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Thunderbird

Why is it that Firefox can sync links and other setting across all versions, in all locations and yet Thunderbird can't even sync address books, history and filters? My o… (kàsi)

Why is it that Firefox can sync links and other setting across all versions, in all locations and yet Thunderbird can't even sync address books, history and filters? My only solution is to only run Thunderbird from a flash drive I have with me all of the time. It's not ideal but it works. Dave out

P.S. It also aggravates me that I have to use OWL with exchange server, which I dislike very strongly!

Asked by Dave Ussell 6 àwọn ọjọ́ tó kọjá

Last reply by david 5 àwọn ọjọ́ tó kọjá

I have not been receiving or sending e-mails since 6/15/24. Please help

Something happened to my Thunderbird account on 6/15/24. I am not able to send or receive e-mails. I have attached 3 screen shots. One is showing at the bottom right of… (kàsi)

Something happened to my Thunderbird account on 6/15/24. I am not able to send or receive e-mails. I have attached 3 screen shots. One is showing at the bottom right of the screen that it times out and does not bring in any messages. Another shot shows settings for incoming and the other shot is showing settings for outgoing messages. Please help! I have tried to upload images of the screen shots taken and I get this error message. "Error uploading image

Invalid or no image received."

Asked by rhowarth 5 àwọn ọjọ́ tó kọjá

Last reply by david 5 àwọn ọjọ́ tó kọjá

Microsoft Outlook has locked me out about every 30 days since December last.

Since December last about every 30 days or so Outlook locks my account. This only happens when I "hit" send on an outgoing message from Thunderbird. A friend has sugges… (kàsi)

Since December last about every 30 days or so Outlook locks my account. This only happens when I "hit" send on an outgoing message from Thunderbird. A friend has suggested that Outlook sees my outgoing e-mails as spam and when it reaches a critical number Outlook locks my account. Attached is a screenshot of the error message. Has anyone else run into this problem and, if so, is there a solution? Thanks, Ken.

Asked by kenneth.fone 1 ọ̀sẹ̀ tó kọjá

Last reply by Matt 6 àwọn ọjọ́ tó kọjá

Valid emails going to Trash even when marked 'As not junk'.

I'm using Thunderbird 115.10.1 and Windows 11 Pro. Thunderbird has suddenly started sending my partner's emails to Trash. We've been emailing fine for years before this. … (kàsi)

I'm using Thunderbird 115.10.1 and Windows 11 Pro. Thunderbird has suddenly started sending my partner's emails to Trash. We've been emailing fine for years before this. She has not changed anything in her emailing. I've closed and re-opened Thunderbird. Her emails are not marked as Spam and I have marked some of them as 'not junk'. Anyone got any ideas? I can't seem to find reference to other people having this problem.

Asked by andy191 1 ọ̀sẹ̀ tó kọjá

Last reply by Matt 6 àwọn ọjọ́ tó kọjá

failure to forward any emails

When I try to forward an email, I get the response: Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your ema… (kàsi)

When I try to forward an email, I get the response: Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.


The above response was when I tried to forward to another account of mine - both from comcast.net

Asked by hcch.sox 1 ọ̀sẹ̀ tó kọjá

Last reply by Matt 6 àwọn ọjọ́ tó kọjá

Phantom folders on 2 machines running Thunderbird 115

Got Thunderbird on 2 machines and both have the same issue. I did try running only one at a time and still I cannot fix it. On a Yahoo! mail account I deleted a "Draft" … (kàsi)

Got Thunderbird on 2 machines and both have the same issue. I did try running only one at a time and still I cannot fix it.

On a Yahoo! mail account I deleted a "Draft" folder and it was sent to Trash. If I empty the trash it's gone until I either click Subscribe... and refresh the folder list or reopen TB. Then the folder comes back into Trash. I can't get rid of it.

I logged into the account via their web-based interface and checked my folders. The folder I deleted is indeed no longer there. Not in Trash. Nowhere.

I'm not referencing it in the account either. The option to save drafts is set to the "Drafts" folder, not the "Draft" folder.

I configured the folder properties to be neither subscribed nor offline. I then went to "server settings" and checked "show only subscribed folders" and unchecked "server supports folders that contain sub-folders and messages".

I shut down TB and relaunched it. Folder still comes back. I then shut it down again and deleted any references from the profile's folderTree.json, folderCache.json and the corresponding .msf files. I start TB again, folders still come back.

Then on two AIM accounts I have again phantom "Draft" folders in each. They're unchecked from sync and offline availability. Again I go to "subscribe..." and uncheck them. They don't disappear. I have "show only subscribed folders" checked and still the folders show. I then click Refresh in the subscribe dialog to reload the folder list. They're all checked again.

How do I get rid of these folders? Particularly bewildering is the Yahoo! case where I've explicitly told TB that the account server does not support folders within folders, I don't understand how it can read anything client- or server- side and still reach the conclusion that it needs to restore a "Draft" folder in Trash.

These issues are happening exactly the same on 2 different Windows machines both running TB, affecting the same accounts.

Asked by Searinox Navras 1 ọ̀sẹ̀ tó kọjá

Last reply by Matt 6 àwọn ọjọ́ tó kọjá

unable to receive and send emails thru inbound.att.net and outbound.att.net

I have not been able to receive my att emails since 6/15/24 with my desktop using Thunderbird.. I do receive prompts "login to server inbound.att.net with user name ckfi… (kàsi)

I have not been able to receive my att emails since 6/15/24 with my desktop using Thunderbird.. I do receive prompts "login to server inbound.att.net with user name ckfischer@att.net -- FAILED - inbound.att.net and outbound.att.net is not working thru Thunderbird.

I have contacted AT&T and have access thru the browser for this account as well as on my phone, and they have not made any changes. This seems to be an server issue with Thunderbird. Please help - ckfischer@att.net THANK YOU -

Asked by ckfischer 6 àwọn ọjọ́ tó kọjá

Last reply by Matt 6 àwọn ọjọ́ tó kọjá

thunderbird inbox messages suddenly in strange font

Suddenly today, about 1/2 to 2/3 of the emails that have been in my inbox are unreadable (see font below). I tried doing the Properties>Repair but no change. Server T… (kàsi)

Suddenly today, about 1/2 to 2/3 of the emails that have been in my inbox are unreadable (see font below). I tried doing the Properties>Repair but no change.

Server Type: Owl Server Name: outlook.office365.com Thunderbird: 115.3.1 Windows 11 PC.

Perhaps related or not: today the Inbox folder didn't display in its usual location (instead of displaying directly under the email address, it was was down after templates, deleted, etc). I dragged it up where I wanted it. But now many of the emails are unreadable (but not all of them).

Any suggestions?

@ØEãC¼Ò?@bŒæ?¬Ò?@È:ðÇ”Ò?@"?÷HjÒ @Oß™ñ\Ò?@Cêç1LÒ?@&ýUm6Ò?@8ÑÖ?Ò?@1M›?îÑ?@®¶Ì?ØÑ?@n1ãʪÑ?ÀÊ:qzŒÑ?À!1?€ŠÑ Àeð2–ˆÑ À#þ÷â~Ñ?À…6 evÑ ÀPíRdjÑ?À†*ߣ`Ñ À·??9TÑ?ÀNÁw?JÑ?ÀÖƒ(ˆ>Ñ?Àý?¸ú:Ñ?À¢ë÷s8Ñ?À¨Ò‹Ä4Ñ?À\%Ìå.Ñ À{,?¡*Ñ ÀeËâÕ"Ñ?ÀÔ&?R?Ñ?ÀmÃM‰þÐ?À¯ù´æÐ?Àý?ˆ<æÐ?À;d?·ØÐ?ÀÉ(?qÔÐ À$¨Q~¶Ð À~×ïU®Ð À?"¾x¦Ð À<Á~§žÐ?À„ÙEÙ”Ð?À??IÐ ÀÈy‰ zÐ?À‡Ä{pjÐ À9Ò??hÐ

Asked by J Graves 6 àwọn ọjọ́ tó kọjá

Last reply by david 6 àwọn ọjọ́ tó kọjá

Can not receive any incoming messages or send messages since 6/12/24

I have been trying to get help with Thunderbird for an issue with not receiving my emails and not being able to send any emails since June 12th of 2024. Nothing has work… (kàsi)

I have been trying to get help with Thunderbird for an issue with not receiving my emails and not being able to send any emails since June 12th of 2024. Nothing has worked with the little support from this site. Please help!

Asked by rhowarth 6 àwọn ọjọ́ tó kọjá

Last reply by david 6 àwọn ọjọ́ tó kọjá

Archiving emails

I'm currently using Thunderbird 115.7.0 (64 bit) portable version on Windows 10. For many years I have ordered my emails by using subfolders, with a large one called 'Ar… (kàsi)

I'm currently using Thunderbird 115.7.0 (64 bit) portable version on Windows 10. For many years I have ordered my emails by using subfolders, with a large one called 'Archives'. When another folder such as 'EE' becomes non-current I simply drag and drop it to the 'Archives' folder. However now the archives folder is so large and irrelevant that when searching for emails, I get thousands of results from up to 15 years ago. So, how can I archive emails so that they are easily accessible, but so they don't come up in an all encompassing "All folders" search?

Asked by addyjustforregistering 1 ọ̀sẹ̀ tó kọjá

Last reply by david 6 àwọn ọjọ́ tó kọjá

Thunderbird text shortcut not functioning.

In Thunderbird [Ctrl]+[B] doesn't initiate Bold text, in fact those keystrokes don't do anything at all. Any ideas as to why and how I can make this shortcut work? The ot… (kàsi)

In Thunderbird [Ctrl]+[B] doesn't initiate Bold text, in fact those keystrokes don't do anything at all. Any ideas as to why and how I can make this shortcut work? The other shortcuts for Italics and Underline work fine. Thank you for your time.

Asked by jmj9 1 ọ̀sẹ̀ tó kọjá

Last reply by sfhowes 1 ọ̀sẹ̀ tó kọjá

Add a salutation to Signature

Hello- I want to add some verbiage before my business card that I have add to my Signature. see image - How do I include the Warm Regards, name, number? I did add on "adv… (kàsi)

Hello- I want to add some verbiage before my business card that I have add to my Signature. see image - How do I include the Warm Regards, name, number? I did add on "advanced composer" but cannot find how to use it in FF Thanks for the help

Asked by libirm 2 àwọn ọ̀sẹ̀ tó kọjá

Last reply by david 1 ọ̀sẹ̀ tó kọjá

how to continue to use hotmail and live emails in Tunderbird without office360?

I received a notification from @hotmail and @live that I won't be able to receive or send mail after Sept 17th without taking action - what steps should I take when I don… (kàsi)

I received a notification from @hotmail and @live that I won't be able to receive or send mail after Sept 17th without taking action - what steps should I take when I don't have Microsoft Office 360?

Asked by eskarina 1 ọ̀sẹ̀ tó kọjá

Last reply by sfhowes 1 ọ̀sẹ̀ tó kọjá

Why is this filter applied to this message?

I was looking for an email I expected to find in my Inbox, and found that a message filter was applied to move it to another folder. I can see the filter log entry for th… (kàsi)

I was looking for an email I expected to find in my Inbox, and found that a message filter was applied to move it to another folder. I can see the filter log entry for this action.

This filter consists of 9 specific email matches ( From "is" ....); the message that was moved is NOT in this filter list.

When I moved the message back to my Inbox, it was moved again.

Any ideas on how to stop this happening? Can I even trust filters?

I recently deleted all my filters as I was not sure they were working correctly, and recreated them carefully. I currently have 10 filters, a few are one off created from a message, and none have more than 10 matching requirements.

I have attached an image of the filter at issue, and here is the filter log entry:

[7/1/2024, 9:40:07 AM] Applied filter "Bad Shopping" to message from grandrr@olypen.com - [RW] RW Potluck Tuesday July 2 at 7/1/2024, 9:19:44 AM moved message id = faecf27e13e90b655df9ff49ee14a5ec@olypen.com to imap://sjstowell1000%40gmail.com@imap.gmail.com/Good Causes & Bad Shopping

Why? Actual bug? DB problem?

Asked by PTArtist 1 ọ̀sẹ̀ tó kọjá

Last reply by Ed 1 ọ̀sẹ̀ tó kọjá

moving TB from C:\ to D:\

I have done a custom install of TB on D:\ drive, moved Profiles folder to D:\, verified that account settings/server settings have local directory pointing to D:\ drive. … (kàsi)

I have done a custom install of TB on D:\ drive, moved Profiles folder to D:\, verified that account settings/server settings have local directory pointing to D:\ drive.

Can I delete all TB files on C:\? TB still *seems* to be using those files. I really need to free up space on C:\ - tiny drive filled with Windows OS, huge D:\ with nothing on it.

Thank you for your time and attention!

Asked by Max Wilder 1 ọ̀sẹ̀ tó kọjá

Last reply by Pennsy Nut 1 ọ̀sẹ̀ tó kọjá

Email

Hi need to get into my emails to get a pin number to open up my laptop.(paul.animal@blueyonder.co.uk) Can you help.

Asked by Paul Ward 1 ọ̀sẹ̀ tó kọjá

Last reply by david 1 ọ̀sẹ̀ tó kọjá

Thunderbird asks me to log in to a adeleted account

Hello, I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on. Recently I have deleted o… (kàsi)

Hello,

I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on.

Recently I have deleted one of my gmail accounts and when I launch it Thunderbird asks me to log in to that account. "Sign in to continue to Mozilla Thunderbird Email" And I am supposed to enter my email.

I have checked the account settings: the old account (let's call it old@gmail.com) is no longer there. I have also removed the outgoing SMTP server for the old account.

I do not know how to stop the app from asking me to log in to an nonexistent account.

Asked by firefox2737 3 àwọn oṣù sẹ́hìn

Last reply by Yellow Radio 1 ọ̀sẹ̀ tó kọjá

Dealing with all email deleted from inbox.

My wife discovered today that all email had disappeared from her inbox! She doesn't know how or why and neither do I. She is running Thunderbird 1.15 under Windows 7. I … (kàsi)

My wife discovered today that all email had disappeared from her inbox! She doesn't know how or why and neither do I. She is running Thunderbird 1.15 under Windows 7. I have already tried the Windows restore function on the INBOX and it didn't work. Tried a number of other methods and none worked. In looking around the Thunderbird directory and noticed a bunch of files named nstmp-1, 2 3 and 4. nstmp-4 has this morning date-time on it and viewing it in an editor it seems to be a backup of the INBOX. Is this true, and can it be used to rebuild her INBOX.

Asked by mccfrank 5 àwọn oṣù sẹ́hìn

Last reply by Carole Warner 1 ọ̀sẹ̀ tó kọjá

Can't export bookmarks

Unable to export bookmarks file. When I go to 'Manage Bk Mks' it is blank and states 'no items' (see screenshot) but I have all my bookmarks in the in the usual left h… (kàsi)

Unable to export bookmarks file. When I go to 'Manage Bk Mks' it is blank and states 'no items' (see screenshot) but I have all my bookmarks in the in the usual left hand pane. I've asked this question before and received no response. Can anyone help please?

Asked by Pooh Bear 1 ọ̀sẹ̀ tó kọjá

Last reply by david 1 ọ̀sẹ̀ tó kọjá