Included is a screenshot of the most recent error message generated when I started up Thunderbird. This was requested by an email sent in response to my original request … (kàsi)
Included is a screenshot of the most recent error message generated when I started up Thunderbird. This was requested by an email sent in response to my original request (below).
I will repeat ... I want to speak with someone DIRECTLY. That is much, much faster than the back and forth via email, and cuts down on lots of the misdirection and misunderstandings that occur.
I have a lot more info that may or may not be valuable to trouble shooting this issue. That can become clear with a phone call.
If this gets too frustrating attempting to get direct support via phone, I will likely just eventually give up and assume what I will assume.
I'd rather remain a Thunderbird user and restart my contributions supporting your awesome effort.
Scott
510-813-6245
- * * * * Earlier request below * * * *
I used to be a Thunderbird user, and donated every year. I stopped last year because GoDaddy updated their email servers, and my Thunderbird stopped being able to log in. I called GoDaddy support (~ Nov 2023) about it, and while they had a year or so earlier been able to help me with Thunderbird login, at the time (~ Nov 2023) they no longer had anyone who understood Thunderbird very well.
Since then I have only accessed GoDaddy email via my Firefox browser. However, I want to get back to using Thunderbird.
I want to work with someone from Thunderbird interactively over the phone to achieve a successful login and integration with the GoDaddy email server using my Thunderbird application.
I am running Windows 10 on a DELL laptop.
GoDaddy email server is Microsoft 365.
I am fairly technically competent, and so I can be quick on the phone to verify all is working well. If successful, I will send a donation to Thunderbird within 24 hours.
Please respond personally. Automated responses are generally fairly irritating, because they often don't answer the issues I am having. You know what I mean.
Looking forward to hearing from you. Please send a phone number that I can call. Or you can text me or reach me at 510-813-6245.
Thanks much,
Scott