I-Thunderbird Community Forum

I have set the retention policy on my Thunderbird account for 30 days both in the setting for the inbox and the All Mail inbox and I have used the same setting for my account however it only works on the inbox and I have 1745 message in the All Mail folder which intermittently deletes the older messages and then restores them.

Am I doing something wrong?

Since the last update, my filters no longer work. Especially the ones where I want to move attachments to a specific folder. For example, to print them out. The option to "separate attachments" is no longer available

Hi friends,

I already searched for this topic and found that there should exist a file named "msgFilterRules.dat" - but there isn't such file nowhere on the whole drive.

Looks like the message filter rules are actually stored in a file with another name...

But what's that name?

Best regards rumbero

Hi,

I have an Outlook email account with multiple aliases. If I send an email from the default outlook account, all is well. However, if I try and send an email from one of the aliases I get the following error.

"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.office365.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."

Setting on the alias accocunts are the same as the default.

Sending an email from the alias accounts in Win 10 mail works.

Please advise.

Regards,

Steve

How to copy inbox content so I can paste it into an inbox on a new machine. It looks like the AV has deleted the entire contents of the new machine inbox. Old machine is a mac running Thunderbird 78.14.0 on El Capitan. The new machine is Mac running Sonoma 14.6.1 with Thunderbird 115.14. Thanks, Richard

Probably from the day Thunderbird automatically upgraded to 128 version, I am having problem reading some of my mails. I click on them and I get a white window, no content at all. I tried to go back to version 115, but I haven't found the link to download version 115 from the official site https://www.thunderbird.net/ . Can you please help to go roll back to previous version? Thank you, Evangelia Daskalaki

Hi Guys, I wonder if you can help . I have had Monzilla Thunderbird App for some while , primarily used for email, and access to my email account with Microsoft and has always been a bit of a pain to say the least. That I fear is because it was never set up properly by myself in the first place.

However, at the moment I can't receive any email from my PC ......."bards@btconnect.com " unless I sign in via a webpage. However, access via my smartphone using supplied Outlook email app, no problem.

So I am hopeful that you guys can help me sort out my PC access once and for all.

The current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email and folders.

Brief history: i. Originally PC access to account via Monzilla working fine, (donations made at intervals to Monzilla). ii. Microsoft then changed security systems and servers and with current setup at the time I couldn't get access to email incoming or outgoing ( problem with Imap / PoP3 servers). iii. Fix provided by Monzilla with new account denoted as .... bards@btconnect.com (OWL) whatever OWL stands for I do not know, (annual subscription required). iv. Even with the use of this get around , I still had problems sending mail this I believe was a problem down to default passwords and old server settings. (confliction between default settings and original account settings and use of OWL ? ). v. As mentioned above the current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email. problem with server settings again. Don't know what's going on ? and I am thoroughly confused and would appreciate some help getting things back on track. Just in case I have some difficulty accessing this platform and this forum / help page it would be much appreciated if any help could also be sent to the following email addresses bards@btonnect.com and grahambardo@hotmail.co.uk Many thanks

Yahoo Acnt. #1 messages being duplicated in Yahoo Acnt. #2 in Thunderbird ONLY

I have tested, and tested and tested. Checked settings EVERYWHERE. Delete and removed, reinstalled, etc. etc. etc.

Additionally, Thunderbird will NOT retrieve inbox messages from YAHOO for account #2

I have DETAILED (including screen captures) the conditions in a document and made it available here.

https://drive.google.com/file/d/1tlEWDzOjYYm5MfIxesU8Ptt5Xy9ahpQ8/view?usp=sharing

NEED SOMEONE ABSOLUTELY BRILLIANT TO SOLVE THIS ONE !

Hi,

I recently came across the Thunderbird versions are being mentioned as "esr".

In 115.0 version, I see "esr" is added from the 115.10.2esr to 115.14.0esr, the latest version. I also do not see any change in the installers provided. I would like to understand what is the difference between the previous versions and the versions with "esr"?

In 128.0 version, I can see only 128.0.1esr and 128.1.0esr. Is there no normal updates? Now only esr is supproted?

I had version 115.0 installed but I was able to upgrade to 128.1.0esr without any issue. Is this supported?

Regards, Asif

When I Reply the cursor used to default to the text so I could just start typing my message.

Now it defaults to the address field. How can I go into the hidden settings to change it?

I need Thunderbird to keep upper-case letters at the beginning of sentences when I do this. I also need my name to keep the first letter upper-case. Show me how to do this, please.

Just had the most recent upgrade to Thunderbird. I now get a microsoft message when trying to download new messages, saying it cannot access an invalid certificate. Prior to this upgrade, I had to manually validate the certificate for my email provider every time I re-opened THunderbird, or tried to send outgoing emails. Although inconvenient, this system worked and I could use the email provider system. Thunderbird will not download any emails now or give me the usual error message that I can manually override to get emails to work. The mail server is: mail.besttelecom.net.au

A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D instead of the message. I don't know what this means or why it happens. Can you explain and help me find a solution?

For the past week or two, TB only downloads 3 or 4 (never more than 4) messages at a time from my Gmail. Now, instead of just starting TB and it downloading all new messages, I have to click Get Messages multiple times to retrieve everything. I have seen similar questions here and the answers have all been variations of blaming the user. So: a) I have not changed any settings. b) It used to download all available messages, whether when TB started up or when I clicked Get Messages. c) Just now on starting TB, it took 6 clicks to retrieve 20 message. They are all text, no attachments, so the total size would be in KB, not MB. d) Using Speedtest, my connection speed is over 300 MB/second so it isn't a connection speed limit on my side. And I doubt it is a speed limitation on Gmail's side.

With all of that in mind, I would appreciate any suggestions of what could be causing the problem and what the fix might be.

I would like to connect to Suddenlink.net via Optimum.net. It does show up on Optimum.net account on web page. I have a screen shot of the constant results of my days of efforts. I have two other connections via gmail.com and it works fine. I have people who are still using Suddenlink emails to me and I would like to see them on Thunderbird. Thanks for the fine software and any help with this. //... Joe

I sent out "1" e-mail to "169 clients" and 31 came back as not deliverable, they ended in either, "att.net" or "sbcglobal.net" e-mail address's.

So I resent "31" individually e-mails back out, 1 at a time", and it took longer for them to come back, but they ALL came back, as not deliverable AGAIN! they all ended in "att.net" or "sbcglobal.net".

In case you are wondering: I been in business since 2003 and have sent out alerts to my customers as needed, and I have NEVER encountered this problem before! I did send it out using my "Hotmail webpage account", and it sent and hasn't come back yet. So it seems its a Thunderbird issue? Thanks in advance for any help you can be to resolve this issue for me. I been using Thunderbird e-mail Program for as long as I can remember.

Here is the complete error message below that I got back: (I have removed the clients email address with question marks "????" for their privacy.)

Delivery has failed to these recipients or groups: ????@sbcglobal.net Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361

Diagnostic information for administrators:

Generating server: SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM Receiving server: SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM

????@sbcglobal.net 8/18/2024 6:39:43 PM - Server at SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)' 8/18/2024 6:29:16 PM - Server at sbcglobal.net (144.160.235.143) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=sbcglobal.net] [LastAttemptedIP=144.160.235.143:25] [SmtpSecurity=-2;-2] [DM6NAM11FT087.eop-nam11.prod.protection.outlook.com 2024-08-18T18:29:43.071Z 08DCBE7E6DB09C7A](Socket error code 10061)'

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Message-ID: <EA2P223MB09542134A3EB441D8CFFB175BE822@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Date: Sat, 17 Aug 2024 13:26:18 -0500 User-Agent: Mozilla Thunderbird Subject: Windows 10 Users...BIG Updates came for me this morning! Content-Language: en-US References: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> To: ????@sbcglobal.net From: Call Keith_Business <niceseeingyou@hotmail.com> In-Reply-To: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> X-Forwarded-Message-Id: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Content-Type: multipart/related;

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(UTC)

X-MS-Exchange-CrossTenant-FromEntityHeader: Hosted X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-Transport-CrossTenantHeadersStamped: MN0P223MB1254 X-OriginatorOrg: sct-15-20-4755-11-msonline-outlook-1ff67.templateTenant

Reporting-MTA: dns;SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM Received-From-MTA: dns;LV3P223MB0848.NAMP223.PROD.OUTLOOK.COM Arrival-Date: Sun, 18 Aug 2024 16:33:42 +0000

Final-Recipient: rfc822;????@sbcglobal.net Action: failed Status: 5.4.316 Diagnostic-Code: smtp;550 5.4.316 Message expired, connection refused

=========================================================

Here is one from an "att.net" as well:

Delivery has failed to these recipients or groups:

???? (????@att.net) Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361

Diagnostic information for administrators:

Generating server: PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM Receiving server: PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM

????@att.net 8/18/2024 6:33:38 PM - Server at PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)' 8/18/2024 6:22:32 PM - Server at att.net (144.160.159.21) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=att.net] [LastAttemptedIP=144.160.159.21:25] [SmtpSecurity=-2;-2] [BN8NAM11FT070.eop-nam11.prod.protection.outlook.com 2024-08-18T18:23:06.932Z 08DCBE7912428EEE](Socket error code 10061)'

Original message headers:

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by PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM (2603:10b6:510:1b5::7) with
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Microsoft SMTP Server (version=TLS1_2,
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2024 18:34:32 +0000

ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none;

b=S+esIm656Y0PJKzNWP0l2/OSqOzTlRyNA3yP7qXBvGVYwc5KEkUuzx4jVLAEnDYk20Dg4OdclrrIk92b1oS0N/LxBjO6VRPUfrVBhp/nlmx5C7I4gixweAsJvcUx1cwA2TtO8UGp8DP560Kbls0XVXCT2BVdUBvovnxHauXEp/3uPgIFQH3SRnMFQBiGis0Kpc3xfXv7bLMuDioCmyYi1UZ/Kur+amvbg0of7MpZhz+5Bf0LxCVVvGJOlUGygD948Db8LRiFTo0hz1NH7YtwuVDlHjq3V0iWLenujmdrBhBkCfmHGK7TYRxXlOcVluA0/6iUCw/ZK84oKnXyDij2lA==

ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;

s=arcselector10001;
h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1;
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ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=none;

dkim=none; arc=none

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=hotmail.com;

s=selector1;
h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
bh=NLxU82zJxKJX6N7RpNqfNC4yn4OCXOp1mXgnh/N3pwM=;
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by PH8P223MB0601.NAMP223.PROD.OUTLOOK.COM (2603:10b6:510:1c4::9) with
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Received: from EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM

([fe80::5356:1de4:5688:730]) by EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM
([fe80::5356:1de4:5688:730%4]) with mapi id 15.20.7875.019; Sat, 17 Aug 2024
18:13:06 +0000

Message-ID: <EA2P223MB095491086392EF6853A4655BBE822@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Date: Sat, 17 Aug 2024 13:13:04 -0500 User-Agent: Mozilla Thunderbird Subject: Windows 10 Users...BIG Updates came for me this morning! Content-Language: en-US References: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> To: ???? From: Call Keith_Business <niceseeingyou@hotmail.com> In-Reply-To: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> X-Forwarded-Message-Id: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Content-Type: multipart/related;

boundary="------------lLarqEpaFMiPc6GLKntVg2fL"

X-Antivirus: AVG (VPS 240817-10, 8/17/2024), Outbound message X-Antivirus-Status: Clean X-TMN: [n1I5R9D36HG8NKvbKDDItsBuYRNbX5h7PD2sb1TMI+iIhy60ma5Mwqwy84yq8uwv] X-ClientProxiedBy: CH2PR18CA0038.namprd18.prod.outlook.com

(2603:10b6:610:55::18) To EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM
(2603:10b6:303:256::17)

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X-MS-Exchange-CrossTenant-Network-Message-Id: e2af23b4-d640-41c5-57fd-08dcbee83d50 X-MS-Exchange-CrossTenant-AuthSource: EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-OriginalArrivalTime: 17 Aug 2024 18:13:06.5588

(UTC)

X-MS-Exchange-CrossTenant-FromEntityHeader: Hosted X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-Transport-CrossTenantHeadersStamped: PH8P223MB0601 X-OriginatorOrg: sct-15-20-4755-11-msonline-outlook-1ff67.templateTenant

Reporting-MTA: dns;PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM Received-From-MTA: dns;IA2P223MB1226.NAMP223.PROD.OUTLOOK.COM Arrival-Date: Sun, 18 Aug 2024 16:50:37 +0000

Final-Recipient: rfc822;????@att.net Action: failed Status: 5.4.316 Diagnostic-Code: smtp;550 5.4.316 Message expired, connection refused X-Display-Name: ????

I did send it out using my "Hotmail webpage account", and it sent and hasn't come back yet. So it seems its a Thunderbird issue? Sincerely Keith L. Allen aka Call Keith NiceSeeingYou :-)

I have about a dozen accounts set up on my laptop. I want to have the same accounts on this desktop system. I am loathe to do so by using the standard Tools > Account Setup process because every time I have done so in the past several months, I've had validation problems with the email servers at the ISPs. I've had to change every password to create baseline values before TB could add them even though I had valid passwords copied from a password vault program.

Is there a way to just copy or transfer the data from the laptop to this desktop? I have a couple of the accounts set up here but would like to bring the others over without having to go through the setup steps.