Firefox Support Forum

For two days will tab crash for TikTok. For years, will not allow access to certain sites and no contest entries for the last few months. Worked before. No phone help and to download the browser doesn't work. I was upset as won't load TIktok and I NEED IT as use it daily. Please fix it ASAP!! I wasted time contacting Monzilla, as was only link for Firefox. They told me no help wasted today.

Elaine [removed]

Hi I am currently unable to retrieve bookmarks and website passwords stored in your browser so please help me to retrieve them.

I request you to restore the password and bookmark from my browser last week

by Manivannan Tamilnadu

contact number [removed from public support forum]

In my experience with the TF2 Wiki page, clicking an audio file link would open a new tab where I can play the file. Since I've moved to firefox, I can no longer do this. Instead, the file downloads. Is there a way to change this? I saw in another post that you have to change the flag media.play-stand-alone to true but it was already true.

Hi, Archived thread on this from 2023 has no answers. Why is this browser so slow now and why is it glitching with resizing my windows? Beyond a total reinstall - how completely inconvenient - I would like an EASY FIX.

NOTE TO MOZILLA - WHY DON'T YOU HAVE A SOLUTION FOR THIS, NO REASON TO GO TO COMMUNITY 'IN CASE' SOMEONE HAS THE SAME PROBLEM!!!

GET MORE REAL SUPPORT PEOPLE INSTEAD OF MAKING YOUR CUSTOMERS DO THE WORK!!

TAKES FOREVER FOR AN ANSWER, IF I EVEN GET ONE AND IN THE MEAN TIME I AM STUCK WITH PROBLEMS!!!!!

Recently Roboform add-on has not been working with Firefox I have made several efforts to ensure that it works automatically filling in passwords as previously but the add-on does not seem stable, afte reloading it works briefly then stops again. Has anyone had this problem and found a resolution? Thanks

How do I disable secure connections for local domains? like http://nas.local or http://nas.home.arpa ?

I search for the subject but nothing came up. Apologies if this has been asked before.

Hi.

I have several internal sites, each signed with their own internal CA/subCA. These CAs are all named the same, but have different crypto materials.

If I import just 1 CA into FF (directly or in Windows store with security.enterprise_roots.enabled ), the site with that CA works fine (browser warning is not presented), but ALL those other internal sites give this error:

An error occurred during a connection to 10.1.1.1. Peer’s certificate has an invalid signature. Error code: SEC_ERROR_BAD_SIGNATURE

with no option to add a security exception.

If I add the CA for another site, that one works as well, the others won't. If I remove all the internal CAs, all the sites start working again (with browser warning, ofc.).

I tried in Chrome and Edge and I get the option to create a security exception for the sites for which I did not install their CA, which looks like the ideal/preferrable option to me.

Is this as intended (and why?) or can it be fixed?

This looks somewhat similar to this: https://support.mozilla.org/questions/1170738

Thank you. Davide.

I cannot do anything involving a search, tab crashes. I have used Firefox for many years, and yes, I have updated to the current version. If I cannot get this resolved, I will have to uninstall Firefox and use another browser. Please advise. Thank you.

A while back, I had some very bad cataracts. In order to view text more easily, I somehow managed to change black text against a white background to white text against a black background in the pdf reader's settings. A side effect of this change was that color became grayscale. I would now like to return the settings to default. I've lost the article on how I made the changes. How can I get the pdf reader back to it's default settings?

I've tried uninstalling and reinstalling Firefox. The settings did not change.

Help!

Copying text with the latest version of Firefox 127.0.1 (64-bit) does not catch all lines of a page and its text the marking of these lines are ignored the same page text works if using Chrome

Those marked grey (in attached file) are the only that are captured as all the rests are left out even if they was intended to be marked .

Any help would be appreciated!!!

I found that my session activity on a secure (logged-in) website was being interfered with. I could not log-out of that website. After I closed Firefox, a notice appeared that an update was in progress. Why should a Firefox update interfere with an active session? Is this an updating issue that needs fixing?

For over a month now i have a problem with youtube. It loads videos very badly. I have good connection speed, but 0 network activity and 0 buffer health in Stats For Nerds on youtube and videos dont load. I can wait for 10-15 minutes (but sometimes they load almost instantly) before video load 40 sec buffer and after that buffer ends i can wait for another 10 minutes befor it load buffer again.

This problem persist only in my firefox on my computer. I tried deleting all the extensions, reinstalling firefox, "refresh firefox" future, changing useragent, reinstalling windows (it was the time anyways) but it doesnt solve the problem. I dont have this problem in other browsers (edge, librewolf, chrome) on my computer.

OS: win 11 x64 Firefox 127.0 x64

I think the v127.0.2 fix to the Youtube buffering issue also fixed the frames being navigated in the wrong order when using < and > to navigate frame by frame. For several months it would occasionally skip a frame with one tap of the button then show the frame it should've shown when you tapped it again.

I was sitting playing on the computer, I go to firefox browser and go to zelenka.guru, I look, and I'm not in an account on this site for some reason. I decided to go to another site, but there is the same problem, as I realized - for some reason I got out of all accounts on all sites.

Hello all. Having updated Firefox a few days ago, we can no longer sign into Instagram. This happens only on Firefox, only since the last update, and Firefox is the same browser we have been using for years with Instagram. The problem is the cookie permission window for Instagram a) will not make a selection and b) will not disappear/close. We have attached a screenshot. There are no close tabs/buttons anywhere on this window, and we have looked the full length of the expanded window. As we have not changed any other setting, have not added any software, and this only happens on Firefox, we can only conclude that we have missed something which may have changed or been upgraded with your last update. This is quite urgent, as this is to manage the Instagram account of a wildlife conservation charity. So far we have tried reinstalling Firefox, clearing cookies, and deactivating/uninstalling all add-ons, however this has solved nothing. Could anyone suggest a solution please? Thank you for your time and assistance.

Hi,

ist the famous and great Mozilla FireFox Developer team aware of the issue and is working on it?

I am happey to describe in more detail if required. thx

For the past couple of days when I watch videos on YouTube on my iMac it's VERY slow to start. Sometimes it takes minutes, at which point I have to refresh, and best case it takes about 1 minute to start.

I have cleared the startup cache, cleared cookies and restarted Firefox.

Also, YouTube works normally on both Safari and Chrome.

Not a super 'tech' guy so any basic steps I can take are appreciated.

Thank you!

D

I'm getting this error when trying to access Instagram posts on here in the past few days:

Something Went Wrong

It opens regularly in every other browser I have.