Thunderbird Support Forum

I have two problems tha occur when using the Unified Folder tree view.

1) The view of Local Folders that appears in the Unified Folders view (which I use and require) has lost all subofolders except for Outbox. In particular, it does not show Sent Copies which is folder I rely on.

However, Sent copies and several other subfolders for Local Folders are visible in the All Folders View. As a workaround, I am currently set the tree view to show both Unnified Folders and All Folders to have access to Sent Copies in local Folders...but this is a pain because it means I have to scroll far, far, down in an excessively long folder tree to find Local Folders/Sent copies.

So the solution I'm seeking to number 1: Restore Sent Copies, and other normal subfolders, to the view of Local Folders that appears in the tree when the view is set to Unified Folders. (Closing TB, Deleting the Smart Folders from the Mail folder and re-starting TB does not solve or have any effect on this problem. See my conjecture at end below).

Second problem is: I'm seeing a big handful of duplicate emails showing up in the Unified Folder Sent folder. I've cleared up most of this problem by deleting Smart Folders from the Mail Folder in the profile...but this repair fixes most, but still permits a handful of duplicates to remain, especially in the Sent folder. I have been running TB happily for maybe 10 years. Current setup is Windows 10 on a Lenovo desktop....my two mail accounts are Hotmail and Gmail.

I'd be very grateful for assistance with these problems.

My conjecture about these problems: They arose in past month while there were a lot of starts and stops and edits of settings for TB in past couple months in order to keep TB connecting to Hotmail. That finally got solved a week or so gao... but my conjecture is that some program crashes thar arose while editing TB sedttings may have contributed --at least to the missing subfolders n the main or Unified view of Local Folders.

I recently patched to Thunderbird 115.12.2, and discovered that threading has been turned on everywhere. Reading through the forum, I disabled threading by default in the config editor via mailnews.default_view_flags, and manually went through every folder setting "View" -> "Threads" -> "Ignore threads".

However, it appears that disabling threading is only honored for the inbox. Setting "ignore threading" on any other folder is ignored, and Thunderbird continues to thread.

For example here is the "Sent Mail" folder with "ignore threads" set (see screenshot) and it still displays with threading. Apparently, "ignore threading" only works with the inbox. I would like threading disabled on all folders, not just the inbox. If there was a switch to disable threading universally, that would be easiest for everyone who dislikes threading.

Thanks in advance. John N. jnyhuis@gmail.com

I would like messages I identify as junk, or messages automatically identified as junk, go to the spam or junk folder. All junk messages remain the main inbox.

On the other hand, in my "spam" folder are many emails that have gotten sent there automatically, but none of them are identify as spam (by the fire symbol being lit up).

In settings, I have "junk settings, box check on new junk messages to:, other, spam.

I also tried box check on new junk messages to:, Junk folder on:

Hello, i try to customise the thunderbird mail colors, but can't find any settings to that. I want to change the colors for "marked as -> unread" messages and the color for new received messages. Can anyone tell me how to adjust this? I tried to add the "userChrome.css" file in the self created folder "chrome" in my profile directory, but nothing changed. Can someone help me? I use Ubuntu 22.04.4 LTS version and the thunderbird version 115.6.0.

I have a <something> that creates a daily sunrise and sunset entry time in my diary. It isn't an addon as far as I can see. It's not a prewritten list, but seems to create its entries dynamically when I first look ahead to a date- filling all the days with the correct sunrise and sunset times. The normal reoccurring event options don't appear when I delete one. i.e. doesn't offer me the option to delete all the events. I have no idea what I did to set this up ( it must have seemed a good idea at a time). I can not see any subscription that would account for it. I've checked all my accounts on my devices. Thunderbird/Betterbird on my main PCs and Outlook.com on my iPhone just in case I brought it in to TB that way ( which seems unlikely). Nothing. Clearly something is working away generating new sunrise and sunset times to display in TB. But I can't find any way to kill it off. I must have found a sunrise/sunset app that does this, but I have no idea how or where. Any suggestions. Either where it might be hiding in TB or where I can track it down and look for instructions.

Edit: Is there any kind of logfile that tracks such events being created?

Hello: t-bird 115.12.2 esr dev build. W11p laptop. Drag & drop (also paste) for putting a file inline for a msg do not function "any more," this has functionned in earlier versions. I can only attach the file. I have changed config ed settings mail.inline_attachments & mail.inline_attachments.text to true & restarted t-bird, to no effect (no inline). This is for a simple .rtf of 340 bytes (yes, very small). Please advise. Thank you.

I have set toolkit.legacyUserProfileCustomizations.stylesheets to TRUE in both Thunderbird and Betterbird.

I have created the file C:\Users\MYNAME\AppData\Roaming\Thunderbird\Profiles\r2v9k1zw.default\chrome\userChrome.css

I have successfully entered css into that file that work as expected in Thunderbird v115.12 and has for the past several versions. But I have NOT been able to do anything in that file that works with BetterBird. In fact, using the inspector, I don't see userChrome.css even being loaded! I have also tried starting the file with '@namespace html url(“http://www.w3.org/1999/xhtml”)' but that makes no difference either.

How do I get BetterBird to recognize the userChrome.css file?

My many message filters were lost in updating to 115, and it has taken much time to reconstruct the new layout to be usable. If this was AI generated, it is a poor outcome.

On my old small laptop I wanted to increase interface font size. Erroneously thought that in layout.css.devPixelsPerPx I could insert the desired font size. I have inserted 12, now Thunderbird is unusable, some giant menu words appear but I cannot move anywhere. Can I I edit a configuration file manually to reset to a readable size? Which?

As described in [question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process).

I am opening this question as this problem still persists over a year and many versions later.

Thunderbird V. 115.11.1-1 on 6.9.3-arch1-1 with Sway WM

Refer to two images below.

Just loaded Thunderbird on a new laptop. It displays a list of messages with no headings, each message listing in two lines and acres of wasted space in the middle. See Image 1 (6300040).

How do I get back to a list of one-line entries with headings at the top of each of the columns (which lets me change the sorting direction)? It works so much better for me. See Image 2 (6300039).

Thanks in advance for your help.

Long-term fan

Latest Thunderbird update has placed the From and Subject fields on two separate lines in the classic view. Other views I have tried do not put these two fields on the same line which is what I have had for decades. I have essentially lost half the space I had to view contents of my email inbox and folders. How can I modify my view back to the way it was before with From and Subject on one line giving me a more compact view of things?

This there a "Global" Message Filter Rule where you can change an Apply Filter When: to ALL your Message Filters?

Example: I'd like to add "Periodically, every 10 minutes" to ALL my current Message Filters. Currently, it looks like I have to Edit each and every one of them?

Thank you in advance.

recently I learned how to point all accounts "archive" and "junk" and "Sent" to "local folders". But, Thunderbird continues to isolate archived messages into a separate subfolder within each of my several email account(s) - I work with a unified inbox and prefer unified "Junk" and unified "Archive" and unified "Sent"... How do I do teach Thunderbird to start using the intended folder structure ?

Using TBird 115.10.1 64-bit on Windows 11. For ease of reading text in mail I am composing, I would like to select a large font size. In Settings | Fonts I chose Arial 18; but for some reason I get a small monospaced font whenever I start a new message. I can enlarge it with Ctrl-Plus, but it reverts to its old ways for the next new message. How can I make the change stick?

See the previous, now archive post about it.

If this option makes emails sent from Thunderbird to any other email client have arbitrary line breaks where the line changes in the view of the composer. Please explain to me like I am 5, why is this ON by default? I just spent hours wording and formatting a work email vital for my career just to find out it will most likely look like a poem to the person that reeds it. This mailnews.wraplength "feature" looks a lot like is there to signal to other non-Thunderbird users to use Thunderbird. I really really hope there is a good explanation for why `mailnews.wraplength` exists and is on by default.

Hello,

I am new to Thunderbird and need help with configuring the 'Copies & Folders' tab in Thunderbird 115.12.2 (32 bit) running on Windows 10.

Background: I have just set up a pop3 account to download and locally store all incoming messages to my inbox and also to keep a copy of those messages on the server.

I want to store all sent messages for that pop3 account locally too, in a 'sent' folder.

Questions: 1. If I have more than one pop3 account set up like this, do I: (a) set up a separate 'sent' folder for each of those accounts; or (b) set up one 'sent' folder containing sent messages for all pop3 accounts, or (c) is it personal choice?

2. How do I set up: (a) a separate 'sent' folder for every pop3 account? (b) a single 'sent' folder for all pop3 accounts?

3. Can I keep a copy of all sent messages on the folder in addition to storing the locally; and if so how do I configure this?

4. How do I set up the Drafts & Templates section for the above scenario? My preference here would be to have one drafts folder for all pop3 accounts. I don't use templates.

5. If I uncheck the 'keep message archives in' check box, will that turn off automatic archiving and keep all incoming pop3 messages in the inbox?

6. Is there an up to date manual for Thunderbird? I can't find one.

Many thanks for your help with this.

Like all of us, I get bombarded with spam emails. So I set up filters to separate the "definitely spam" from "possibly spam". I've been doing this for many years now. But recently, maybe for the past few months, I'm finding that these blacklist filters aren't working anymore. The filtering failure seems to be getting worse as time goes on. And, yes, I do a match on "any", but that still doesn't work. As I said above, my filtering rules used to work just fine, but possibly a new Thunderbird update several months ago broke filtering?

Also, is there a way for filtering on the message content URL? I find that sometimes that's the only way to distinguish spam.

I would like to delete a mail without opening the mail or without a right-click.

Please refer the images to understand what I am saying.

The attached pic is from Windows default Mail app. I was talking about the red delete icon. Is it available in thunderbird too?

Thank you.

Trying to all threads to come up when I click on a new email as a default. Already did this:- settings>general - scroll down to config editor - enter mailnews.default_view_flags and change value to 0. Does not work!