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Pop-up blocker settings, exceptions and troubleshooting
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This document explains all of the settings available in Mozilla Firefox for controlling pop-ups. What are Pop-ups? Pop-up windows, or pop-ups, are windows that appear automatically without
This document explains all of the settings available in Mozilla Firefox for controlling pop-ups.
مواد:
<!--
Contributors: David Tenser (original author) Steffen Wilberg
-->
This document explains all of the settings available in Mozilla Firefox for controlling pop-ups.
__TOC__
= What are Pop-ups? =
Pop-up windows, or pop-ups, are windows that appear automatically without your permission. They vary in size but usually don't cover the whole screen. Some pop-ups open on top of the current Firefox window, while others appear underneath Firefox (pop-unders).
Firefox allows you to control both pop-ups and popunders through the [[Options window - Content panel|Content panel]] in the {for win}Options{/for}{for mac,linux}Preferences{/for} window. Pop-up blocking is turned on by default, so you don't have to worry about enabling it to prevent pop-ups from appearing in Firefox.
When blocking a pop-up, Firefox displays an information bar, as well as an icon {for win}[[Image:Popup-blocked-en-win.png]]{/for}{for mac,linux}[[Image:Popup-blocked.png]]{/for} in the status bar.
{for win,linux}<br/> [[Image:86c0e1094489ddd5611008de57d0afed-1260046952-121-1.png]] <br/>{/for}{for mac}<br/> [[Image:popupblocker-blocked-en-mac.png]] <br/>{/for}
When you click either the {button {for win}Options{/for}{for mac,linux}Preferences{/for}} button in the information bar or the icon in the status bar, a menu is displayed with the following choices:
* {menu Allow/Block pop-ups for this site}
* {menu Edit [[#popup_blocker_preferences|Pop-up Blocker {for win}Options{/for}{for mac,linux}Preferences{/for}…]]}
* {menu Don't show this message when pop-ups are blocked}
* (show the blocked pop-up)
{note}'''Blocking pop-ups may interfere with some websites''': Some websites, including some banking sites, use pop-ups for important features. Blocking all pop-ups disables such features. To allow specific websites to use pop-ups, while blocking all others, you can add specific websites to the list of allowed sites.
'''Blocking pop-ups doesn't always work''': Although Firefox blocks most pop-ups, some websites may show pop-ups using uncovered methods, even when blocked.{/note}
= Pop-up Blocker {for win}Options{/for}{for mac,linux}Preferences{/for} =
To access the Pop-up Blocker settings:
# [[T:optionspreferences]]
# Select the {menu [[Options window - Content panel|Content panel]]}. {for win,linux}<br/> <br/> [[Image:86c0e1094489ddd5611008de57d0afed-1260046952-121-2.png]] <br/>{/for}
In the content panel:
* '''Block pop-up windows''': De-select this {for win}option{/for}{for mac,linux}preference{/for} to disable the pop-up blocker altogether.
* {button Exceptions}: This is a list of sites that you want to allow to display pop-ups. {for win,linux}<br/> <br/> [[Image:86c0e1094489ddd5611008de57d0afed-1260046952-121-3.png]] <br/>{/for}{for mac}<br/> <br/> [[Image:popupblocker-exceptions-en-mac.png]] <br/>{/for} The dialog has the following choices:
** '''Allow''': Click this to add a website to the exceptions list.
** '''Remove Site''': Click this to remove a website from the exceptions list.
** '''Remove All Sites''': Click this to remove all of the websites in the exceptions list.
'''Note''': Blocking pop-ups may not always work and may interfere with some websites. For more information about blocking pop-ups, see [[#what_are_popups|What are Pop-ups]].
= Pop-ups not being blocked =
== Is the pop-up coming from Firefox? ==
The pop-up may not actually be coming from Firefox. You can determine where the pop-up is coming from by the icons it has and the title at the top.
* A Firefox icon and "Mozilla Firefox" in the title: keep reading below.
* Everything else: you may have malware on your computer that causes the pop-ups. Scan your computer for viruses and spyware.
{for win,linux}
[[Image:86c0e1094489ddd5611008de57d0afed-1260046952-121-4.png|||||||||||||||]]
{/for}
== Is the pop-up blocker on and enabled for this site? ==
# [[T:optionspreferences]]
# Select the {menu Content} panel.
# Make sure the '''Block pop-up windows''' checkbox is checked.
# To the right of '''Block pop-up windows''', click the {button Exceptions...} button. A dialog will appear that shows all the sites that are allowed to show pop-ups.
# If the site that's opening pop-ups is in the list, select it and press {button Remove Site}.
# {for win,linux}Click {button Close}{/for}{for mac}Close the Allowed Sites - Pop-ups window{/for}.
# {for win,linux}Click {button OK}{/for}{for mac}Close the preferences window{/for}.
<!-- hide this section until we can make it only hide in inproduct mode. Reason: in-product articles should not be linking to non-inproduct articles.
== Check again, is the pop-up blocker on? ==
-->
<!-- as reported:
http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=2490&topics_offset=3&topics_sort_mode=lastPost_desc&forumId=1
-->
<!--
McAfee Privacy Service can disable Firefox's pop-up blocker to be able to use its own. Even if you try to turn Firefox's pop-up blocker on, the next time you open the Firefox options panel, it'll be off again. If you uninstall McAfee Privacy Service, the problem will remain.
# [[T:optionspreferences]]
# Select the {menu Content} panel.
# If the '''Block pop-up windows''' box is no longer checked, McAfee Privacy Service may be turning it off.
If you still McAfee Privacy Service installed, turn off its pop-up blocker feature and restart your computer. You should now be able to turn Firefox's pop-up blocker on.
If you no longer have McAfee Privacy Service, you will need to edit your Firefox configuration file.
# Open Notepad (or any other text editor).
# In Notepad, browse to your [[Profiles|profile folder]] and open the {filepath user.js} file.
# Erase the line that says <code>user_pref("dom.disable_open_during_load", false);</code>
# Save the file.
# Restart Firefox.
You should now be able to turn Firefox's pop-up blocker on.
-->
== Is the pop-up shown after a mouse click or a key press? ==
Certain events, such as clicking or pressing a key, can spawn pop-ups regardless of if the pop-up blocker is on. This is so that Firefox doesn't block pop-ups that websites need to work.
== Is it a true pop-up window? ==
Sometimes ads are designed to look like windows, but really aren't. Firefox's pop-up blocker can't stop these ads.
{for win,linux}
[[Image:86c0e1094489ddd5611008de57d0afed-1260046952-121-5.png|||||||||||||||||||||||||||]]
{/for}
<!--
Contributors: David Tenser (original author) Steffen Wilberg
-->
This document explains all of the settings available in Mozilla Firefox for controlling pop-ups.
__TOC__
= What are Pop-ups? =
Pop-up windows, or pop-ups, are windows that appear automatically without your permission. They vary in size but usually don't cover the whole screen. Some pop-ups open on top of the current Firefox window, while others appear underneath Firefox (pop-unders).
Firefox allows you to control both pop-ups and popunders through the [[Options window - Content panel|Content panel]] in the {for win}Options{/for}{for mac,linux}Preferences{/for} window. Pop-up blocking is turned on by default, so you don't have to worry about enabling it to prevent pop-ups from appearing in Firefox.
When blocking a pop-up, Firefox displays an information bar, as well as an icon {for win}[[Image:Popup-blocked-en-win.png]]{/for}{for mac,linux}[[Image:Popup-blocked.png]]{/for} in the status bar.
{for win,linux}<br/> [[Image:86c0e1094489ddd5611008de57d0afed-1260046952-121-1.png]] <br/>{/for}{for mac}<br/> [[Image:popupblocker-blocked-en-mac.png]] <br/>{/for}
When you click either the {button {for win}Options{/for}{for mac,linux}Preferences{/for}} button in the information bar or the icon in the status bar, a menu is displayed with the following choices:
* {menu Allow/Block pop-ups for this site}
* {menu Edit [[#popup_blocker_preferences|Pop-up Blocker {for win}Options{/for}{for mac,linux}Preferences{/for}…]]}
* {menu Don't show this message when pop-ups are blocked}
* (show the blocked pop-up)
{note}'''Blocking pop-ups may interfere with some websites''': Some websites, including some banking sites, use pop-ups for important features. Blocking all pop-ups disables such features. To allow specific websites to use pop-ups, while blocking all others, you can add specific websites to the list of allowed sites.
'''Blocking pop-ups doesn't always work''': Although Firefox blocks most pop-ups, some websites may show pop-ups using uncovered methods, even when blocked.{/note}
= Pop-up Blocker {for win}Options{/for}{for mac,linux}Preferences{/for} =
To access the Pop-up Blocker settings:
# [[T:optionspreferences]]
# Select the {menu [[Options window - Content panel|Content panel]]}. {for win,linux}<br/> <br/> [[Image:86c0e1094489ddd5611008de57d0afed-1260046952-121-2.png]] <br/>{/for}
In the content panel:
* '''Block pop-up windows''': De-select this {for win}option{/for}{for mac,linux}preference{/for} to disable the pop-up blocker altogether.
* {button Exceptions}: This is a list of sites that you want to allow to display pop-ups. {for win,linux}<br/> <br/> [[Image:86c0e1094489ddd5611008de57d0afed-1260046952-121-3.png]] <br/>{/for}{for mac}<br/> <br/> [[Image:popupblocker-exceptions-en-mac.png]] <br/>{/for} The dialog has the following choices:
** '''Allow''': Click this to add a website to the exceptions list.
** '''Remove Site''': Click this to remove a website from the exceptions list.
** '''Remove All Sites''': Click this to remove all of the websites in the exceptions list.
'''Note''': Blocking pop-ups may not always work and may interfere with some websites. For more information about blocking pop-ups, see [[#what_are_popups|What are Pop-ups]].
= Pop-ups not being blocked =
== Is the pop-up coming from Firefox? ==
The pop-up may not actually be coming from Firefox. You can determine where the pop-up is coming from by the icons it has and the title at the top.
* A Firefox icon and "Mozilla Firefox" in the title: keep reading below.
* Everything else: you may have malware on your computer that causes the pop-ups. Scan your computer for viruses and spyware.
{for win,linux}
[[Image:86c0e1094489ddd5611008de57d0afed-1260046952-121-4.png|||||||||||||||]]
{/for}
== Is the pop-up blocker on and enabled for this site? ==
# [[T:optionspreferences]]
# Select the {menu Content} panel.
# Make sure the '''Block pop-up windows''' checkbox is checked.
# To the right of '''Block pop-up windows''', click the {button Exceptions...} button. A dialog will appear that shows all the sites that are allowed to show pop-ups.
# If the site that's opening pop-ups is in the list, select it and press {button Remove Site}.
# {for win,linux}Click {button Close}{/for}{for mac}Close the Allowed Sites - Pop-ups window{/for}.
# {for win,linux}Click {button OK}{/for}{for mac}Close the preferences window{/for}.
<!-- hide this section until we can make it only hide in inproduct mode. Reason: in-product articles should not be linking to non-inproduct articles.
== Check again, is the pop-up blocker on? ==
-->
<!-- as reported:
http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=2490&topics_offset=3&topics_sort_mode=lastPost_desc&forumId=1
-->
<!--
McAfee Privacy Service can disable Firefox's pop-up blocker to be able to use its own. Even if you try to turn Firefox's pop-up blocker on, the next time you open the Firefox options panel, it'll be off again. If you uninstall McAfee Privacy Service, the problem will remain.
# [[T:optionspreferences]]
# Select the {menu Content} panel.
# If the '''Block pop-up windows''' box is no longer checked, McAfee Privacy Service may be turning it off.
If you still McAfee Privacy Service installed, turn off its pop-up blocker feature and restart your computer. You should now be able to turn Firefox's pop-up blocker on.
If you no longer have McAfee Privacy Service, you will need to edit your Firefox configuration file.
# Open Notepad (or any other text editor).
# In Notepad, browse to your [[Profiles|profile folder]] and open the {filepath user.js} file.
# Erase the line that says <code>user_pref("dom.disable_open_during_load", false);</code>
# Save the file.
# Restart Firefox.
You should now be able to turn Firefox's pop-up blocker on.
-->
== Is the pop-up shown after a mouse click or a key press? ==
Certain events, such as clicking or pressing a key, can spawn pop-ups regardless of if the pop-up blocker is on. This is so that Firefox doesn't block pop-ups that websites need to work.
== Is it a true pop-up window? ==
Sometimes ads are designed to look like windows, but really aren't. Firefox's pop-up blocker can't stop these ads.
{for win,linux}
[[Image:86c0e1094489ddd5611008de57d0afed-1260046952-121-5.png|||||||||||||||||||||||||||]]
{/for}