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After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at the mains and hope the switch back on is not too harmful. ( 'Update' is fast becoming one of the most scariest words in the English language)

I just want to know how to erase that error.

AdapterDeviceID: 0x2503 AdapterDriverVersion: 32.0.15.6070 AdapterSubsysID: 00000000 AdapterVendorID: 0x10de AvailablePageFile: 39549935616 AvailablePhysicalMemory: 40352997376 AvailableVirtualMemory: 138522839220224 BackgroundTaskMode: 1 BackgroundTaskName: backgroundupdate BlockedDllList: BuildID: 20240108143603 CPUMicrocodeVersion: 0x8301039 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- default value is false CrashTime: 1724401187 GpuSandboxLevel: 1 HeadlessMode: 1 InstallTime: 1707944909 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Apple Inc.":["mdnsNSP.dll"],"Microsoft Windows":["Windows.Globalization.dll","DWrite.dll","Windows.UI.Immersive.dll","twinapi.dll","BCP47mrm.dll","InputHost.dll","Windows.UI.dll","wscapi.dll","Bcp47Langs.dll","ktmw32.dll","dbgcore.dll","ondemandconnroutehelper.dll","TextInputFramework.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wininet.dll","iertutil.dll","dbghelp.dll","winmm.dll","srvcli.dll","urlmon.dll","FWPUCLNT.DLL","ColorAdapterClient.dll","mscms.dll","npmproxy.dll","WindowManagementAPI.dll","winhttp.dll","twinapi.appcore.dll","CoreUIComponents.dll","nlaapi.dll","version.dll","wsock32.dll","rasadhlp.dll","dcomp.dll","winnsi.dll","wshbth.dll","CoreMessaging.dll","WinTypes.dll","wtsapi32.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","propsys.dll","netprofm.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","gpapi.dll","dxgi.dll","winsta.dll","rsaenh.dll","ntmarta.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","win32u.dll","msvcp_win.dll","crypt32.dll","cfgmgr32.dll","bcryptPrimitives.dll","ucrtbase.dll","bcrypt.dll","KERNELBASE.dll","gdi32full.dll","wintrust.dll","nsi.dll","setupapi.dll","shell32.dll","advapi32.dll","rpcrt4.dll","imm32.dll","kernel32.dll","gdi32.dll","ws2_32.dll","shlwapi.dll","SHCore.dll","clbcatq.dll","msvcrt.dll","oleaut32.dll","user32.dll","ole32.dll","sechost.dll","psapi.dll","msctf.dll","combase.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","freebl3.dll","gkcodecs.dll","osclientcerts.dll","mozglue.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread. Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1800 ShutdownProgress: xpcom-shutdown-threads ShutdownReason: AppClose StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1724401116 SubmittedFrom: Client SystemMemoryUsePercentage: 41 Throttleable: 1 TotalPageFile: 78783303680 TotalPhysicalMemory: 68582756352 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 714.31361 Vendor: Mozilla Version: 121.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

XPCOMSpinEventLoopStack: default: nsThread::WaitForAllAsynchronousShutdowns useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

For some reason no matter how hard I try I am unable to change the display language of my Firefox account. Not my browser, my specific Firefox account.

This is the specific part of Firefox I'm having issues with. https://accounts.firefox.com/settings

I just installed an update when prompted by Firefox. Now I can't log into Hotmail.

FF 129.0.2 x64. The update restarted FF. Everything else seems to work OK. But when I go to Hotmail.com, at first it displays my Hotmail inbox - which is odd; all other webpages requiring a login were logged out when I installed the update, requiring me to log in again - but then it switches to an error:

Something went wrong and we can't sign you in right now. Please try again later.

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

The same Hotmail account is still logged in and functioning on Chrome. This is why I think it's a FF-specific problem.

My PC was reset by refreshing windows and keep your data (so it was explained to me) Since all registry settings where gone, I reinstalled firefox Now I want to restore my bookmarks and saved passwords from my prior profile, but I can't find it anymore, does a install of firefox wipes or overwrites the profile that was already there ? how an I get it back ?

Hello, When I tried to use ChatGPT on Firefox, It showed only white blank page. I can't type or do anything to ChatGPT. But in Chrome it works fine. I tried to reset Firefox but still be the same. Does anyone know how to fix this? It happened yesterday.

Firefox 129.0 (64bit) - Windows 10 (with current updates)

Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search field (next to the shield & lock) the website for the search appears, eg https://www.google.com/search?client=firefox-b-d&q=how+secure+are+android+phones or https://www.google.com/search?client=firefox-b-d&q=nsw+service+parking+meter+app there is no other response and no activity in bottom left corner of the window.

Simply clearing history (history, cookies, cached files, but not site settings) fixes the problem and the search can then be repeated and new searches done until the next time, when it's a case of rinse & repeat. No other action is required, which would seem to suggest that the problem isn't elsewhere.

This problem affects both my wife's and my PC (same configs), and has for several weeks, sorry can't be more precise as to when it started.

Thanks, Mike

I'd like to be able to see the help page on audible in desktop browser I can still open the help page in chrome but not Firefox and it is annoying having to switch browsers.

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before.

I did go into Performance Options - Visual Effects and unchecked "enable peek," but it didn't work.

How do I stop these windows from appearing?

Windows 10.

Hi,

I've been using Firefox as my browser on my desktop for years, and I've never had any trouble with Google Maps. However, some time in the last couple of months, I seem to have lost the ability to sign in, which means I can't access my saved maps, locations, etc. When I click "sign in" on google maps, the screen appears to refresh, but the login screen never comes up.

I'm signed in to google already. If I open gmail, it does go to my account. If I open an in-private instance of Firefox, I am then able to sign in and access my maps data. However, this makes me jump through the hoops of logging in with 2FA every time. I'd much rather be able to log in on a regular Firefox browser and stay logged in.

Thanks in advance for any help.

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win 10 Pro 64 Bit Enterprise and everyday or any time I reboot I have to go into the registry to find Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies and delete Mozilla which the key shows ImportEnterpriseRoots. Now I'm running Avast Premium Security and have dealt with it from what I read about anti virus programs. When it comes to going into C:\Programs\Mozilla\ it doesn't show a folder called Distribution (not sure if that is the correct name but close enough to delete some jason file. I need some plain simply answer to resolve this daily problem.If you need more information please ask since I'm at my whits end dealing with this idiotic injection where even MircoShaft thinks I'm being managed *Some settings are managed by your organization? What organization since I don't have one. Please help a senior at 74 get this resolved.

Thank you and hopefully I'll get the answers I've been looking for. Jan Klassan

Hi Whichever selection I make on pdf files in your Settings your system always saves the file unnecessarily even if I am just 'viewing in Firefox' so I end up with loads of files usually on my Desktop which I don't want and I have to go through them all later and delete them

Surely there should be a 'Just view only' setting for pdf files. If I want to save them after I've read the contents then fine I can manually do this but your default setting when you view pdf files in Firefox of saving every single file automatically is insane. Much of the time when you're doing research, you just want to view the pdf file and when you close it you want it to be gone. I appreciate I can save them to another destination apart from my Desktop but wherever I save them I'm going to end up with hundreds of useless pdf files that I only needed temporarily when I was viewing the contents-I don't need them saved automatically.

Can you please address this by giving a 'Just view only' setting? Thank you Michael

Hello! When entering some (in tis case financial: https://www.nordnet.se/se) sites the time shown are exactly 2hours behind the system time. If system time is 11:15 (correct time zone in Sweden) the time shown on the site is 09:15. This is probably something that has to do with an update of Firefox. I have automatic update to Firefox but the problem has been there for some months although I have not been able to recognice it until the recent week. I have tried a "clean" new install of Firefox to a new directory with no import of bookmarks or anything but the problem is exactly the same. For your information I have tried a clean install of Duckduckgo browser which do not suffer this problem. But I want to keep with Firefox which I have used since at least 15years. I guess there is a "timestamp" or samething that have gone wrong, but should be easy to correct if you just know where to look. Best regards /Gunnar