显示带有此标签的问题: 显示所有问题
  • 已解决
  • 已存档

Lost logins on desktop, still on android

I just reset my password of my firefox account. On the desktop I don't have any of my logins. On my android, it logged me out, I logged in with the new password. My Log… (了解更多)

I just reset my password of my firefox account. On the desktop I don't have any of my logins.

On my android, it logged me out, I logged in with the new password. My Logins are still there, but I am not able to sync them to my Desktop.

How can I achieve this?

ediz.arca 于 10 个月前提问

ediz.arca 于 10 个月前回答

  • 已解决
  • 已存档

Firefox Focus is opening Amazon links by default

I can't figure out why Firefox Focus for Android is opening Amazon links by default. It isn't set as the default browser, as far as I can tell it doesn't have anything se… (了解更多)

I can't figure out why Firefox Focus for Android is opening Amazon links by default. It isn't set as the default browser, as far as I can tell it doesn't have anything set to open by default. Usually I have the option to choose which browser to open a link with because I have multiple browsers installed.

I'm using a Galaxy s22 Ultra running Android 13. Any suggestions would be appreciated

ERlCA 于 11 个月前提问

ERlCA 于 10 个月前回答

  • 已解决
  • 已存档

Embedded videos have closed captions enabled by default

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be bac… (了解更多)

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be back on the next video. I want them to just be off by default. It's not an Android setting as far as I can tell - I have all live captioning turned off and the video player isn't showing captions when I use Chrome to watch the same videos. Here's a link to a video that has captions on by default when I view it in FF for Android. I've also included a screenshot of the CC controls.

Nick T 于 10 个月前提问

Nick T 于 10 个月前回答

  • 已解决
  • 已存档

Always is in dark mode on moble.

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested th… (了解更多)

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested the same sites on other browsers to make sure it was not the sites. The browser and system are up to date.

John Cochran 于 1 年前提问

John Cochran 于 1 年前回答

  • 已锁定
  • 已存档

Amazon

duplicate of /questions/1420379 thread. After last update, Amazon pages do not display correctly and prime video error We’re experiencing a problem playing this video.… (了解更多)

duplicate of /questions/1420379 thread.

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

dornwilliston 于 11 个月前提问

最后由 Medhasree Suram 于 11 个月前回复

  • 已解决
  • 已存档

videos freezing on any site

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. Whe… (了解更多)

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. When I skip ahead it plays for a few seconds and then stops again. I tried playing videos on other sites, and the same thing happens. The Youtube app works perfectly, and so does the Netflix app and the Chrome app - so I know it's a problem particular to the Firefox app. I removed most of my add-ons to test and it didn't help (the only ones I didn't remove are the uBlock Origin and the Search by Image ones). Also tried uninstalling and installing the app again, but no dice. Any idea how I can fix that?

Debellatis 于 11 个月前提问

Debellatis 于 11 个月前回答

  • 已解决
  • 已存档

Tabs won't close

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I st… (了解更多)

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I stop this from happening without having to "quit" and clear cache etc all the time? Surely when you close a tab it should stay closed?

Ciara 于 1 年前提问

Paul 于 1 年前回答

  • 已解决
  • 已存档

Wrong Search Location Result

I'm not even in California, much less Sacramento. Google account addresses Not in California! Locations for search results always shows Sacramento. FireFox search cashe… (了解更多)

I'm not even in California, much less Sacramento.

Google account addresses Not in California! Locations for search results always shows Sacramento.

FireFox search cashed cleared. FireFox app closed. Phone reloaded.

Not yet Firefox reinstalled. Last time done ALL SHORT CUTS & BOOKMARKS LOST! ANOTHER MAJOR HINDERANCE.

And NO, THERE IS NO GOOD FIX FOUND SEARCHING FIREFOX SUPPORT. NOTHING FROM GOOGLE EITHER. ALL THE SIMPLE LOGICAL "SET MY ADDRESSES". NEED REAL FIX

rmynatt 于 1 年前提问

rmynatt 于 12 个月前回答

  • 已解决
  • 已存档

Android app unusable

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I ope… (了解更多)

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I open a link from an external app, the page does not load and stays blank. Sending links from another device also does not work.

Does anyone know if developpers are aware of the issue ? I could not find an entry on bugzilla.

About firefox screenshot below. My phone is running on Android 12.

Copy of a reply I posted in someone's question about the same issue:

Same problem for me.

I first had this issue with 114.

After updating to 114.1.1, the issue was fixed for a few hours but came back.

Updating 114.2.0 didn't change anything...

Killian 于 1 年前提问

Paul 于 1 年前回答

  • 已解决
  • 已存档

Only blank pages on firefox for android since yesterday.

Hello. My Firefox for Android shows only blank pages on my Samsung A53 5G. Last month I had the same issue but an update was available immediately and it fixed the issue.… (了解更多)

Hello. My Firefox for Android shows only blank pages on my Samsung A53 5G. Last month I had the same issue but an update was available immediately and it fixed the issue. Does anyone have the same issue? Thank you.

johnny 于 1 年前提问

Paul 于 12 个月前回答

  • 已解决
  • 已存档

Firefox no longer works properly on my android phone

Since the latest update 114.2 I cannot get Firefox to work properly on my Samsung phone. I have Version 8 of android operating system on the phone. When I attempt to sear… (了解更多)

Since the latest update 114.2 I cannot get Firefox to work properly on my Samsung phone. I have Version 8 of android operating system on the phone. When I attempt to search I just get a blank screen. In the web address box it just has an icon with a line through it and the web address. Refuses to display website. Doesn’t let me change from private browsing to regular browsing. Nothing I do seems to have any effect. Yes, I know I have an older phone but it was fine until this update.

I saw a similar problem and the user said thus 114.2 fixed the problem. Well, it broke mine. Please advise how to correct this problem. Thanks.

I am not on my phone. So the operating system info gathered is not from the system I use on my phone.

marykayc928 于 1 年前提问

Paul 于 1 年前回答

  • 已解决
  • 已存档

Nothing is working at all after the update

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but … (了解更多)

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but nothing helped. Tried googling around the problem and most of the users are also facing same issue. It might be fixed by reinstalling the app but I CANNOT do that because my site data is important and I don't see any way to backup site data to my PC. Please help with the issue without losing FF app data.

Ravindra R 于 1 年前提问

Paul 于 1 年前回答

  • 已解决
  • 已存档

Installation fails for Yomichan add-on on Nightly for Android

I'm trying to get Yomichan by FooSoft to install on Nightly for Android (v117.0a1) to no success. Here's what I've tried: 1. Add Yomichan to a custom add-on collectio… (了解更多)

I'm trying to get Yomichan by FooSoft to install on Nightly for Android (v117.0a1) to no success. Here's what I've tried:

  1. 1. Add Yomichan to a custom add-on collection.
  2. 2. Go to the add-on manager and tap on install.
  3. 3. A little toast that says "Failed to install Yomichan" comes up instantly (see screenshot attached). Nothing is even downloaded.

Notes and information:

  • a. The development of Yomichan has ceased and the version on AMO is behind by 3 years (June 4, 2020).
  • b. The latest version of Yomichan (October 23, 2022) is only available as an XPI file on the add-on developer's GitHub page. Unfortunately, it is not possible to install add-ons from XPI files on Nightly for Android, so I have no idea if this version would work on Nightly for Android.
  • c. Another user (Occupied Octopus) uploaded a rebranded version of Yomichan's latest release in 'note b' called "KiYomi" to AMO. Unfortunately, installation fails on Nightly for Android too, with the same results as in the screenshot after attempting to install it.
  • d. Installation of other add-ons (e.g. uBlock Origin, SingleFile) succeeds.

Firefoxuser4327 于 1 年前提问

Firefoxuser4327 于 1 年前回答

  • 已锁定
  • 已存档

android backups?

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to … (了解更多)

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to my bookmarks, i got a new drive and installed firefox. when i logged in, my bookmarks weren't there and it synced with my mobile firefox and the bookmarks that i had before my OS drive failed on my phone also disappeared, Im just wondering if firefox mobile has backups of bookmarks and if It does how do I replace these backups on my mobile and if possible use the backups on mobile to fix my bookmarks on my pc.

mrsneekyninja 于 1 年前提问

最后由 Paul 于 1 年前回复

  • 已解决
  • 已存档

My site doesn't display well in Firefox Mobile

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR … (了解更多)

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR

Penny Mosley 于 1 年前提问

Paul 于 1 年前回答

  • 已锁定
  • 已存档

does Firefox browser support OTPs codes verification codes and help to sign into apps

I'm having trouble with all Codes OTPs for reseting passwords and username information that should be stored online by using your service can you HELP ME PLEASE

ANNA HELENA 于 1 年前提问

最后由 Paul 于 1 年前回复

  • 已解决
  • 已存档

Blank pages, pages fail to load, padlock icon with red slash

As with other recent posters on this support forum, I am also experiencing the bug on Firefox for Android 114.2.0 where all pages fail to load, only a blank screen is sho… (了解更多)

As with other recent posters on this support forum, I am also experiencing the bug on Firefox for Android 114.2.0 where all pages fail to load, only a blank screen is shown, along with the padlock icon having a red slash.

This started 2 days ago when I updated to Firefox 114.2.0 and also updated to Android 13 patch level June 1, 2023.

I will attach screenshots of the blank page, the Firefox about page, the Play Store app info, and the Settings app info.

I have gone through this support forum, and it looks like all of these posts are for the same issue: https://support.mozilla.org/en-US/questions/1416843 https://support.mozilla.org/en-US/questions/1416646 https://support.mozilla.org/en-US/questions/1416800 https://support.mozilla.org/en-US/questions/1416794 https://support.mozilla.org/en-US/questions/1416820 https://support.mozilla.org/en-US/questions/1416783 https://support.mozilla.org/en-US/questions/1415832 https://support.mozilla.org/en-US/questions/1416685 https://support.mozilla.org/en-US/questions/1412113 https://support.mozilla.org/en-US/questions/1416247 https://support.mozilla.org/en-US/questions/1405626 https://support.mozilla.org/en-US/questions/1416112 https://support.mozilla.org/en-US/questions/1416294 https://support.mozilla.org/en-US/questions/1416350 https://support.mozilla.org/en-US/questions/1416113 https://support.mozilla.org/en-US/questions/1416263 https://support.mozilla.org/en-US/questions/1416061 https://support.mozilla.org/en-US/questions/1416241 https://support.mozilla.org/en-US/questions/1416330 https://support.mozilla.org/en-US/questions/1415775 https://support.mozilla.org/en-US/questions/1415892 https://support.mozilla.org/en-US/questions/1415735 https://support.mozilla.org/en-US/questions/1415819

To me, from reading through these pages and other places online, it appears that the problem is triggered by an update to a recent version of Firefox, an update to a recent version of Android, or a combination of both. It also appears that updating the app will fix the issue (updating at all, not updating to a specific version), or reinstalling the app. Some have said they had luck with clearing the cache and restarting their phone. Some have also said that despite these fixes working temporarily, the issue reoccurred for them.

Many recent reviews in the Google Play Store page seem to be talking about this issue: https://play.google.com/store/apps/details?id=org.mozilla.firefox&hl=en_US&gl=US I will also attach screenshots of a few of the relevant reviews.

Here is also a forum post on Lemmy talking about this issue: https://lemmy.ml/post/1541824

I figure that I will just be able to wait for the next version of Firefox to be released, and it will fix itself, since I do not want to lose my browser data. I am just making this post because I was wondering if this is a known issue to the devs, or if they read the support forum or the Play Store reviews. I tried looking through the issue tracker at https://bugzilla.mozilla.org/describecomponents.cgi?product=Fenix but I could not find any relevant entries.

Thanks for any response! Not trying to bug anyone or be negative, Firefox is amazing and I am super appreciative for all of the devs, and the community. I thought maybe collecting all the info in one place might be helpful for someone.

cory171185 于 1 年前提问

Paul 于 1 年前回答