Firefox Community Forum

For weeks now I have been unable to sign into Microsoft.com to get support help through chat or receive a call back. These can only be achieved by signing in. The only Microsoft product that I can use is my Outlook mail app, which I have been able to sign into. But this is not connected with Mozilla Firefox. There is no other way that I know of to contact Microsoft. I've tried signing in on Microsoft Edge as well, I get an error message there as well. Since this problem started with trying to sign in on Mozilla Firefox, I assume this is where the issue was created. If I cannot sign into Microsoft.com, I am locked out of getting any help resolving this issue. There is no other way to reach Microsoft. The phone number they has no live person, only a robot which will answer questions only and then hang up.

Can someone here at Mozilla, please help me????

Here is the information that I sent to my anti-virus program ESET - the tech expert there said it was a Firefox issue... Can anyone help me??? It seems the pages were blacklisted in May - Thanks! Susan Links to the pages that were unavailable: hxxps://www.klm.de/trip/overview/trip-details/24243506-d2b5-4aaa-af8e-cf5d4f61fd0a

hxxps://login.klm.com/login/gql/gql-login/revoke-session?client_id=4pm9rktn3a689dy6593r29vr&authFlow=redirect&source=blueweb&brand=kl&redirect_uri=https%3A%2F%2Fwww.klm.de%2Fendpoint%2Fv1%2Foauth%2Flogout%3Fredirect%3Dhttps%253A%252F%252Fwww.klm.de%252Ftrip%252Ftravel-party%252Fadvance-passenger-information%252F24243506-d2b5-4aaa-af8e-cf5d4f61fd0a%252F3%252Ftravel-documents%253Flowloa%253Dtrue

Info von Tools/Gefilterte Webseiten: Zeit;URL;Status;Ereignis;Anwendung;Benutzer;IP-Adresse;Hash 22.05.2024 22:26:49;hxxp://x2.c.lencr.org;Gesperrt;Interne Blacklist;C:\Windows\System32\svchost.exe;NT-AUTORITÄT\Netzwerkdienst;23.39.185.73;E4E3F6BBAD17B41A42687B3D75ADE4A10B0870EC

Message on the screen: Fehler: Gesicherte Verbindung fehlgeschlagen Beim Verbinden mit login.klm.com trat ein Fehler auf. 1. Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte. 2. Kontaktieren Sie bitte den Inhaber der Website, um ihn über dieses Problem zu informieren. Weitere Informationen…

Hi, I have windows 10 desktop,,,, I use Microsoft Edge and Firefox but firefox is my default browser... I use Tagged and HI5 often.. My problem is ads on tagged and HI5 (Both are sister companies? I get ads but no way of blocking them I have just tried all kinds of adblockers on firefox just waste of time... But the worst thing is those ad's that tagged display all infected... I use Norton and Malwarebyts when I click on the ad's they both come on asking me to stay away all their ad's are infected... I have sent 5 emails to Tagged telling them what is going on but I had no reply at all negative or positive and they are infecting peoples computers or mobiles if they are not using Antivirus.... Ad's are always on when I use firefox but but when I use Microsoft Edge no ad's somehow but Microsoft Edge is much slower then Firefox,, when I click on to something it goes round and round and says Hang tight....What should I use on firefox to stop those Tagged ads..On tagged settings ads section has been unchecked but nothing stops them from popping up even the adblockers that I have...But only on firefox... Help help please to stop this unpleasant ads... Please find attached 3 screenshots of those ads...only 3 ads but much more we get ... God bless and thank you for your help on this matter... Charles

I am unable to Logon to website https://members.cartridgecollectors.org/pages/home.php?login=true" using Firefox but if I switch to Microsoft Edge I can Logon straight away, what is the problem? I get this screen,

 members.cartridgecollectors.org

Verifying you are human. This may take a few seconds. members.cartridgecollectors.org needs to review the security of your connection before proceeding.

and I am unable to connect. If I switch to MS Edge it connects immediately

Hi!

I have several problems with firefox lately. I loved it and I have it for years. It kept all my passwords, more than 100. A few days ago firefox totally crashed on my side, it did not want to start any site, while on the same computer other browsers stated them. After I realized this I deleted the firefox and uploaded again. Now it works almost for all site (but for example not for booking) but I lost almost all my passwords:( I have now just 23 but lost many many. How can I get them back?

Many thanks: Emese

I reorganized my bookmarks that accumulated haphazardly over many years -- it mainly had to do with getting new computers and reinstalling browsers that automatically imported by bookmarks.

Anyway, I want to make a fresh start so that involved several days work, and I got it done on Edge then imported them successfully into Chrome, Opera, and Duckduckgo.

However, I have run into problems with Firefox.

First, I had more problems deleting the bookmarks, which I thought I'd do, but finally found a tutorial that helped me do that. But couldn't import the bookmarks. So, I thought I'd reinstall. Did that twice but both times it automatically populated the old bookmarks. Then I watched a tutorial that showed me how to change settings so I could view hidden files. This time I was able to import the bookmarks but they aren't showing up. Where are they because I received a message that they were imported.

When trying to download a Firefox update or a PDF file, instead of displaying a popup for specifying a download location only a small menu appears and the screen locks up. If I'm lucky I can unlock Firefox using the ESC key; otherwise I have to do a Force Quit. I've included screenshots showing what I'm seeing along with what I should see.

I recently learned Windows 10 support is going to stop in October 2025. I converted my Windows 10 to Windows 11 a little too early. The options I had was to 'keep everything I have' or manually select what I wanted to keep. Obviously I wanted to keep everything that I have so I selected to keep everything I have.

Windows 11 did a number on my computer. I think it fried my dual band bluetooth usb adapter, deleted saved email messages that included important passwords, and deleted all of my bookmarks that I had when I was using Windows 10 in one swoop.

For the past three days I've been trying to get what I had in Windows 10 back to Windows 11. I was able to replace some things but I seem to can't replace my old bookmarks. It has my job's link on there. I can't access my job through their horrible app but I can access my job online and no longer can do that. Even my history for the past month is gone. I thought I could access both my job points from there but it seems like the day I converted to Windows 11 deleted crucial things. Everything else is there.

Is there a way that I could retrieve my old bookmarks? I did the restore option but it only have 2 days which is the day I converted my computer but as I said, some things magically disappeared and I need those items back.