Firefox Community Forum

Certain downloads will cause firefox to fail downloading then get stuck writing the file to disk and cause the OS(file explorer) to crash. While this is happening trying to close firefox will cause the os and firefox to crash. trying to open firefox settings will cause firefox to crash.Trying to restart wont do anything since the os(win10) seams to wait for writes to disk to finish before shutting down. I tried to download something overnight and woke up to this issue so it will never finish downloading/writing the file to disk. Only fix is to hard shutdown(hold power button) then delete the file and parts file before lauching firefox and cancelling the download imediately when it tries to download it again. While this is happening the disk its trying to write the file to will show 100% usage and 0 read and write speed. I doubt this is a firefox issue and probably something on my end but any workarounds or insight into how firefox writes files to disk will help me figure out whats wrong. sorry about the scuffed image but I cant save a screenshot while this is happening.

I use firefox on mac as well as on my iphone. I am attempting to update the saved address and credit cards on my profile. Using the web browser, I can navigate to settings and see my saved passwords but there is no option to view or edit my saved addresses. The only result shown when I search for addresses is the sync option to change if I am syncing that across my devices but not to change or view it or my saved credit cards for that matter. I am currently on 128.0.3 on my computer. I also have tried to update the address and credit cards on my phone app where I am able to access the saved information and at least see it but there is no option to edit. Tapping or swiping on the addresses do nothing. Pressing and holding will highlight the addresses but nothing will happen. Please help me use this product. I have been on firefox for 10+ years and have enjoyed the offerings but am incredibly frustrated not being able to see or edit my information. Thank you

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so YouTube doesn't load the video anymore. (I have tried every suggestion online to correct this and nothing)

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the window open all day. I always have Gmail and Google Calendar open in tabs. What happens is that the Gmail tab will at some point give me a message that it cannot connect and has timed out and is trying to reload, but it never reloads, it just stalls. Then I try to open a Google search bookmark to search and the tab remains blank. This happens multiple times throughout the day. Meanwhile I can open Gmail or any Google page in Chrome, which I don't like using.

Sometimes I can close out the Gmail tab that won't load and try to open Gmail in a new tab, but that stalls out too. The only way I can open Gmail again is to close out the Firefox window completely and then relaunch it, then it can open Gmail or Google... until it breaks again.

This never used to happen. I'm using the latest versions of Windows 10 and Firefox on my desktop PC. Nothing else has changed.

Please help me fix this, it's very annoying.

Since the latest Firefox update, a little notification icon about autofill addresses has appeared to the left of the web address line. It keeps asking if I want to save an address that I entered in someone's contact, so no I never want to save that in my autofill, but it doesn't give me that option. Has this happened to anyone else?

I have had trouble with Instacart features such as adding items to a pending order, or leaving feedback or a tip for a shopper. Most of the same Instacart features seem to work correctly in Chrome, but of course I would rather use Firefox. But having said that, some don't work properly in Chrome either!

Firefox keeps asking me if I want to save an address that I entered in a contact and I can't get it to stop. It doesn't have NEVER as a choice. I tried saving it and it went in my autofill, but I don't want it there. I deleted it and then it started asking me if I want to save it again. HELP!

Let’s say I use Manage Bookmarks to rearrange my bookmarks into different folders & also delete a lot of old bookmarks on my desktop computer. Are all the changes I just made immediately reflected in my Mozilla account if Sync is on? My (vague) understanding is that the Sync configuration in my Mozilla account acts as a master configuration; does that mean the Mozilla account configuration will overwrite the configuration on my laptop when it Syncs? Or will the laptop’s configuration instead be combined with the desktop’s configuration in the Mozilla account, thereby creating duplicate bookmarks in different folders & recreating all the old bookmarks I so painstakingly removed?

I am trying to use the Bing homepage for their daily images. When I open Fire Fox, the Bing homepage comes up but has a news popup along the bottom of the screen. I have unchecked the option for the "news and interests" from the 3 bar menu on the upper right and it goes away. But, when I open Firefox again, the news popup comes back up. Anyone have any idea how to fix this? This did not used to happen before I had to reinstall Firefox due to problems I was having. Thanks for any help.

Trying to get to the "http://localhost:631" website from my Ubuntu 22.04, but always get "can not connect". What is going on? What do I need to do to fix this? I have tried to add this website to the exception list but it changes the http to https.

When opening Firefox, the window shows a white screen indefinitely, and the cursor shows loading whenever it is held above it. During this period, the desktop and taskbar of my computer freeze completely. There are no reactions to hovering my mouse over taskbar icons, clicking anywhere results in a loading cursor, and other windows are no longer usable either. This carries over through multiple desktops and monitor extensions. This is resolved with a couple presses of the Windows key on my keyboard, which after a couple of seconds, turns the entire screen black apart from the Firefox window and reloads the desktop and taskbar. Doing this makes them usable again, but when attempting to close, click and drag, or manage tabs on the window, all tabs on the window freeze, as well as the desktop and taskbar once again. This can be resolved with the Windows key just as before, but it is disruptive to general computer workflow. What's more, certain other application windows open on the screen, including the file explorer, will close between refreshes, making work with multiple windows more difficult.

I am running Firefox 128.0.3 (64 bit) on a Windows 11 computer. This issue began yesterday (August 2, 2024), but it supposedly fixed itself that afternoon and came back this morning. I run Firefox with automatic updates, so I am unsure if this correlates with a software update. Removing the add-ons I used did not resolve the issue, and I use three extensions that were downloaded months ago with zero detrimental effects. I have data for bookmarks and favorites transferred from my Google Chrome browser, which I've dropped in favor of Firefox roughly 6 months ago with no issues.

I have already tried Mozilla's recommended troubleshooting methods in order to resolve this issue permanently. I have restarted my computer multiple times. I cleared my browser history, cookies, and data, uninstalled and re-installed Firefox, and refreshed Firefox from the troubleshooting information page. All to no effect.

Having an issue where Youtube live streams works for around 30 seconds and then "Something went wrong" error happens and the stream stops. I've tried Troubleshooting Mode and it continues to happen.

Oddly, using a private browsing window fixes it. I figured that may mean that I should clear my cache/cookies but that didn't fix it for normal browsing. From my testing it doesn't appear to be extension related because I've tried a private browsing session with all of my extensions allowed in private and the stream was steady.

Disabling Hardware Acceleration didn't do it either.

I'm on Windows 10. Firefox Version - 128.0.3 Build ID - 20240725162350

If there are any other steps I can take to troubleshoot, please let me know.