lost addresses and folders
A week ago my whole computer went kaput. I pay for cloud back-up so everything except Thunderbird was fully restored. I know noting about computers. My friend, an IT p… (read more)
A week ago my whole computer went kaput. I pay for cloud back-up so everything except Thunderbird was fully restored. I know noting about computers. My friend, an IT pro who built and sold me this machine, has worked hard without success. This is my home desktop machine running Windows 10. I can access incoming mail through AT&T Yahoo Mail. And today some kind AT&T person spent two hours with me on the phone. Now I have a newly assigned security code and, to my surprise, a functioning Thunderbird. However, my hundreds of addresses have not reappeared nor have the thousands of saved emails in my various local folders. I believe what I have now is a newer version of Thunderbird. Much of it looks different. And weirdly there was a button for "old email" that I hit and started to receive things sent to me as far back as 2007. I think it stopped at some capacity limit. I am sure most of what came through I don't want but I certainly don't want to permanently delete things I may have moved to another folder. The AT&T person got me to some repair page with step-by-step instructions for hooking up with Thunderbird but he got stymied at some point. I am at a loss here and would appreciate help. Thank you for your time and attention.