Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

clicking on an area doesn;t always centralise cursor

  • 5 iimpendulo
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu CarpePM

more options

Over recent days there seems to be an issue with cursor position on pages and form fields. The cursor seems to kind of not be centralised within a field - automatically as before. Sometime I have to reclick in the area. It is also possible to click anywhere on a page to produce a text cursor - something that was impossible outside of a specific area (such as a field) before.

Over recent days there seems to be an issue with cursor position on pages and form fields. The cursor seems to kind of not be centralised within a field - automatically as before. Sometime I have to reclick in the area. It is also possible to click anywhere on a page to produce a text cursor - something that was impossible outside of a specific area (such as a field) before.

All Replies (5)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Hello quantumturbo Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

more options

This seems to have worked. Though i haven;t tried too many sites.

Why would it be the same on my laptop as well as desktop?

John

more options

The safe mode works or the reset firefox ?

more options

I had the exact same issue. Resetting Firefox worked perfectly to correct the problem.