Firefox Community Forum

Have been using Firefox for many years with no issues , very happy. Recently i've just starting having trouble playing video on youtube and audio from some sources. wondering if there is a possible problem with the most recent update to vers. 128 as the timeframe seems to jive. when starting a youtube vid. i get a message saying if video doesn't play try restarting your computer. at first this seemed to work but has been getting progressively worse to where multiple restarts do not work. If i switch to a different browser , no problem , everything plays fine , however i do not want to switch permanently to a different browser. Prefer to continue with FireFox

I can't log into kp.org The login page comes up and I can auto fill the user and password, but it will not connect to the site.

i WAS BROWSING AND GOING THROUGH SOME OF MY FIREFOX FAVORITES AND I highlighted a FEW (NOT JUST ONE!) and clicked the delete button on accident. Is there any way of getting them back? I havent backed up a copy of them recently eitherr. Now Im all bumbed out!! :-(

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

It won't save open tabs when I close Firefox. Each time I have to go to: Setting>>History>>Recently closed windows. In General settings it's ticked Open previous windows and tabs. I already tried to turn off all extensions.

Got a new computer. Exported and imported bookmarks. However, that did not copy over my bookmark bar. Is there a way to get it to copy or do I have to recreate it?

Have been investigating 2 step auth apps. Aegis came out on top. Notice that FF does not support Aegis. Is there a specific reason why? If not, is this something FF would consider?

THIS is the latest error log from YOUR app Log Name: Application Source: Application Error Date: 7/19/2024 3:12:06 PM Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: User: X\vernf Computer: X Description: Faulting application name: firefox.exe, version: 128.0.0.2295, time stamp: 0x6686b62a Faulting module name: xul.dll, version: 128.0.0.2295, time stamp: 0x6686b68b Exception code: 0xc0000409 Fault offset: 0x000000000266982d Faulting process id: 0x0x105C Faulting application start time: 0x0x1DADA28690F6D67 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: ef22ede9-e0c9-4f1b-a1bd-3a610d046e01 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
   <EventID>1000</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>100</Task>
   <Opcode>0</Opcode>
   <Keywords>0x8000000000000000</Keywords>
   <TimeCreated SystemTime="2024-07-19T22:12:06.5585951Z" />
   <EventRecordID>66459</EventRecordID>
   <Correlation />
   <Execution ProcessID="12268" ThreadID="23600" />
   <Channel>Application</Channel>
   <Computer>X</Computer>
   <Security UserID="S-1-5-21-1031570895-3094223114-2762588158-1001" />
 </System>
 <EventData>
   <Data Name="AppName">firefox.exe</Data>
   <Data Name="AppVersion">128.0.0.2295</Data>
   <Data Name="AppTimeStamp">6686b62a</Data>
   <Data Name="ModuleName">xul.dll</Data>
   <Data Name="ModuleVersion">128.0.0.2295</Data>
   <Data Name="ModuleTimeStamp">6686b68b</Data>
   <Data Name="ExceptionCode">c0000409</Data>
   <Data Name="FaultingOffset">000000000266982d</Data>
   <Data Name="ProcessId">0x105c</Data>
   <Data Name="ProcessCreationTime">0x1dada28690f6d67</Data>
   <Data Name="AppPath">C:\Program Files\Mozilla Firefox\firefox.exe</Data>
   <Data Name="ModulePath">C:\Program Files\Mozilla Firefox\xul.dll</Data>
   <Data Name="IntegratorReportId">ef22ede9-e0c9-4f1b-a1bd-3a610d046e01</Data>
   <Data Name="PackageFullName">
   </Data>
   <Data Name="PackageRelativeAppId">
   </Data>
 </EventData>

</Event>

WHAT THE FUCK IS GOING ON THIS HAS BEEN HAPPENING FOR MONTHS NOW .... FIX YOUR SHIT OR LOOSE ANOTHER CUSTOMER. NONE OF YOUR OTHER "FIXES" WORKED.

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-Only Mode ( don't enable HTTPS -only mode -checked) HTTPS provides a secure, encrypted connection between Firefox and the websites you visit. Most websites support HTTPS, and if HTTPS-Only Mode is enabled, then Firefox will upgrade all connections to HTTPS. Learn more Enable HTTPS-Only Mode in all windows Enable HTTPS-Only Mode in private windows only Don’t enable HTTPS-Only Mode ( I use win 11. )

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappear on its own after a while.

For reference, I currently have several tabs open (13) on a split screen, but only the icons on de left window are affected by this. This started happening this month, prior to this I was able to have multiple tabs open on a split screen without issue.

I'll attach 2 images so you can see what I mean.

I appreciate any advice I get to fix this.

I have used Firefox since it was Netscape, with an ad blocker if one was available. With version 128 I am seeing many, many, many ads where I used to see almost none. I have blocked popups but that's not as much help as you'd hope. I cannot find anythng like AdBlock+ or U Block. Are these no longer available? No longer recommended? I can tell you that they are sure still needed. Thanks.

Full reinstall with all folder deletion didn't help, other PC user can use Firefox just fine. Any ideas? Crash information:

Accessibility: Active AccessibilityClient: wtc.exe|10.18.0.4883 AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x9710 AdapterDriverVersion: 8.970.100.9001 AdapterSubsysID: 3047103c AdapterVendorID: 0x1002 Add-ons: %7B7809d936-7f77-4373-93cd-8cfac159d738%7D:1.1.7,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:128.3.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 11567099904 AvailablePhysicalMemory: 7040995328 AvailableVirtualMemory: 138522595102720 BackgroundTaskMode: 0 BuildID: 20240704121409 CPUMicrocodeVersion: 0x10000db ContentSandboxCapable: 1 ContentSandboxLevel: 7 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1721384356 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 GraphicsCriticalError: |[0]GP+[GFX1-]: DoesRecreatingCreateTexture2DFail (t=13.5433) |[1]GP+[GFX1-]: Failed to get D3D11VideoDevice: 0x80004002 (t=13.5433) |[2][GFX1-]: Handling webrender error 5 (t=13.5433) HeadlessMode: 0 InstallTime: 1721384227 LastStartupWasCrash: 1 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["CryptoWinRT.dll","ktmw32.dll","explorerframe.dll","wscapi.dll","dataexchange.dll","linkinfo.dll","twinapi.dll","oleacc.dll","OneCoreCommonProxyStub.dll","Windows.ApplicationModel.dll","Windows.Security.Integrity.dll","ondemandconnroutehelper.dll","wininet.dll","Windows.Globalization.dll","winmm.dll","OneCoreUAPCommonProxyStub.dll","directmanipulation.dll","secur32.dll","BCP47mrm.dll","ColorAdapterClient.dll","mscms.dll","InputHost.dll","textinputframework.dll","WindowManagementAPI.dll","Windows.UI.dll","DWrite.dll","avrt.dll","Bcp47Langs.dll","wsock32.dll","urlmon.dll","NapiNSP.dll","pnrpnsp.dll","wshbth.dll","winrnr.dll","iertutil.dll","dbgcore.dll","dbghelp.dll","npmproxy.dll","twinapi.appcore.dll","winhttp.dll","MMDevAPI.dll","AudioSes.dll","rasadhlp.dll","d3d11.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","Windows.UI.Immersive.dll","WinTypes.dll","propsys.dll","wtsapi32.dll","FWPUCLNT.DLL","version.dll","dcomp.dll","winnsi.dll","netprofm.dll","CoreUIComponents.dll","CoreMessaging.dll","nlaapi.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","srvcli.dll","ntmarta.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","mswsock.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","winsta.dll","sxs.dll","umpdc.dll","powrprof.dll","userenv.dll","sspicli.dll","profapi.dll","bcryptPrimitives.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","crypt32.dll","gdi32full.dll","ucrtbase.dll","bcrypt.dll","wintrust.dll","cfgmgr32.dll","shlwapi.dll","clbcatq.dll","advapi32.dll","nsi.dll","msctf.dll","msvcrt.dll","oleaut32.dll","imm32.dll","rpcrt4.dll","setupapi.dll","sechost.dll","combase.dll","gdi32.dll","SHCore.dll","ws2_32.dll","shell32.dll","user32.dll","kernel32.dll","psapi.dll","ole32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","osclientcerts.dll","nssckbi.dll","freebl3.dll","gkcodecs.dll","nss3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"Sophos Limited":["hmpalert.dll"]} Notes: FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 25 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1721384353 SubmittedFrom: Client SystemMemoryUsePercentage: 42 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240704121409","version":"128.0","vendor":"Mozilla","displayVersion":"128.0","platformVersion":"128.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":11775,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSE4A"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":4529},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"typ {code}e":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"ATI Radeon HD 4200","vendorID":"0x1002","deviceID":"0x9710","subsysID":"3047103c","RAM":368,"driver":"aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64","driverVendor":null,"driverVersion":"8.970.100.9001","driverDate":"1-13-2015","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":41216,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Sophos Intercept X"],"antispyware":null,"firewall":["Sophos Intercept X","Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","ru-RU","lv-LV"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"LV","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"media.gmp-gmpopenh264.lastInstallStart":1721384264,"media.gmp-widevinecdm.lastInstallStart":1721384264,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":7,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"dlsource":"mozillaci"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19923,"firstUseDate":19923},"addons":{"activeAddons":{"{7809d936-7f77-4373-93cd-8cfac159d738}":{"version":"1.1.7","scope":1,"type":"extension","updateDay":19923,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"webcompat@mozilla.org":{"version":"128.3.0","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"addons-search-detection@mozilla.com":{"version":"2.0.0","scope":4,"type":"extension","updateDay":null,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true}},"theme":{},"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"add-an-image-to-pdf-with-alt-text-rollout":{"branch":"control","type":"nimbus-rollout"},"backgroundupdate-enable-unelevated-installations-rollout-3-release":{"branch":"enabled","type":"nimbus-rollout"},"csv-import-release-rollout":{"branch":"enable-csv-import","type":"nimbus-rollout"},"ech-roll-out":{"branch":"rollout","type":"nimbus-rollout"},"launch-firefox-on-os-restart-treatment-a-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"highlighting-in-pdfs-rollout":{"branch":"treatment","type":"nimbus-rollout"},"long-term-holdback-2024-h2-velocity-desktop":{"branch":"holdback","type":"nimbus-nimbus"},"disable-redirects-for-authretries":{"branch":"control","type":"nimbus-rollout"}}} TelemetrySessionId: 023a3cfa-30a9-40c4-8251-662f38acacf0 Throttleable: 1 TotalPageFile: 16910790656 TotalPhysicalMemory: 12347387904 TotalVirtualMemory: 140737488224256 UptimeTS: 37.61326 Vendor: Mozilla Version: 128.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.{code}

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redirect error”.

We can fix the problem but comes back again after a while. To fix it we go to Settings / Privacy and Security / Cookies and Site Data / Manage Data. Under manage data we enter Kaiser in the search box and then delete the website.

Is there a way (a settings change) to fix this problem in Firefox or is it a Kaiser website problem?

BTW.. the same problem also occurs on Chrome, just not as frequently.

RE:

   At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page actions.
   Click Change Location.
   Enter the new location in the field and select the desired location from the drop-down. 

Appears to be phantom ways. There are isn't anything like as described at all. Unable to change my locations. .Your STUIPD weather thing is using my VPN location not my real location and I'm unable to find or make any changes. WHY come up with a big lie saying you can change the location? I'd like to add the screen shot, I guess you also limit what can be uploaded while other places allow WORD with the picture in it OR PDF etc.