![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Sync setup - Says cookies are disabled when they are not
Hello,
I was about to switch to new Firefox from Chrome, but I am unable to create an account or login to Firefox sync due to error that says that "Cookies and local storage are required"
I am pretty computer-savvy and enabling cookies is very simple for me, however, no matter what I do (set cookies enabled, third party cookies enabled, third party cookies kept until they expire, add site to whitelist, etc. Even tried running Firefox as an administrator) the message still appears:
Cookies and local storage are required
Cookies are still disabled
So this must be some kind of a bug on your side.
unknownG moo ko soppali ci
Saafara biñ tànn
Solved the problem by fully uninstalling Firefox and doing a fresh install with all settings reset to default. I guess the problem was somewhere in the upgrade process. All good now.
Jàng tontu lii ci fi mu bokk 👍 0All Replies (5)
I also tried clearing cookies, cache and all data. Didn't help.
Here's the screens
FredMcD said
https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them
Which part of my post(s) you didn't understand? Tried all of that, it's not rocket science. I even posted screenshots.
I have done what could be done on my side (Google search), found the link you posted and a few others, tried it all and it didn't help. Here's another screen.
unknownG moo ko soppali ci
Saafara yiñ Tànn
Solved the problem by fully uninstalling Firefox and doing a fresh install with all settings reset to default. I guess the problem was somewhere in the upgrade process. All good now.
That was very good work. Well done.