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i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android.

no matter what I do, the "sync and save data"option on android does not appear. when I view the qr code on my android galaxy a14 5g android version 13 it takes me to the google play store where my choices are open or uninstall. when I tap open, it asks "do you want to leave firefox?". google play screen re-appears. 2nd time I tap to open, it just displays the url and android browser is blank. mzl.la/3NDxAIS

how can I sync my android version 121.1.0 to my desktop?

I just discovered that the android phone (Samsung A71) I am currently using was in fact still using Lockwise for Auto Fill.

How do I force this old copy of Lockwise to do a final sync before I uninstall it. I do know that at least some of the passwords stored in it are up to date. At this time, I DO NOT have access to a PC. I DO have access to a more recent android phone (Samsung A53 5G) that DOES NOT have Lockwise installed and is using the most up-to-date version of FireFox for Android.

Also is firefox typed out in lowercase or one of these ways: "Firefox" or "FireFox"? I have a habit of camelcasing some computer terms left over from my days as a UNIX Administrator (AT&T Bell Labs versions and not any BSD versions) and want to know the proper way to type it (from the horse's mouth so to speak).

Regards

Hello,

It seems you can sync a lot of things between devices.

However, COLLECTIONS can not be synced? One of the most interesting newer features on Firefox. Collections are way more easy to use than the old bookmarks and a real game changer on another Browser.

Will Mozilla be able to get this working? I really want to keep using Firefox for its excellent privacy features and independence!

Thanks for your help and feedback!

Pascal

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

Hello there,

I changed my Mozilla password and naturally had to log in again into my account on Android. The whole process worked flawlessly, I can get into my account, the device is shown in the active sessions, everything seems fine. However, when I open the settings on Android, Firefox tells me to log in into my account to sync the data - so I am simultaneously logged in and not logged in. I have restarted Firefox, restarted my phone, un- and reinstalled Firefox, nothing updates the app to finally acknowledge that I am logged in. Is there anything else I can do?

I'm moving to a new browser that works better for my needs, but I can't export my data using Firefox sync due to me not having access to a computer (my laptop is currently unusable). So, is there any way to export my data quickly without using Firefox sync? I looked this up already, but couldn't find any solutions. Hopefully you guys have a solution?

Thanks! Victoria ♡

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone to my new laptop but it seems the tech gods wish to prevent me. Can anyone help?

So, I'm switching back to Edge, again, because something basic with browsers isn't working in FF, again. This time it's syncing via Firefox Sync.

Three Windows 10 PCs and an Android Phone. All are connected to my Firefox account, all are set to sync everything - bookmarks, history, accounts/passwords, extensions, etc. The only thing that is currently reliably syncing between devices are the extensions.

A few days ago I posted about how nigh impossible it is to manage the saved accounts/passwords in FF because it takes forever to select one, manage it, confirm it, then move to the next, whereas Edge you can just select AND manage in one click, or multi-select to delete.

My work around to that was to just nuke everything via the menu, manage the accounts in Edge and re-import them back to FF. This worked for the one instance of FF on that one PC. The other PCs got only partial data synced, but I was able to see the entire changed data set in Edge on the other PCs.

Today, I added a bookmark via my phone. It did not sync. Even after confirming that sync is enabled, and even after specifically telling FF on the phone to sync, then FF on the desktop to sync.

Every install of FF is updated to current.

I'm beginning to not care what Google does with the Manifest and trust, maybe naively, that the extensions developers will find a way.

I did this once before when I got my new machine but lately my phone doesn't know any of my passwords so I tried synching again. Followed the procedure and everything appears honky-dory but my android phone still doesn't know any of my passwords.

Recently my Firefox browser updated, but my bookmarks didn't.

If I try about:profiles from the address bar, nothing happens.

How do I go about accessing other profiles and enhanced settings on Android.

I don't understand why my bookmarks are and other settings weren't migrated, or why before the update a warning wasn't displayed that the data would be lost or why it wasn't exported as plain text so that nothing was lost??

Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save Data option. This is v120.1.1 (you know, well after the Overflow Menu got BROKEN in the desktop version). I have NO idea what device you must be using to suggest scanning from the keyboard, but this phone has no such item. And scanning from the camera complains that I didn't scan from the non-existent option in the app.

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from mozilla. Support is very lacking.

I'm moving away from Brave for one reason:

- If you do not have brave sync on at least 2 devices and your device crashes, your bookmarks are lost.

Looking for a webbroswer with sync capability comparable to that of Google-Chrome, I remembered that Firefox exists.

And I have one question about it: How does its sync work? Let us say I am connected to my firefox sync account solely on my computer. And then my computer crashes and is unrepairable. Can I just log into my firefox account on another machine and get all my bookmarks back? (like in the case of Google-Chrome)????

Thanks!

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan