Firefox Community Forum

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works.

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something [edited] do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Hello,

I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the cache & cookies. Still nothing. Until recently this was not a problem. Now I have to resort to using a different browser to watch these videos. It's only when I use FF that I have this problem.

Please help!

Thanks, Andre'a

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's post 9 months ago. However, none of those things worked. There is no "Tools" option in the menu and I unchecked and blocked every item on the "Page Info" tab under the "Permissions" header. Zero result.

The Accuweather feed shows up in the upper left corner of the computer screen and does not have a "dismiss" option. I did notice that it has some entries in about:config. Is the solution to be found there?

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no reason I can discern, it now saves any non-English screenshots with something like this "Screenshot 2024-06-23 a[...].png" instead of "Screenshot 2024-06-22 at 08-02-28 Politics Policy Polit[...].png" (usual for English text and what I used to get with all languages).

Which means I have to manually rename screenshots. Does anyone know how I can fix this because I am working on a project with lots of screenshots for topics from different languages?

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what's causing this issue. It doesn't effect any other program on my computer/outside the firefox window, so I assume its a firefox issue. I've uninstalled/reinstalled the program with the refresh to hopefully fix the issue but it didn't work.

Hi,

Firefox starts when computer starts.

I read this https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

worked in the past, now doesn' t work; if I repet operation I find that variable at false value, and firefox autostarts...

If you have solutions, or I do something wrong, tell me...

Thank you !

Is there a way to make backups of my session every 30 for example? The sessionstore-backups folder only saves the last session... I'd to have it saved often and not automatically deleted.

Since the latest firefox update, to clear history now, it has Clear site and download, saved form info, and searches all together now. There is no way to uncheck saved info and searches so that does not get cleared. Will there be a fix to this? There is no way to clear the history now without clearing the saved info and searches, which I do not want to do.

Firefox continually refuses to open, and I have worked all the suggested solutions once again. I used it for a few hours this morning, switched briefly to Chrome. Went to go back into Firefox, and it wouldn't open again. Did all the work arounds....uninstall, reinstall, even system reset to the previous day. Still won't open. I am so disappointed at having it behave so unpredictably. I sometimes sense it is related to updates....almost afraid to reboot my computer sometimes because it will not open afterwards. My recent install attempt appears among the public users, which is not the case as mine is a private PC. The Mozilla Program itself, however loaded to the 86 bit program files. Not at all sure to proceed at this point.... getting forced over to Edge it feels like....

I'd like to put the icon on my toolbar to access it when I need to, but I can't find any way to add it to the toolbar. All articles I found with the same kinds of questions are over a year old and for old versions of Firefox. I have Windows 10 Firefox version 128.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.