Firefox Support Forum

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging out on all devices, resetting passwords, reinstalling FF on the Mac. Can't seem to get it to work.

Hi there!

I'm trying to troubleshoot why firefox isn't connecting to my DNS over HTTPS instance running adguard home. Every other device (including another laptop) is able to set the DNS over HTTPS and connect successfully - but my desktop PC instance gets NS_ERROR_CONNECTION_REFUSED. Despite multiple reboots, ipconfig /flushdns, release/renew, etc...

Even my android phone is able to connect to it using the "private dns" feature (uses port 853 instead of 443).

I've been able to verify https access to the DNS server and it's querying successfully. It's just this one instance it won't connect.

I have about 30 bookmarks on Firefox I use all of them on a daily basis. When I opened my Mac today, it had different wallpaper on the screen. I could not find Firefox on my dashboard at all. I had to pull it from my launchpad app. Please help my... I'm desperate !! Kenneth Mee (medic1464@aol.com)

Windows 10. Weird glitch.

If I use Wondershare UniConverter's downloader function to download a video, as soon as the download starts, all Firefox open windows close. This is a recent thing, the last couple of weeks or so. I have reinstalled Firefox and UniConverter. The first time I tried it after reinstalling UniConverter, all was well. But the same issue has shown up again. I have tried rebooting my PC to no effect.

Any bright ideas welcome!

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on same version and then shows up needing update...been doing the same thing for a while now.

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem.

I realized search in my hotmail account was not working maybe 6 months ago and I've been finding ways to work around it, but today, i got upset and tried to figure out what was wrong. I signed out and signed in. I googled what to do, updated Firefox, to no avail. Then I read to try another browser. Chrome worked fine for outlook/hotmail search function.

I need this search function. I prefer Firefox. let me know if it can be fixed?

Secure Connection Failed

An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid.

Error code: SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID

This seems to be caused by Firefox. I don't have this problem with Edge, Chrome or Opera

I purchased a new computer, was finally able to download Firefox. When I go to use it, frigging Microsoft BING come up. How do I fix it? Thank you for your help. Susan

p.s. I am at work, the new computer is at home., The version of Firefox was downloaded yesterday and the operating system is Windows 11

My "recovery.jsonlz4" file from a previous install will not reopen my previous session (tabs) after the new installation.

Before deleting my previous installation of Firefox (for a clean install), I did two things: I created a restore point, and I did a backup of my old data.

The data consists of: bookmarks-2024-05-10.json

These folders: C:\Users\[machinename]\AppData\Local C:\Users\[machinename]\AppData\Roaming C:\Computer Files\Mozilla Firefox\distribution C:\Program Data\Mozilla-1de4eexxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

Within "Roaming" I have Firefox\Profiles\xxxxxxxx.default-release\sessionstore-backups

In that sessionstore-backup, I have a "recovery.baklz4" (most recent session, I'm guessing) and three others that look like "upgrade.jsonlz4-2024xxxxxxxxxxx

With Firefox closed, I took a copy of "recovery.baklz4" (745 KB) and pasted it into the current sessionstore-backups file, then I changed the file to "recovery.jsonlz4".

I thought that when I reopened Firefox, my previous tabs would appear. They didn't. So, I went to the menu, then to History, and clicked on Recover Previous Session. That didn't do anything either. And it reduced the size of the *.jsonlz4 file from 745 KB to 6 KB.

I'm not sure what I've done wrong. Can you help me out?

Thank you.

Frank

I have always been a Firefox user and all of a sudden I cannot get into my MS 365 Sharepoint if I am using Firefox, if I use Edge I can get into the accounts.

I want to use Firefox not big commercial browsers.

Kim Coontz [removed phone# and emails from public support forum] Work Email: [removed]

if i search in the firefox bar then google always search "all time" but i want it to search the last 3 year. i have a code for that this: https://www.google.com/search?q=%25s&sca_esv=cd9a55a255ee4ca7&source=lnt&tbs=cdr%3A1%2Ccd_min%3A2022%2Ccd_max%3A&tbm=

but how can i change this in firefox? where i need to put this or how?

I am trying to get to the "clear cookies and Caches" which should be under Privacy & Security.

When I go to preferences, i can move to Privacy & Security or the other headings, but I cannot scroll down any of the pages under the headings. When I am on the Privacy & Security page the scroll down arrow takes me to Sync heading etc.

How do I fix this? I am having to go to the cookies to clean up as I am having another scroll down issue with an app that is important to me. In that I cannot scroll down a list as the dark side bar flicks on and off immediately.

I am on a MacBook Air.

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 11 can you steer me in the right direction. Thanks My email is artsiii@aol.com

Well, since I changed to a new computer with Win 11, videos on Facebook don't play right. They are videos that are posted by various people and real entities. They are not smooth. They start to play and immediately pause then jump forward then pause and jump forward. If I copy the link and go to Chrome, paste the link and play the videos, they are normal Never did that on my old computer. Any ideas why the videos don't play normal?

Hi. i have no results while doing this: https://dpaste.com/FTXPQ46ZL# No error, no screenshot. "Screenshot" flags in default state, about:policies - inactive.