Firefox Community Forum

I've read through lots of instructions, and tried to list a site as an exception to the ad blocker, but it doesn't seem to work. The site that I want to be able to contact me is Rakuten.com. Please help. This seems so complicated.

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

I created a Password Generator add-on two days ago. Interestingly, it was approved, but when I added it to my Firefox extensions list, it’s not working. However, it works perfectly fine locally when I use it directly from my files. Could you help me understand what the issue might be? If there was an error or something wrong, why did it get approved?

You cancelled Webcam and Microphone permissions Webcam and Microphone permissions are needed for Audio/Video Questions in this Test. Quick Fixes: - Click below to provide Permissions - Web Browser will prompt for Permission, please click on “Allow” Button to proceed.why this coming like this i allow camera and microphone permissions

I go on the https://www.medicare.gov website to look at Medicare claims. I get an email from them when there are new summary notices and I click on the link to view them. That brings me to the login page and after I log in I get a page that lists summary notices starting with the most recent. For each notice, there are three links you can click: download, print, and open. I've always clicked "open", which has always brought up the summary I chose, I think in a new tab or window, but I'm really not sure, it's been a while.

This time when I clicked on "open" for the first summary notice, it stayed in the same tab and under the title listing the particular notice I got the following:

" Firefox Can’t Open This Page

To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more… "

So I went back to the original list, right clicked "open" and clicked to open in a new tab and got the same error. As I was writing this just now I noticed that the error message says you need to open it in a new window, so I just tried that instead of a new tab, but I still got the same error message.

Interestingly, I thought I'd check clicking "download" just to make sure I could get my new notices. That opened a new tab and the notice came up!! Now I'm sitting here trying to remember if I used to click "open" or "download" and feeling like this computer drives me crazier and crazier every day I use it!

I am submitting this anyway for two reasons. First of all, if I'm confused other people are probably also confused. Secondly, I want to know if there's anything wrong on my end that I should be fixing or if this is a problem on Medicare's end. Obviously I want to let them know if it's their problem so that it can be fixed.

I just got a notice about a Firefox update but I haven't installed it yet and I haven't tried this in any other browser (I really hate using Chrome, especially for something as private as Medicare, but if that will help you please let me know and I can try it there).

One other thing that may or may not be relevant. I've had my Social Security and Medicare accounts for many years. Recently I received a notice from Social Security that they're upgrading to a more secure login system (sorry I've forgotten exactly what they call it) and said that if you're using an older account you have to create a new login with their new site and it would work across your federal government accounts. I did that but Medicare used my old login information and it worked. I don't know if that would be causing this problem, I don't think they've terminated the old system altogether just yet but I'm not sure. This probably doesn't make a difference but I thought I should mention it just in case.

Thank you for any suggestions you have about this, and please let me know if you think I should notify the medicare.gov people as well.

Joan

downloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed. Now cannot download anything

After several recent Firefox updates, I can no longer login to my credit card's account page. As a result, I am now using Microsoft Edge Version 127.0.2651.86.

Here is the web address for Barclay Card: https://cards.barclaycardus.com/

I have attached the screenshot of the FF problem on my Windows 10 64bit laptop comp. As you can see, the login section is blocked, with a message "Firefox Can't Open This Page".

Thanks in advance for your help. Richard P.

Helping a friend who is using Firefox without having a Mozilla profile/account who is upgrading to a new PC. - Is there a way to export her passwords to a file and restore to the new PC? Going from Win 7 to Win 11. - Otherwise, can she just create a Mozilla account on her old PC and turn Sync on to transfer to the new PC? I am assuming all her settings will be retained. Thank you very much for your time:-)

I tried changing my color contrast settings to "never" BUT STILL, this thing still has a solid color. i'm making a web page, i tried using neocities, strawpages rn and also i visited other sites and they keep getting the same solid color problem, im tired. you can see how when im editing my site it has a anime girl background but then when i visit my page itself i dont see anything, i know eveyone can see it but im the creator and it really bothers me.

Can't play disney+. prime video, crunchyroll or movies on youtube. I CAN play netflix. Play DRM settings is turned on and widevine shows up on plugins. I tried turning off enhanced tracking protection/ ublock/ private badger. Tried deleting user agent/ deleting firefox folder from appdata roaming and local. I am on version 129.0.1 .

as the title states we recently had to upgrade the FF versions our clients are using because of a code update that required latest version of FF. the problem now is that PDF printing is having problems when action is set to "open in firefox" it's not able to print completely the PDF. But if we change the action to "use windows default application" it works fine.

So my question is why is this happening? I did some research and found related issues https://support.mozilla.org/en-US/questions/996487 and https://support.mozilla.org/en-US/questions/1249538

What is the technical explanation for this? We're happy to just set the FF preferences to "use windows default application" but we'll need to tell them why that is.

thank you

I just looked at the data removals in progress and it appears that you are removing information that is actually not related to me. Family members are listed and they are not my family members. I don't know what other errors the system is making.

Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does not fix the problem.

In the Privacy & Security pane we have the following configuration

Clear history when Firefox closes with all items selected except for Site Settings. Delete cookies and site data when Firefox is closed with some exceptions in Manage Exceptions.

But after quitting and re-launching Firefox there frequently entries for random websites shown in the "Manage Data..." pane.

This seems to related to having Facebook Container and Firefox Multi-Account Containers extensions installed. It does not seem to happen when they are not present. Interestingly. we had been using a a very similar Firefox configuration on a legacy Intel macOS system without this issue. We began seeing it while setting-up a fresh installation of Firefox on a new Apple Silicon system with macOS Ventura. The issue was reproduced in a new profile. It continues to the present day with up the current version of Firefox 129.01 on macOS 14.6.1 I feel like this is probably a bug but I don't have the necessary skill to make an effective bug report.

A few years ago jscher2000 gave me wonderful instructions for how to create some of the features that were once easy for ordinary users like myself to control through an Extension called TabMixPlus. Apparently there was some big disagreement between the developer and Firefox and they completely disabled it. At any rate, I'm continually frustrated when I accidentally move a pinned tab to a new window while trying to move or resize Firefox. I would like to know how, in about:config, I can create a setting with which I can protect pinned tabs. Thanks.

This has been happening for months. I am unable to access my twitter/X account. I am also unable to share anything, as well.

Please fix this problem. Thanks

I belong to My Points. Each day they have different things that you can click on to open. Recently I haven't been able to open any of them. I'm wondering if Firefox is blocking something.

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

I used to have a green button below the video I am watching, I would click on that button then then scroll down to mp4360 then the video would download to my computer