Thunderbird Community Forum

I work at the company, where we have several inboxes on Thunderbird. I can not send any e-mails, the error: Message sending failed. An error occurred while sending the message. Mail server response: tetiana@sleepinginkrakow.com: Sender addres rejected: not owned by user office@sleepinginkrakow.com tid:[21114]. Please verify the correctness of the email address in the account configuration and try again.

Diappointed with the color accenting in Windows. I only seem to be able to see a customized reply arrow, and a small dot in the 'From' line. In the screenshots on your introductory page the background of the card is accented and bordered. Is this only for Linux, or will it work in Windows 11 also? If so, where can this be set?

I actually prefer the line view rather than the cards in the Inbox pane, and would also like the color accent to be applied to the current selection highlight/background. Here for example (see screenshot) I would like the purple color (you can see it in the reply arrow) to be applied also to the background highlight of the middle email, where it is currently dark grey.

Many thanks in advance

The Help says to alter several Thunderbird features to allow Outlook to communicate. The last one says to change my Outgoing Servers setting for Authentication Method to OAth from normal password. That option is not present in my drop-down list.

I am disappointed with the update since I do not get an email preview when the email arrives when the sound goes off and the background color has changed from blue to brown. I looked around to get those changed but could not find a way.

Can no longer view passwords as I get a popup headed "Windows Security" asking for a user name and password. Tried several combination for the various email address without success. This has only happened within the last couple of days. Please advise

Hello. I'm in a real mess with Thunderbird which I've been using (and contributing to) for many years. My accounts (mostly Outlook/Hotmail) will not connect. Or, actually, they sometimes do, and most of the time don't. I've tried the various solutions that people kindly suggest. But, I think I've changed things so often - and also rather randomly - that everything is in a total mess. Do you think the issues with MS will be resolved? Or, if not, would you recommend the Outlook app, instead? Thanks!

Having just installed the new update 128.0.1esr on two different computers running on Windows 10, we have the new problem that when composing new emails the text does not wrap to the window.

Changing the message format (Automatic, plain, HTML) does not make any difference.

Changing the wrap length to 0 in the Config editor does not make any difference either.

This is actually a real nuisance of a problem and we'd be very grateful for help. I suspect this is a bug in the new update but in until it gets sorted out we basically are going to go mad trying to write our emails. Is it possible to revert to the earlier version of Thunderbird, and if so, how?

Many thanks for any suggestions.

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a different folder. I want them to go into the folder from which the email was sent but they are all going into the email tinakeeling@att.net.

I have changed it to reflect the correct folder but then a few days later and every time I restart Thunderbird the program changes the folders back to tinakeeling@att.net

I have even unchecked the box "place a copy in" and when Thunderbird is restarted it reverts back.

What can I do to fix this issue?

See attached picture of what I am talking about

When I open Thunderbird, I get the message:

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

I cannot get any mail from the server.

Hello,

I need to transfer all e-mail accounts of a domain to a new E-mail host. My idea is to configure a thunderbird client in a server with all domain e-mail accounts in order to back up then. When I switch the domain to the new E-mail host, the idea is to use this backup to populate the new accounts on this host.

In order to test my idea, I did the follow steps:

1) Create a new e-mail account 2) Configured Thunderbird with this account (IMAP) and populate it with some messages and folders. 3) Did the Backup of thunderbird account profile. 4) Closed the Thunderbird 5) I’ve deleted the account a created it again with the same credentials, in order to simulate the account on a new host. 6) Then I Opened Thunderbird and, after synchronize the account, restore the profile.

The problem: As the message sync is done from the host to the client (Thunderbird), All messages restored are deleted. This because the new account have no messages in the host.

Question: Is there a way to use thunderbird to restore all messages of the profile to a new account?

I will need to do this for the almost 90 e-mails accounts of the domain. Anyone know a (free) tool that can do this?

Best Regards,

Marcelo

Hi My PC recently died and I am now trying to setup a new one. Firefox is fine but Thunderbird won't accept my password. I also had a Mozilla support login which I am using to send this message.

I have been using your programs for many years ans wish to continue. How can I get my correct TB password?

Many thanks Geoff Bell

I struggle with very strange function of shortcuts - when I try to CTRL + SHIFT + R. So far Answer to all recepients. But 1 year ago it works in that way that message disappears and the dialog window is shown with info and option: Mark messages as read from <empty_field> till <today's_date>. When I try to find the message which disappeared I can find it in search results and its location is archive directory. I haven't created this directory. When I try to use combination CTRL + SHIFT + R when chosen message moved to archive directorry (search results) message dissapears again but for good (of course dialog window as described before is shown again). Has any body experienced the same? Any clues what happened? Any new update? How to restore proper action for CTRL + SHIFT + R? Any ideas?

Today, July 31,2024... Told by Spectrum that third party Thunderbird is no not supported on their servers

* My email 'In box' is frozen and the Login box persistently fails for xxxxxxx@roadrunner.com on mail.twc.com 

• My take away is that the only way I can retain my address is to attach it to a web mail account such as https://webmail.spectrum.net/mail or google mail.

Is there any way to keep Thunderbird separate and retain my current email address?

I updated from TB 115 to TB 128. My list of folders in the Folder pane is now "longer" and has a scroll bar. It used to all fit. It looks like the spacing between folder entries has increased. Is there any way to decrease it? Nothing obvious in settings. Can it be changed in about:config or a userChrome.css file? I had to do something similar with Firefox's Bookmarks list.

Ever since the Airport computers got their Blue Screen of Death, I have been getting continuous Pop Up from https://tsdtocl.com/. It is only occurring on my Yahoo.com email account currently. This Pop Up has stopped downloads from my Yahoo emails showing "pop.mail.yahoo.com" could not connect. I see no email associated with the Pop Up in Thunderbird. The Pop Up is asking for me to Sign In using my Yahoo account. I expect a Scam since the Pop Up will reappear when closed. Any suggestions to get rid of this Pop Up?

Hello again! I asked this question a few weeks ago--and low and behold, the next day, my sent mails were being copied to my "sent" folder. But several never appeared. Now this is happening again--sent mails are not being copied to the "Sent" folder although I have that checked in setting--and it's very annoying! I see a small arrow to the left of a message I answered, but it's very important for me to have a record of all my correspondence. And without the copy I feel unsure that it was actually sent? Why is this happening? What should I do to get my sent emails copied to my "sent" folder ?? Thanks. Best, Nancy

I get this strange message when I try to send an email that says ongoing server - smtp. authentication method in account settings, outgoing server SMPT.

I have Outlook in two other computers and Outlook works fine? Thank you, Jim

Is Thunderbird going to hand out email addresses as a client instead of being a browser? I would really love it if Thunderbird did this so I can get rid of my....antiquated MSN account. Microsoft has become rather full of their self, and I would prefer to be able to sever my last tie to them.

Good morning- my name is Paul B. I use Thunderbird for my email box sender and receiver. For the last few days I am not getting my encrypted Mailfence messages on Thunderbird but they are coming through on my cell phone. I have a backup non-encrypted email on Thunderbird and it is working find sending and receiving. I checked Thunderbird and it said I needed to verify/update my Open PGP Key which I did. It offered the option of setting up a new Open PGP Key or verify the old one. I verified the old one and got a Thunderbird response that this was verified with them yesterday but I still am not getting Mailfence emails on Thunderbird.I sent a message from my wife's computer to my Mailfence account and received it on my cell phone but not on my laptop/Thunderbird site this morning. Any suggestions? Thank you - Paul B.