Firefox Community Forum

When I open https://www.bluemountain.com/ the login is a popup. Firefox remembers my log in and when I click "Sign In" nothing happens. This worked fine up to the last Firefox update. Blue Mountain tells me it is some sort of security issue.

Hello,

 An update or two (maybe more?) ago, the plus sign with which we add shortcuts to the Firefox browser home page/new tab page disappeared, so now we can no longer add shortcuts on the home page/new tab page.  Please help.  I am running Firefox Version 129.0.2 (64-bit) on a Windows 11 Pro 64-bit if that makes any difference.  Thanks.

Is there a problem with downloading from streaming services? I noticed that Chrome had a similar problem to mine. Since about last Saturday, I cannot download MSNBC and other programing on YouTube TV -new shows (Live or Recorded) from YouTube TV. Sometimes there is an error - "there was an error licensing this video". Sometimes it is just a revolving circle that never completes. The programs appear fine on my son's cable. The "about" says that Firefox is up to date and Windows 10 did a cumulative update on 8/13 but streaming worked fine at least through 8/22.

I don't like the default homepage provided by Firefox, so I found an extension that can offer better tabs. But when I open Firefox, my homepage doesn't show the page provided by the extension. It's still Firefox's default homepage. Only when I open a new tab will the page provided by the extension appear. Also, the settings don't offer the option to replace Firefox's default homepage with the page provided by the extension. I need to replace the homepage from Firefox's default homepage to the tab provided by the extension.

sign in wants code. my google authenticator not giving correct code to sign in. only can sign in with google acct to post to ask a question.

so need to suggest use a text as I am confused with phone google authenticator. like to turn off this step. so can sync. reinstall ff and old bookmarks show up.

I want to be able to click and drag the URL from the address bar into Excel. (I can do this on other browsers with no issue.)

I want it to display, e.g.: https://support.mozilla.org/en-US/questions/new/desktop/form and not Get Support | Mozilla Support

I can right-click, copy, paste, but it's laborious when I'm used to click and drag! Can anyone help, please?

I have used firefox for quiet many years now, but recently after the update, it i sucking in a lot of resources, I am not sure what the problem is but the cpu engagement of all the 4 cores are getting to 50 percent and longer uses are making it go as high as 95 percent. So, I have already done the following,

• Previously I thought it to be snap issue, so I changed to deb but that also didn't changed much.
• Then I thought it to be some other issue and tried to fix few log issues of ubuntu which I think were unrelated to the problem.
• The system is running so hot that one can't put his hand on it for long.
• Ultimately I switched to fedora, and everything came to normal. The firefox then was of version 123 or 125(or 126, but it was 2-3 versions back, you may find it with what version fedora ships with but I remember it to be significantly lesser than 129).
• I use 3-4 windows at a time with 6-10 tabs open(but mostly pdfs). The firefox was working all fine with no temperature and resource issues, then I remembered to do update, and soon as firefox is upgraded to 129. It has started to cause the same issue, it is damaging the hardware, the hissing sound and temperature increase have come back.

The outcome is that I have came to know that there is some problem in either the upgrade process or the new version. THIS IS HIGHLY DISAPPOINTING. Please provided instructions on how to fix it, or should I open a issue in bugzilla, I can not understand what is the problem? please ask for an other information if required.

Hello

Last week I deleted my browsing history, I had don't so since 2023, sadly I just found out that I need to restore a number of those close pages, I found the same topic on the site however it's from 2020 :

1. Click "Start" > "Search" > "Tools" > "Folder Options." 2. Click "View" > select "Show hidden files and folders" > uncheck "Hide extensions for known file types" and "Hide protected operating system files". 3. Click search in "All Files and Folders" in the C Drive > type index.dat in search bar > click "Search". 4. Download and install index.dat file reader on your PC if you don't have one. 5. Open index.dat file within the reader > Click on the Firefox browsing history you want to restore > Click "Restore". Then you can open your Firefox browser to check all your restored history now.

I followed the above steps until nr 5, it does not show me any data on firefox

Hello! Thank you for taking the time to read my issue report and request for assistance.

My system MacBook Pro v 9,2 (late 2012) MAC OS 10.12.6 (Sierra) FF v 115.14.0esr (64-bit) DSL with 250m/bit connection

Until the day before yesterday the Youtube pages were running and performing normally. Since yesterday YT pages take several minutes to load.

I cleared the FF browser cache, deleted cookies, updated the browser, shutdown the computer, restarted the computer, but the hang problem persists.  I searched the internet for reports of server side issues at YT, but found nothing relevant.

I reported the issue in detail to YT, but have not heard back - I'm also not sure the help request to YT even made it out of my computer as the help request form did not provide the normal "Request Sent" confirmation.

Back on FF and attempting again to load YT pages: after about a minute FF reports that the YT page is slowing down the browser and requests that the page be "stopped". This is especially true of the "Watch Later" page which seems about ten times slower than the already VERY slow YT page loads in general. Eventually, the Watch Later page loads but is EXTREMELY lethargic, taking several minutes to load a selection. 

After a YT page loads and a choice is made the selected video presents at 360p.  Changing to 720p or 1080p only locks the playback.  The 360p playback hangs on a frame and audio runs on alone.  Clicking the playback stop button takes several seconds up to several minutes to process to stop the playback request.

Checking other browsers on my machine: Chrome and Opera load and run YT pages normally, including the Watch Later page, with fast loads and instant HD playback. I'm including a screen shot of the FF browser on the YT WL page after it has fully loaded. It took several minutes for the page to load as seen in the screen shot, but on selecting a video it hangs until FF generates a stop request as seen at the top of the browser window in the attached image.

There have been no changes to the computer or installations of new software of any kind except for updating FF which obviously did not in and of itself solve the issue. The issue presented the same before and after the FF version update.

Thank you in advance for any guidance or suggestions on solving the issue. Kind regards, A

My account was fine all night and now I get an “inactive account” message when attempting to login.

Emails hidden for privacy reasons

Chuck Steiner

Firefox 129.0 (64bit) - Windows 10 (with current updates)

Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search field (next to the shield & lock) the website for the search appears, eg https://www.google.com/search?client=firefox-b-d&q=how+secure+are+android+phones or https://www.google.com/search?client=firefox-b-d&q=nsw+service+parking+meter+app there is no other response and no activity in bottom left corner of the window.

Simply clearing history (history, cookies, cached files, but not site settings) fixes the problem and the search can then be repeated and new searches done until the next time, when it's a case of rinse & repeat. No other action is required, which would seem to suggest that the problem isn't elsewhere.

This problem affects both my wife's and my PC (same configs), and has for several weeks, sorry can't be more precise as to when it started.

Thanks, Mike

When Firefox is my chosen browser, I often follow a link in an email to a usual site, but get a message saying 'Network Protocol Error'. I've tried the instructions online; they don't work. If I copy the link address and paste it into a different browser, I have no problem at all... I'm at the point where I don't want to use Firefox! Can anyone help me please?