Firefox Community Forum

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, which should be synced.

I searched for the same problem, but all I could find was searching for profile files in C:\Windows.old

The issue is I do not have Windows.old folder or anything like that.

Is there any way to recover at least my passwords?

Thanks in advance for help.

Starting yesterday, 10 Aug, I can't sign into Kaiser Permanente. Never had this problem before. Message is:

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

This is the second important site with sign in problems. Can you cut whatever you are dong out so I can visit kp.org, and bank of america? I can sign in fine on all the other browsers just fine. Includes Brave, Chrome and Edge.

I looked this problem up, and the nonsense given to fix this problem is impossible to follow as it must be old. What shall I do, just avoid using this browser? This has been my base browser for years. Perhaps it is time to make a change.

Hi, so I've "Show an image preview when you hover on a tab" setting under Tabs section "Off". Preview is not showing but instead there is am empty box like on attached image. I couldn't find any other option to turn that off also.

I'm using latest firefox nightly release.

This is an ongoing conversation.

This is the message I get from Rakuten: "Your ad blocker is working too hard! To earn Cash Back at Samsung, disable your ad blocker and refresh this page." I want Rakuten to send me to the Samsung site as I am interested in buying something there.

I am in a dialogue with someone on this Mozilla site, and trying to explain my problem. I don't know if the problem is that Rakuten is being blocked from sending me to the Samsung site or Samsung is being blocked. (Rakuten is a site that has arrangements with many companies who give discounts to customers.)

even though i have run several virus scans several times, mozilla firefox popup claims:

system is infected activate you antivirus to delete virus via bmok.check-ti-ver-108-a.com

can't turn off popup. then another popup claims norton payment denied.

advise please. thanks Debby

IM ON WINDOWS 10 AND EVERYTIME I TRY TO MAKE FIREFOX MY BROWSERSOMEONE IS BLOCKING IT AND SENDING IT TO MICROSOFT EDGEWANTING ME TO MAKE MICROSOFT EDGE MY BROWSER AND I DONT WANT EDGE I WANT FIREFOX. I HAD FIREFOX AS MY BROWSER YESTERDAY BUT SOMEONE TOOK IT OFF SOMEWAY. ijust tried it again and edge wont let it happen.i do kn how to switch browsers and something crazyis going on here.

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DNS. It didn't help. A list of sites I'm having trouble with: https://www.deepl.com/ https://enka.network/ https://7tv.app/ https://hsr.hakush.in/ and some other sites that I can't remember right now. In Chrome he working. Sites like youtube twitch and other poplar working too, idk why firefox have problem, maybe its new update?

Hi,

I went to my local streaming platform Videoland (It's like netflix, a paid platform to watch series) And it's telling me the video can't play because my browser version is too old and I need to update it.

Of course, I checked and, well... my firefox is up to date. What could be the problem?

Thanks!

When I check "Check spelling as you type" and choose size of fonts and then close my browser it doesn't remember the settings chosen, IE, when I open it again, go to settings the "check spelling as you type" isn't checked and the size of the fonts shows earlier setting

Please look into fixing this problem. What is the purpose of the web search bar in the middle of the screen if it cannot be used? There is a setting that allows it to be there but nothing that can make it a default search bar. The address/search bar up top is always the default no matter what I've tried. It's nerve wracking to see something there you can't use. If there is something I can do to fix this please let me know.

I am trying to submit a new Add-on, Firefox requires to add 2 factor authentication, and when I am trying to do that and enter code it tells me that is wrong even I am sure it is right. I tried many times with many auth app on my phone Hope to solve that to submit my Add-on

I did a refresh in order to get Firefox 129 to speed up and lost a short cut or icon that would display my favorites in a column on left side of page and stay open until I closed them. This was extremely helpful if you have a list of sites you visit every day. The icon for this was an open book.

http://164.100.251.16/DigitalSevaConnect Unable to connect

Firefox can’t establish a connection to the server at 164.100.251.16.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

I used to be able to save bookmarks by selecting in a dropdown menu where I would like to to save the bookmark. I no longer see a dropdown menu when I go to save a page. It automatically saves the last folder used for bookmarks. It is a little confusing because I have to go search for the bookmark and move it into another folder. I don't know if this is due to an update or if I somehow changed the settings but really want to be able to select which folder I am saving my bookmarks to. Can I change this in the settings?

I am being inundated with alerts saying firefox has been compromised & viruses have been detected. They want me to click on various links which I won't do of course. I am about ready to uninstall Firefox altogether. Hate to do since I will lose everything. Please help!

For at least a couple months, I've been having an issue with the address line in Firefox. Before I put my cursor in that box so I can type, it looks like this:

Screenshot 1 https://www.dropbox.com/scl/fi/l61ttaegw01nppovr80d3/2024-08-07-11_22_35-Window.jpg?rlkey=yvfxvqix7trwa9o1n7q266nos&st=bpyur1up&dl=0

But when I start typing, in this case I typed an S, I get this:

Screenshot 2 https://www.dropbox.com/scl/fi/g1gizrlzadcwr9vc2sgly/2024-08-07-11_24_44-Window.jpg?rlkey=4a6tshzqjvp7yv8md3lvrqyt1&st=b7zxrccx&dl=0

instead of what I'm typing with maybe a history - of urls, not url names.

IE: I start typing sure and in the past, it would see a possible choice of suresupport.com. Now, I see anything with sure in it, with no url, just words.

I've looked at the info in https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox#w_changing-your-address-bar-settings but even choosing different configurations and even with none selected, I still have the same problem. I can't see what I'm typing because the words are in the way as in my second screenshot.

As of this writing, I've now have no checkmarks in "Search Suggestions" and none in Address Bar — Firefox Suggest. How do I get it to only show possible URLs and not words. I almost never use the address bar to do searches, I use Google.

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Data…” button, checked both “Cookies and Site Data,” and “Cached Web Content,” and clicked “Clear”, and consistently gotten BOTH “Cookies and Site Data,” and “Cached Web Content” down to “0” zero. Recently, I have been unable to “Cached Web Content” to go below “150 KB of disk space.”

         I have NOTHING listed in “Manage Cookies and Site Data” or “Exceptions -- Cookies and Site Data.”
         I have tried reinstalling, but the problem has persisted.
         On the assumption that this is malware problem, I have continued to use Mozzella VPN, but stopped using the program for browsing, etc.  Should I stop using it altogether until the problem is fixed?
         Can you tell me how to get rid of the last “150 KB” of “Cached Web Content”?