Thunderbird Community Forum

Hello, I have two Hotmail accounts on Thunderbird, one @hotmail.com and one @hotmail.es (if that makes any difference). Both working fine since switching from Windows to Linux a week ago. As of this morning, the hotmail.com address can't send emails (it can receive them no problem). The hotmail.es email can send and receive no problem, although it has the same settings.

When I try to send an email I get the error: "login to server smtp-mail.outlook.com with username ...,@hotmail.com failed. " If I click on 'enter new password', it just tries to send the email again without asking for a password, although I don't think that's the issue because I can login via the outlook.com website using that same password.

When I click cancel, I get the error: "Sending of the message failed. Unable to authenticate to outgoing server (SMTP). Please check the password and verify the authentication method in account settings/outgoing server/(SMTP)".

I've checked both POP settings and outgoing server settings and they are the same for both accounts, apart from the email address obviously (pic below). I got these settings from the Microsoft page: https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040

Microsoft support said it's a Thunderbird problem. I've tried disabling my firewall and VPN. Would appreciate any other ideas (in absolute beginner terms if possible). Many thanks for reading.

Thunderbird 128.0.1esr (64-bit), Linux Mint 22 Cinnamon 64-bit, Gufw Firewall 24.04.0, VPN Surfshark 3.0.3, Hotmail.com, ISP = Three 5G

I seem to have lost the search bar that allowed me to find certain emails in specific folders. I am now left with the one that searches all my email folders. Why? How do I get it back?

When I start Thunderbird I get the error message: "Login to server imap-mail.outlook.com with username mousehold@hotmail.co.uk failed." I have searched the internet and found this Mozilla support page, which seems to describe my problem: https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

However, I am unable to complete the solution offered, as Thunderbird (version 128.1.0esr (32-bit)) does not have the 'OAuth2' as an Authentication option for the Outgoing Server (SMTP) settings, as described on the support page...?

Hi,

I installed thunderbird in a new computer via flatpak. The computer is running PopOS 22.04 and the current Thunderbird version is 128.0esr.

I don't know if this happened after the last update from 127 to 128 or was like this before, but on the compose window all the menus and buttons on the top row are completeley invisible, white on white (if I hover over them, then they are slightly visible). See the first 2 images.

The main window is OK and everything is readable (see 3rd image).

I don't know how to change these colors.

Any help will be appreciated.

I am running Thunderbird Version 128.1.0 esr and I have noticed that one of my accounts in the Account Settings window has a star against it (see attached screenshot).

Can someone tell me what this star means as the account works perfectly as do all the others, nothing has been changed in the account settings and I have never seen a star like this in the Account Settings before.

Thanks.

Good day. i have the 115.13.0 (64-bit) version of Thunderbird installed on a Windows 10 computer. It keeps crashing whenever i try to save an attachment from an email or include an attachment to an email. Basically, whenever the dialog box opens to save an attachment or select a file to attach, Thunderbird crashes.

i had a similar issue with Firefox. That problem went away when i uninstalled and reinstalled Microsoft Visual C++ Redistributable (both 32-bit and 64-bit versions). However the problem with Thunderbird persists.

Here are the last six Crash Reports IDs: bp-53c587b1-27a7-4db5-8e2b-225040240806 8/6/2024, 2:00 PM bp-903b1358-8fd4-43fe-af2c-088d20240806 8/6/2024, 1:52 PM bp-392b62dd-6b13-4df0-b0e5-2b6dc0240803 8/2/2024, 6:32 PM bp-1ab3a2d4-4335-40a7-a2f4-e54a80240726 7/26/2024, 11:55 AM bp-f5a69dc1-ca42-4bd3-b8a4-4e2820240715 7/14/2024, 7:24 PM bp-2c81780c-352e-4c95-820f-e73080240713 7/12/2024, 6:29 PM

Please advise

Thanks, franc

I just did the newest update on Thunderbird. After I did so my selected message highlight color changed to lime green. I looked all through my setting etc. and I can't figure out how to change it. How do I change my selected message highlight color?

Thanks for the help!

Since the most recent upgrade automatically pushed to my Ubuntu-like release of Linux, the menu bar of message composition is effectively invisible. If I hover over the bar I can faintly see the selections as white-on-pale-grey. I have not found where in settings to revert whatever was changed. It makes it hard to Send my messages!

After years of using Thunderbird, today I received the attached error message. I am sending an email to another address within our company? eg, @doulton.ca

dave@doulton.ca sending to H2O@doulton.ca

Any help would be appreciated.

Dave

Since updated to version 128, Thunderbird is displaying email addresses in the form 'user name <user.name@domain>' where previously it only showed 'user name'. How can I revert to the previous behaviour? Thanks, Lucia

I often face the problem that, while dragging/rearranging folders, I accidentally move a folder into another one. There is no confirm dialog, but the filter warning dialog opens and notifies me that filters are being updated.

Is there a way to abort the moving process at this stage? There is no cancel/abort button in the filter notification.

duplicate of /questions/1456770 thread since it has a reply

Please don't advise me to go to Tools - Options - Composition - General. When I go to Tools, I see none of those choices. Thank you!!!

I need to replace the 64-bit Thunderbird with a 32-bit version to sync with a 32-bit application. I have not been able to find a download site which does not require also downloading unknown add-ons. Is there one, or do I just trust my luck?

OK, this is really complicated, and involves trying to rescue an old Eudora account to Thunderbird. If anyone wants the whole gory story, please ask and I'll tell all. ( I used Eudora Mailbox Cleaner and Eudora Rescue.) But the simple question is: is it possible to import a Thunderbird profile created on a Mac into a Thunderbird program on a PC? Thanks for any help.

Hello,

I need to transfer all e-mail accounts of a domain to a new E-mail host. My idea is to configure a thunderbird client in a server with all domain e-mail accounts in order to back up then. When I switch the domain to the new E-mail host, the idea is to use this backup to populate the new accounts on this host.

In order to test my idea, I did the follow steps:

1) Create a new e-mail account 2) Configured Thunderbird with this account (IMAP) and populate it with some messages and folders. 3) Did the Backup of thunderbird account profile. 4) Closed the Thunderbird 5) I’ve deleted the account a created it again with the same credentials, in order to simulate the account on a new host. 6) Then I Opened Thunderbird and, after synchronize the account, restore the profile.

The problem: As the message sync is done from the host to the client (Thunderbird), All messages restored are deleted. This because the new account have no messages in the host.

Question: Is there a way to use thunderbird to restore all messages of the profile to a new account?

I will need to do this for the almost 90 e-mails accounts of the domain. Anyone know a (free) tool that can do this?

Best Regards,

Marcelo

When using TB today I got messages that there wasn't enough disk space. So I compacted all folders (I may have tried a repair too, I can't remember now). Next thing I find my inbox is empty, all messages gone. In Local Folders the Inbox file is 0 bytes and Inbox.msf is 2kB.

I have a backup of the entire disk but what files should I pull over from the backup to restore my inbox? I tried bringing those 2 files, an Inbox file of 1.9MB and Inbox.msf of 5kB but when I start TB again there are still no messages in inbox. A compact returns Inbox to 0 bytes.

Since trying this new messages have appeared in inbox so I've moved them to another folder.

Maybe I need to restore other files too but what? I don't want to restore the entire profile as I made changes and moved messages around before the errors popped up. So what files comprise Inbox. There are other Inbox files in various folders relating to my various mail accounts but the only ones dated today are in a folder called Mail\smart mailboxes - I tried restoring those too but still no luck.

Any ideas?

Thanks, Dave