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Unwanted commercial for Avast Online Security & Privacy

Usually when I start my browser for the first time, I have the Firefox homepage only. For two weeks ago, suddenly an extra tab show up when starting: A page with a commer… (kàsi)

Usually when I start my browser for the first time, I have the Firefox homepage only. For two weeks ago, suddenly an extra tab show up when starting: A page with a commercial for installing "Avast Online Security & Privacy (Add to Firefox-button)".

I use Avast, but I don't want this add-on. And I certainly don't want that extra tab every time I start my pc.

I have three times searched for a solution all over in the Mozilla & Avast settings and on the net: I should go to "Add-ons and themes" - "Extensions" - and on the list "Manage Your Extensions" I should remove this add-on - but it's not there of course, because I didn't install it.

So how do I remove this tab from showing at start-up? (Google Search can't help) Appauling that someone put this tab on my pc in the first place. Both Avast and Mozilla have other ways to communicate with me about that add-on, if needed. Now I had to shut it down every day for two weeks, because I was way too busy to write you until now.

Hope you can help me.

Best regards Finn Larsen finn@fatekst.dk

Asked by finn16 1 ọdún sẹ́hìn

Answered by Terry 1 ọdún sẹ́hìn

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Browser and websites language

I can't change the language my websites are being displayed in. I changed every setting to english but websites like instagram and youtube are still showing in croatian (… (kàsi)

I can't change the language my websites are being displayed in. I changed every setting to english but websites like instagram and youtube are still showing in croatian (because I live in Croatia). I will attach a couple of pictures to prove it.

Asked by juregreenday 1 ọdún sẹ́hìn

Last reply by cor-el 1 ọdún sẹ́hìn

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How do you block automatic video play?

Hi Automatic video play has been quite a nuisance in spite of using some recommended measures, such as under Firefox Settings => Privacy and Security => Permission… (kàsi)

Hi

Automatic video play has been quite a nuisance in spite of using some recommended measures, such as under Firefox Settings => Privacy and Security => Permissions => Autoplay => both options set to Block Video & Audio and saving. The settings change does not appear to work.

Since I mostly use the Portableapps.com version of Firefox, I suspected it might be the issue, after noting once you restart Firefox, that the settings are both back to = Allow Video & Audio! I immediately checked out a separate standalone Firefox installation which I updated to 114.0 (64-bit), but to my dismay, noticed it does also not keep the preferred "Block Video and Audio" settings, also when the browser is restarted.

So is there a bug in the Windows versions I use on my Win 10 64bit and if not, which would be strange, what is going on, why are the settings not kept and how can effectively stop auto-play, which can be a nuisance.

An example of such videos is on Huffpost, such as https://www.huffpost.com/entry/jake-tapper-brianna-keilar-cnn-gop-race_n_647ece5ce4b0b4444c80b001 where the DeSantis video immediately loads and starts playing. The Settings save does not appear to work at all.

Thank you for you help.

Asked by simbats4z 1 ọdún sẹ́hìn

Last reply by cor-el 1 ọdún sẹ́hìn

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Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE Website loads fine in Chrome and Edge. Certificate verified as valid. Webs… (kàsi)

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Website loads fine in Chrome and Edge. Certificate verified as valid. Website hosted on SquareSpace. This is a known issue with Firefox as there are many reports with Firefox falsely reporting this error with websites hosted on SquareSpace. Occasionally happens with major sites such as google.com.

      • Verified Firefox issue as there are many reports of this issue.

Cache and all site data cleared. No Proxy set. Endpoint protection security software disabled.

As this is a known Mozilla Firefox issue this needs to get fixed now!

Asked by dennis.roehrich 1 ọdún sẹ́hìn

Last reply by cor-el 1 ọdún sẹ́hìn

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All my logins are gone

I am extremely angry that I decided to move from Chrome to Firefox for a safer browser just for Firefox to lose all my login information I accumulated after some years of… (kàsi)

I am extremely angry that I decided to move from Chrome to Firefox for a safer browser just for Firefox to lose all my login information I accumulated after some years of use. I am not sure when or how this occurred but I never received any notification that nothing was syncing or I had been logged out. I want all my login information restored. On top of that, I've always had issues with Twitch.tv and any video site crashing. My only concern is my logins being restored.

Asked by fukcfirefox 1 ọdún sẹ́hìn

Last reply by jscher2000 - Support Volunteer 1 ọdún sẹ́hìn

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Firefox Broswer-Unable to transfer bookmarks and favourites from Avast Browser

Hi Team, Can you please let me know, if any alternative way copy all bookmarks from Avast Browser To Firefox browser. I have tried Import Wizard from Firefox but unable… (kàsi)

Hi Team,

Can you please let me know, if any alternative way copy all bookmarks from Avast Browser To Firefox browser.

I have tried Import Wizard from Firefox but unable to see Avast Browser in the list, restart the pc and re-launched firefox import wizard , still unable to see Avast brower in the list

Run the firefox installer again - no go

Attacted firefox import wizard screenshot, if anyone knows alternative ,please let me know

Thanks Mallik

Asked by 300millionpounds 1 ọdún sẹ́hìn

Last reply by cor-el 1 ọdún sẹ́hìn

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many websites requiring functionality don't work

There are many mainstream websites that have stopped functioning in firefox that work perfectly fine when switching over to brave and enabling scripts these are not obsc… (kàsi)

There are many mainstream websites that have stopped functioning in firefox that work perfectly fine when switching over to brave and enabling scripts

these are not obscure sites, they are sites for privacy protecting entities hence the lack of function on firefox is perplexing

how do we make these sites work in firefox again to save the switching to brave?

Asked by isthisrandomenough 1 ọdún sẹ́hìn

Last reply by isthisrandomenough 1 ọdún sẹ́hìn

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Deceptive Content and Dangerous Software Protection

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck t… (kàsi)

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck these settings. How do I do that?

It appears that Deceptive Content and Dangerous Software Protection is connecting with google based on what I have researched and this https://www.makeuseof.com/ways-fortify-firefox-browser/ and I view this as a privacy problem.

Asked by timpsullivan 1 ọdún sẹ́hìn

Last reply by jscher2000 - Support Volunteer 1 ọdún sẹ́hìn

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How to get rid of Google pop up login screen on Mozilla?

Hi Can anyone finally explain to me how can I get rid of the most annoying Google pop up screen in my Mozilla browser? I am unable to find a straight answer, everyone i… (kàsi)

Hi

Can anyone finally explain to me how can I get rid of the most annoying Google pop up screen in my Mozilla browser? I am unable to find a straight answer, everyone is suggesting some sort of plugin that blocks popups but it didn't work for me.

Asked by Digitalmind 1 ọdún sẹ́hìn

Last reply by jscher2000 - Support Volunteer 1 ọdún sẹ́hìn

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"restart with add-on's disabled" option under help in firefox menu isn't there, firefox 103.0.2

I'm amazed, just AMAZED I can't find the answer to this with a simple google search, or searching the questions here, and I re-worded my search several times. All the ans… (kàsi)

I'm amazed, just AMAZED I can't find the answer to this with a simple google search, or searching the questions here, and I re-worded my search several times. All the answers I could find, even chatGPT (I know it's not alway sup to date) told me to use this option even though I specifically told it it wasn't there, is anyone aware that sometimes the option isn't there? What gives? Not blaming anyone specifically, but this a really simple question, I'm I the first person it's ever happened to?

I'm trying to fix a sound problem where videos will not play, and this is a suggested step. The sound on youtube videos plays with Google Chrome, so it's not my sound drivers, just with firefox it doesn't play. One of the steps as well was the clear my info, I cleared everything except history, I wished there was a way to back those up, I'll look it up.

Starting firefox in safe mode doesn't fix the problem either.

Asked by thesnare711 1 ọdún sẹ́hìn

Last reply by thesnare711 1 ọdún sẹ́hìn

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Youtube "An error occured. Please try again later."

Everything worked normally for me for 2 years, but recently i decided to reinstall windows. So i did it, downloaded firefox on raw system and now i get this error on some… (kàsi)

Everything worked normally for me for 2 years, but recently i decided to reinstall windows. So i did it, downloaded firefox on raw system and now i get this error on some youtube videos. I tried everything i could find but nothing fixed this issue. It pops up with firefox account, without it, in private vindows, in regular ones, with addons, without them. I tried reinstalling firefox, i updated every driver, i use google DNS, but it still doesnt work. In edge, chrome etc. theese videos play fine

Asked by 6uis 1 ọdún sẹ́hìn

Last reply by 6uis 1 ọdún sẹ́hìn

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Firefox often crashing on exit

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started. I have updated to the latest version 113.0.2 (64 bit)… (kàsi)

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started.

I have updated to the latest version 113.0.2 (64 bit), am on Windows 10 which is also up to date. I have tried clearing the cache.

Latest report id is bp-b9101836-487e-483f-b16f-f86620230526

Asked by shopping29 1 ọdún sẹ́hìn

Answered by shopping29 1 ọdún sẹ́hìn

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Closed Caption is out of sync with Audio on HULU and Prime Video Works great with Netflix, HBO Max, Disney

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU a… (kàsi)

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

Asked by Bill 1 ọdún sẹ́hìn

Last reply by chzuck 1 ọdún sẹ́hìn

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Firefox mem usage

I recently switch to Firefox and I'm enjoying it so far. One problem though, continuously using Firefox over a long period of time cause it to use more memory than normal… (kàsi)

I recently switch to Firefox and I'm enjoying it so far. One problem though, continuously using Firefox over a long period of time cause it to use more memory than normal. I assumed it was because of the large amount of tabs i kept opened but even when i had closed most of them, the problem still persist. This lead to worse performance and more frequent crashes. One way I found to have helped is to close and reopen Firefox, but the fix is only temporally.

Asked by luongtringuyen29102007 1 ọdún sẹ́hìn

Last reply by cor-el 1 ọdún sẹ́hìn

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Can I make compact mode even more compact

I recently got help (thank you, Cor-El!!) and was able to put Firefox into compact mode. It's still not enough. Is there anyway to make even compact mode smaller? Afte… (kàsi)

I recently got help (thank you, Cor-El!!) and was able to put Firefox into compact mode. It's still not enough. Is there anyway to make even compact mode smaller? After websites add their own headers and all, it now leaves me about 2 inches of working space; it's better than one inch but isn't enough to see things.

I've been trying to keep going back to version 99 (darker attached screenshot in blues) but it isn't being allowed. The other screenshot (lighter, in oranges and pinks) is the current version in compact mode. It's a bit better, but still is not good.

Is there any way I can change the height of the headers myself? Or can I ask someone else to do it? I'd like it about half to 2/3 the size it is now, even in compact mode. Can I do that? If so, how?

Or, can I switch things around so the headers are at the side of the screen? This is a standard 15" diagonal screen laptop currently running Windows 10.

Asked by Janice_bernhard 1 ọdún sẹ́hìn

Last reply by Janice_bernhard 1 ọdún sẹ́hìn

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How to change what tabs are synced?

Hi I'm having some confusion as to how to change what tabs are synced across to other devices under my account. I have my chosen tabs all pinned and I even have them sav… (kàsi)

Hi

I'm having some confusion as to how to change what tabs are synced across to other devices under my account. I have my chosen tabs all pinned and I even have them saved as bookmarks that I've synced that I can load up in Chrome. However, when I go to the three horizontal lines button and clicking on my account name/email address, it's showing me tabs that are synced to one of my other devices (in this case, my laptop), but the tabs aren't quite right. There's a couple that are old now that I want removed. The double arrows showing me more extensions/options comes up with Synced Tabs, but they're also showing the same incorrect ones. Even when it synchronizes, it never changes anything.

What's the correct way of changing/removing tabs in Firefox and then syncing them?

Thanks

Asked by DustyShinigami 1 ọdún sẹ́hìn

Last reply by cor-el 1 ọdún sẹ́hìn