Firefox Community Forum

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Data…” button, checked both “Cookies and Site Data,” and “Cached Web Content,” and clicked “Clear”, and consistently gotten BOTH “Cookies and Site Data,” and “Cached Web Content” down to “0” zero. Recently, I have been unable to “Cached Web Content” to go below “150 KB of disk space.”

         I have NOTHING listed in “Manage Cookies and Site Data” or “Exceptions -- Cookies and Site Data.”
         I have tried reinstalling, but the problem has persisted.
         On the assumption that this is malware problem, I have continued to use Mozzella VPN, but stopped using the program for browsing, etc.  Should I stop using it altogether until the problem is fixed?
         Can you tell me how to get rid of the last “150 KB” of “Cached Web Content”?

Google search engine suddenly stopped working on my Firefox app on my laptop. Please tell me how to fix this. I have already checked settings and Google is the preferred/default search engine.

I'm using a macbook air, and I was trying to use the fingerprint login thing, when instead of unlocking my puter it shut down the whole thing and it started to make very loud fan noises. I waited a few minutes for it to stop, then got back on, and my bookmarks and saved passwords were deleted from firefox. No passwords or logins were reset on any other applications. This is very alarming since I had just made an email and some accounts to manage some event I'm holding, and now the password I trusted to firefox is lost. I need this password, as otherwise I cannot log into my email since I hadn't time to set up recovery measures (I have tried to recover it, but there's insufficient evidence for google that I own the account :/ ).

I tried looking through my browsing history for anything helpful, but everything was deleted from there as well. I also was not logged into my Mozilla account at the time either, so I am really in some sort of predicament here, , I'd appreciate any advice and ideas here!!

I can no longer download pdf's (bills, statements,etc) Downloads come in with "name.pdf.part" When I delete ".part" then I can open file. If I don't change name it reverts to pdf.part extension. It's a pain renaming every download. Please help me, I don't want to switch to Chrome. Thanks!

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not get transferred over and is still set to google

Firefox keeps going off for from 5 seconds to about 20 seconds. It happens several times a minute. The screen goes blank and I can’t click on anything. Really aggravating. I would appreciate any help. Thanks

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, stopped what I was doing and did the ridiculous update, it still continues! I can move on to a different non-Mozilla browser if I have too. Return the option to not update and/or do it manually. FF127.0.2

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For the past couple of weeks I have been getting the "Hmmm, We're having trouble finding that site" error screen quite often from both searches and links from other sites. It's always happened once in a while but it hasn't been anything bothersome. However recently it has become quite bothersome because it's happening a lot! However not all the time. It's not completely broken, just mostly. And it's happening while trying to visit sites that I know and visit frequently such as Amazon, Ebay, and even sites for local businesses that I trust and know are working. I'm not having any internet issues with my home wifi, nor am I having this issue with other browsers. I have however also noticed it on my Firefox mobile browser as well. I posted about this a few days ago and got some email back about an issue with my post. If this happens with this one and I'm unable to get this resolved I will just get rid of Firefox on my devices. FF has been a long time favorite and is usually set as my default browser but if stuff like this is going to continue, I can change that real fast. There are plenty of other browsers that work just fine and have decent customer support.

I have a lot of tabs open, and I don't know which are responsible for the popups. Previously, I'd get 2-3 unexpected popups per day (that were not triggered by navigation in visible tabs), but since yesterday, every ~10min I'm getting 2 popups right after each other.

How do I find out what tab is triggering them?

Besides the annoyance, I find it worrying that firefox apparently "intends" to input login details into background tabs - if I had entered my master password previously, I wouldn't even notice that the password store had been accessed.

It would be really nice if the master password popup had a button to view the triggering tab (and perhaps highlight the fields that would have been filled after unlocking), but until that happens, I really need some way to locate the problematic tab(s)...

edit: changing the "fill usernames and passwords automatically" as well as "ask to save passwords" settings did not prevent the frequent popups from occurring. Even worse, while such a popup is open, firefox seems to be unable to load new pages in any tabs, and interactive applications (eg. google sheets) lose their connection until I close the popup...

If you are currently using a normal window then there are ways to open a bookmark or link in a private window. But if you are currently using a private window then how would you open a bookmark or link in a normal window?

I have tried several things including pressing shift+enter or choosing "Open in new Window" from the context menu, but this just opens the bookmark or link in a new private window.

My current method is to copy the address of the bookmark or link then paste it into the address bar of a normal window.

But is there a more direct method of opening bookmarks or links in a normal window, if currently in a private window?

Thanks.

I'm using Firefox 127.0.2 on Arch Linux. In settings under General>Startup>"Open previous windows and tabs" is not checked. Under about:config browser.sessionstore.restore_on_demand is false, and browser.sessionstore.resume_from_crash is false

How do I get Firefox to give me a clean slate after restarting my computer?

Ive been with Firefox since 0.4 20+years and am thinking of binning this browser. The Firefox updates wipe your bookmarks ,your page set up with the 4 rows and your preferred sites they then push in the boxes last visited or recommenced stories i had to reinstall and older version,get bookmarks from a different drive i have to get back to where i was.

  I have turned off updates but am continually bombarded with download latest version,Firefox used to be great ,you got what you want,no adds,no pushing stuff its starting to feel like google chrome.
  So before i bin it,is there any way you can save ALL your setting as you like them and reinstall them with your preferences as was?     If not i will give Duck duck go, a go as my new browser.

Dear Sir or Madam,

Once again, Firefox is blocking my ability to go into X (Twitter). I'm guessing you guys did an update and changed the settings again. PLEASE FIX. Thank you.

Sincerely, Britt

I keep getting the error in the image and can't use my tabs at all . The search loads for 10-15 seconds and then I get the error. I have tried troubleshoot mode too !

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

I installed Firefox on a Macbook Pro with Apple Silicon, M3. The installation was from the Firefox site, I downloaded the dmg and then dragged into Applications.

I find that playback of media stutters, and is choppy--not sure of a better way to explain it. E.g., YouTube videos and the Bandcamp player have "stuttered sound". Opening another site in another tab can make this effect worse. Likewise, trying to run Google Meet in a browser window causes basically everything on the computer to become very slow.

This still happens even if I go to "about:profiles" and then "restart with add-ons disabled".

But if I switch to another browser, Safari or Chrome, then I don't have the issue. e.g. I can play YouTube in the background fine even when running some compute intensive task.

I have also tried turning on/off "performance settings" and the "use hardware acceleration" checkbox underneath it -- neither of those seem to have any effect.

Activity Monitor showed that at most Firefox was using ~4 GB of memory of a total 48 GB, and the memory pressure indicator seems to be quite low.

I have run Firefox on other systems (e.g. System76, older Macbook Pro) with multiple windows open each having 20-30 tabs and never had an issue like this.

It really seems like it has something to do with how Firefox is interacting with the M3? Happy to learn I'm wrong. And happy to provide more details about the hardware or my settings if it would help.

Hello, recently I've been having issues where if misclick anywhere on the title bar (even in the small space between bookmarks) firefox will minimize/restore when I didn't want it too. How do I disable this in about:config?

When I try to access an http:// site, the link is upgraded to https:// regardless of this setting.

This broke after a recent update to the browser. I cannot specifically say which upgrade, but it worked a month ago, now it doesn't anymore.

It may be worth noting that this broke in Brave (based on Chromium) at the same time.