Thunderbird Community Forum

When I open Thunderbird, I get the message:

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

I cannot get any mail from the server.

Hi My PC recently died and I am now trying to setup a new one. Firefox is fine but Thunderbird won't accept my password. I also had a Mozilla support login which I am using to send this message.

I have been using your programs for many years ans wish to continue. How can I get my correct TB password?

Many thanks Geoff Bell

I updated from TB 115 to TB 128. My list of folders in the Folder pane is now "longer" and has a scroll bar. It used to all fit. It looks like the spacing between folder entries has increased. Is there any way to decrease it? Nothing obvious in settings. Can it be changed in about:config or a userChrome.css file? I had to do something similar with Firefox's Bookmarks list.

Diappointed with the color accenting in Windows. I only seem to be able to see a customized reply arrow, and a small dot in the 'From' line. In the screenshots on your introductory page the background of the card is accented and bordered. Is this only for Linux, or will it work in Windows 11 also? If so, where can this be set?

I actually prefer the line view rather than the cards in the Inbox pane, and would also like the color accent to be applied to the current selection highlight/background. Here for example (see screenshot) I would like the purple color (you can see it in the reply arrow) to be applied also to the background highlight of the middle email, where it is currently dark grey.

Many thanks in advance

Ever since the Airport computers got their Blue Screen of Death, I have been getting continuous Pop Up from https://tsdtocl.com/. It is only occurring on my Yahoo.com email account currently. This Pop Up has stopped downloads from my Yahoo emails showing "pop.mail.yahoo.com" could not connect. I see no email associated with the Pop Up in Thunderbird. The Pop Up is asking for me to Sign In using my Yahoo account. I expect a Scam since the Pop Up will reappear when closed. Any suggestions to get rid of this Pop Up?

Hello again! I asked this question a few weeks ago--and low and behold, the next day, my sent mails were being copied to my "sent" folder. But several never appeared. Now this is happening again--sent mails are not being copied to the "Sent" folder although I have that checked in setting--and it's very annoying! I see a small arrow to the left of a message I answered, but it's very important for me to have a record of all my correspondence. And without the copy I feel unsure that it was actually sent? Why is this happening? What should I do to get my sent emails copied to my "sent" folder ?? Thanks. Best, Nancy

Is Thunderbird going to hand out email addresses as a client instead of being a browser? I would really love it if Thunderbird did this so I can get rid of my....antiquated MSN account. Microsoft has become rather full of their self, and I would prefer to be able to sever my last tie to them.

Good morning- my name is Paul B. I use Thunderbird for my email box sender and receiver. For the last few days I am not getting my encrypted Mailfence messages on Thunderbird but they are coming through on my cell phone. I have a backup non-encrypted email on Thunderbird and it is working find sending and receiving. I checked Thunderbird and it said I needed to verify/update my Open PGP Key which I did. It offered the option of setting up a new Open PGP Key or verify the old one. I verified the old one and got a Thunderbird response that this was verified with them yesterday but I still am not getting Mailfence emails on Thunderbird.I sent a message from my wife's computer to my Mailfence account and received it on my cell phone but not on my laptop/Thunderbird site this morning. Any suggestions? Thank you - Paul B.

July 2024 - Thunderbird is demanding that I change my Hotmail password, after long trouble -free operation. It will not login. Why? (I have not changed the PW yet, hoping for a solution that will avoid the necessity.) I fear that it may be due to some fault in OAuth. Can anyone please provide any help to overcome this problem? Tom.

On start-up the message thread density is always compact. How do I save "default" setting. Also, how do I stop the privacy policy window always appearing on start-up?

No longer receiving nor able to send emails from my Comcast address. Password no longer recognized. Tried accessing emails through my Xfinity account but it won’t recognize my four digit code and DOB to sign in. Can someone please help?

Hi,

I installed thunderbird in a new computer via flatpak. The computer is running PopOS 22.04 and the current Thunderbird version is 128.0esr.

I don't know if this happened after the last update from 127 to 128 or was like this before, but on the compose window all the menus and buttons on the top row are completeley invisible, white on white (if I hover over them, then they are slightly visible). See the first 2 images.

The main window is OK and everything is readable (see 3rd image).

I don't know how to change these colors.

Any help will be appreciated.

To Whom It May Concern: I have Thunderbird installed on a Laptop with Win 10 OS. Some Email I've received and I've read, a few days later don't appear in the Thunderbird Inbox. I can go to my Email Providers Web Mail and the Email are there, accordingly, they have not been deleted.

I also have Thunderbird installed on a PC with Win XP Pro as the OS and the Email that can't be seen on the Win 10 Laptop are there on the Win XP Pro Computer. Can you tell me why the Email is not found on in Thunderbird installed on the Win 10 Laptop?

Kind regards, William Angel

following a tech problem on my broadband providers server which occurred several weeks ago I am now being prompted by Thunderbird to provide a password. I used the password which I used to setup the Thunderbird account originally. I have not had any problems logging into the system since, but today Thunderbird prompted me for the password, which I inserted but is now not recognised. Can anyone help please.

Mike

I work at the company, where we have several inboxes on Thunderbird. I can not send any e-mails, the error: Message sending failed. An error occurred while sending the message. Mail server response: tetiana@sleepinginkrakow.com: Sender addres rejected: not owned by user office@sleepinginkrakow.com tid:[21114]. Please verify the correctness of the email address in the account configuration and try again.

the number of mails by the inbox and by the sent items, both on the left, does not match the number of mails to the right of these two items. in the trash, both numbers are correct. for example, i see number 10 on the left and 7 mails on the right. how can i fix this? or how can i remove these numbers on the left? i am using the latest version of supernova.

After upgrade Thunderbird to Nebula Almost all themes have the problem or the error that they change the design when I click on compose new mail, for example. And this design is unfortunately almost illegible. What can I do?

//all of my email from 07/17/24 axe stuck on a deleted email when I try to open new emails, This isn't he first time that this has happened I've checked all of my settings and as far as I can tell everything looks ok However, I'm not a computer wiz so I don't know what the heck is the problem? And like I have said this isn't the first time that this has happened I didn't change settings on my computer and neither nor on Thunderbird???