Thunderbird Community Forum

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore everything. The problem is I reorganized the mailbox folders between the backups, so the metadata thunderbird maintains about the data storage will be wrong in my new setup. I have my imap and pop mailboxes restored correctly now under my profile storage and would like Thunderbird to just leave them alone. The problem is, every time I start thunderbird, it automatically wants to compact my mailboxes and free up 5.7 GB of space, which means it will delete some of the newly copied emails it doesn't recognize.

Is there a way to tell thunderbird to start over and reindex the mailboxes that are there? I've tried deleting the global-messages-db.sqlite file, but that does not fix the problem. This is a common problem as I've had it happen in the past as well when reorganizing the folder structure. It seems there should be a way to tell thunderbird to reset its indexes and leave the mailboxes as-is.

Any help would be appreciated.

Thunderbird takes forever to do anything and often it says it is not responding. My husband was the computer tech and he recently passed away. I try and delete extra emails and empty the trash on all our email accounts regularly. what can be the problem?

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a couple of years ago. But now it has ceased to function after I migrated TB profile (successfully apart from this issue) no matter what I try. I’d be grateful for any suggestions. As is the case with many non-profits, there’s little tech support, but others can use the email account ok. I think it may be a TB issue as I have been able to set up the account ok with MS new Windows Outlook app (lame, but better than Mail…low bar). I’d rather have this account on my TB client along with the others I use. And the issue is replicated on two of my PCs. TB account set up reports “can’t detect settings from host server”. I found a support thread link text, which says “The failure to detect settings is rather common where hosted domains are concerned. Mostly because everything is done to a price and most of the things around encryption are done in a halfhearted manner. As is the server setups for mail. However by faithfully copying the settings from the provider as to domains server name and ports it should work.” So I did manual configuration – copied the settings from the successful Outlook set up, but no dice – all I get is server time out message. Settings are: IMAP server: mail.XXXX.org.uk Port 993 Security SSL/TLS [earlier working settings were STARTTLS port 143] SMTP server: mail.XXXX.org.uk Port 465 Security SSL/TLS [[earlier working settings were STARTTLS port 587] And using Normal Password for both; I tried Autodetect too but no good. I’ve see a suggestion that turning off the firewall (Norton) might work, but I’m reluctant to do that and doesn’t seem to make sense that would cause the issue. I found another suggestion that apparently works for some people - leaving password blank on setup. https://support.mozilla.org/en-US/questions/1399690. Before I try, are there any other suggestions or ideas? Trivial matter in the long run, but bugging me. Thanks

When I go to a website and click on an email address the New Message form does not come up. I have gone to Windows and made sure Thunderbird is set up as my default email address. Chatgpt said: Check Thunderbird Settings

   Open Thunderbird.
   Go to Tools > Options (or Preferences on macOS).
   Click on the Advanced tab, then General tab.
   Ensure Thunderbird is set as the default mail client.

But when I go to tools I cannot find an options link.

Please advise. Thanks!

Just installed TB Nebula on new PC. I may be missing something but I can't make either Apply columns to... or Apply view to... work for child folders. The last time I tried this was a while ago, probably on an early release of Supernova, but my recollection was that it was easy and quick. Anyone else found this? If not I'll keep trying. Otherwise Nebula looks v smart so far

How do I reply to an email when i have selected it in the inbox and I can read the email in the preview window? As far as I can tell there is no reply button anywhere. I did double click on the message and suddenly about 30 tabs opened up with each tab having a reply button, which is very nice if I wanted to answer all 30 replies individually. Now I have to open every email to reply and close 20-60 tabs just to reply, which I won't put up with just because of the nuisance bur for sure because of arthritis.

Note: Someone recommended thunderbird to me as very useful but without a reply button in the inbox this is not really a usefull email program. This seems like a minimum common sense basic email function. If you are going to force people to double click on an email in order to reply, it would common sense to only open up that email and not all 30-60 other emails in the string as one will want to reply to the latest email and not to all other emails in the string. If people want to open up all the emails (I can't think that are very many people that want that), make that option a triple click. Right now I have to do an extra click for a reply (compared to any other email software I have ever used) and I have to close 20-60 tabs just to reply to the latest email message, this makes thunderbird a waste of time. I can't imagine I am the only one that considers these two issues basic common sense in email software. Maybe most people just delete thunderbird as I was planning on doing without commenting.

Win 10 user and very frustrated with Mozilla Tbird. Have tried many help screens to add a second email address to Mozilla Thunderbird but all are rejected. Used your tutorials, you-tube guidance, etc and nothing works. What do I need to do to register a second email for other personal business? Should I register with Google first?

Hi there, can you please send me a link to Thunderbird Version 115.12.1 | Released June 19, 2024? I would like to downgrade. The most recent version i have Version 115.12.2 | Released June 22, 2024 doesn't allow me to save email drafts, for some reason. Please reach out to me at yelena@ad-co.com. Thank you!

Thunderbird 115.12.2 (64-bit) on Windows 11:

For some time I've had a simple filter that moves anything from a sender not in my address book to a "Limbo" folder. I can then review Limbo and re-file anything I want to keep.

This seemed to work well for a while. But recently, when Thunderbird syncs with the IMAP server, it re-downloads all the re-filed messages and apparently considers them new. The filter runs again, and despite nothing being in the Inbox everything I had re-filed ends up back in Limbo.

I don't know what to think:

• Did a Thunderbird update change its behavior?
• Did something change on the IMAP server I'm connecting to?
• Is this by design, and my filter setup should never have worked to begin with..?

have successfully installed Tbird on several win 7 and Linux Mint platforms with success. However, on all attempts to install Tbird on Win10 platforms I'm unable to send or receive PGP encrypted emails. I've done all the same things the produced success in the above mentioned platforms just NOT Win 10. Any suggestions are greatly appreciated

I get the message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

My thunderbird has stopped receiving emails on my PC ( none sine 20 Jun 2024) I don't check the desktop PC every day as I normally use my phone for managing incoming and outgoing emails As a secondary use, I sometimes use my Laptop to Manage incoming and outgoing emails. Both the phone and the laptop are up to date with incoming emails. I can send an email to myself from the PC. Mozilla Thunderbird is up to date with auto update program.

Can someone please advise what steps I need to take to find out why this has just occurred. I am wondering if a recent auto update to Thunderbird has caused this issue . I am not ware if one can rollback to a previous Thunderbird revision to check if this is the cause? Any assistance will be greatly appreciated.

Thanks Greg

When I tried to get new messages, Thunderbird responds "Check mail server capabilities" and hangs. The latest new e-mail is dated 3:52 AM this morning and nothing since, although I can see many later e-mails using my web-based mail server.

All of a sudden images are not shown when I open an e mail, doesn't matter what server it is coming from. I have tried all the suggestions listed I could find. The only new thing was Optus sent out a message to change from POP3 to IMAP if mail was being rejected by hotmail accounts.

I installed "cardbook" (from gitlab) and wanted to print the address list, entry for entry. How do I do that? This is not a generic TBD question. but perhaps somebody knows ...

i am moving my accounts from outlook 2007 to Tb slowly doing one account at a time, making sure it all works, then moving on the the next account, i have already moved my hotmail.com & outlook.com emails accounts to TB successfully and all the inbox, sent and draft emails also went to TB with ease.

I now have 2 bigpond accounts i want to move to TB from outlook 2007, i am only going to move one at a time and once one is fully working , ill move the other one. So now i am trying to move one of my bigpond.com email accounts to TB, the account moved over ok, but its not bringing over any of my inbox, sent, draft, or other folders with it at all.

the bigpond account in TB works for new messages in and out, but none of my emails previous and older emails from outlook came with it. i have removed the account twice and still same issue. there was a warning or something that popped up during the first time i tried this with bringing the bigpond over to TB, cant remember what it said, but something along the lines of bigpond isnt trusted or veryifed certificate. i cant really recall. but maybe that is why. i copied the same settings from outlook 2007 to TB, i even tried setting them to pop for one try and them imap the next try, i still dont know.

is there a way to find the log warning message any where on TB as to what happen during the first try of adding the bipond account, maybe that will help you guys narrow down the issue. As that warning does not come up any more when i remove and try to add the account again, it just happened the first time. i though if hotmail can work easily ( being so old ) then bigpond should definitely have no issues. maybe its a pop or Imap issue, i dont know ???

I have 4 different gmail accounts that I use thunderbird to manage, along with local folders. Starting today, I cannot send messages. I get a dialog box with no error codes, underneath is another dialog box showing send progress with the eternal circle. Have rebooted, made sure each account has a unique SMTP server description. Worked fine until today. No updates that I know of.

Good Morning,

I am having trouble with my email flow of traffic. I can send out an email but I can't receive an email. I used to use this program so I am a returning client from Boardview Advertsing. I know very little about POP/IMAP things nor how to fix things. Is there any way I can speak with an actual person about this as I'm supposed to jump back in with Boardview Advertising, and apparently no one is receiving my emails.

Really sorry but please can someone help me?

Regards,

Marlee MacKay Boardview Advertising [edited phone# from public community forum]

I am using windows 11 pro and until last night had been happily using Thunderbird with no problems. Suddenly i go to check my emails and every one of my email accounts have gone, vanished, dissapered. All i was left with was a screen saying to enter an email address as in setting it up from scratch. Any thoughts on why this has happened and has it happened to anyone else?

Thanks

Paul