening download from side panel shows that there are no downloads, also i am not using incognito and I am signed in.

When i download movies and web series download start but some time network problem stop download. Some browser like brave, samsung internet are started failed download automatically but firefox doesn't and when i tap on retry download start but always in zip file doesn't extract. Please improve download manager.if you consider please provide protonpass manager.bitawarden play store data protection is note good. Its share details with third party.

Hello Mozilla team, provide a way for us to view our downloading file in the app itself and not on the notification bar, for me it doesn't help at all. If not so, then is it really necessary for me to lose my downloading file when I clear the Mozilla app from my recent apps? Isnt it supposed to continue downloading even when the app is cleared? Please solve this.

Hello,

This recent update in how PDFs are handled is really poor. The responses to the effects of the update seem really arrogant.

No, your PDF viewer is not better than Adobe reader. Even if it was, I want the choice to download directly to my preferred app, even if you think it sucks. I thought Mozilla was all about choice? That's why I thought I donated monthly. I want control over the software I use. It's been a pattern with Mozilla, for example, removing about:config for people who don't want dev builds.

Just like desktop Firefox, I want to choose how to handle files and choose how my software works:

View in FF Download to disk Open in an App

No, i don't want to go the FF version first.

It's seems odd that I'm even explaining this. Please revert this change, it's bad for so many reasons. Please also consider why the culture at Mozilla is giving users less control, not more.

Hello! I use this tab. Galaxy Tab A (2016), unfortunately it is not capable to safe files from Firefox, e.g. PDF files. Samsung browser is working but I like to use Firefox. Best regards Ted Ernhill

Hi there, Firefox on Android is unable to show a progress on files that is currently being downloaded. It does, show notification, and I can pause and cancel it from there, but the details are unknown, the progress bar doesn't tell how much bytes has been downloaded and when i press pause and resume, the state is horribly unknown, the progress becomes 0%, etc. What I want is that Downloads menu in three-dots menu must show this too, not only the files that has been downloaded.

Howdy folks, hope all is well your way...

When I download a file, a notification pops up when the download is complete. I find this quite annoying, especially when downloading file in a bit of rapid succession.

Is there some way to turn this off on FF mobile?

I tried... about:config > browser.download.alwaysOpenPanel on the nightly build, but after having created the option, it doesn't seem to work.

I would be forever indebted to any suggestions y'all can provide.

Thanks.

So, new phone and FF upgraded, now when I download there is no indication that my file is actually downloading, either on the phone status bar or in FF downloads. Is there somewhere I should be looking to see if a file is "currently" downloading?

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

Last time I have fillup online form in efrro and after submitting final form and then my form couldn't download automatically or there was not option of download and when I was saving as pdf it was also not working so please improve this problem or otherwise I will leave to use it.

How can the android FF app not have a way of showing progress of downloads? I find this absolutely bizarre, when every other browser does this. It's critical information to have. You have no idea how much has downloaded or how long is left, the downloads window is just blank until it's fully completed downloading an item.

Hi, I like a background/wallpaper from the limited edition wallpapers to cutomize home tab in Firefox android, so is there a way to download it or save it and use it as my phone's background aswell? Thanks.