Emails: Won't open normally

Hello, If you could explain what happen that caused my emails below a given point, having been received before the emails above said given point (about 20 emails ) will … (read more)

Hello, If you could explain what happen that caused my emails below a given point, having been received before the emails above said given point (about 20 emails ) will not open as usual, but instead I need to open in a different tab after right clicking. If I go to "conversations" I can see my incoming email. Hope that sort of explains the problem that I don't understand? Thanks for any help. Lee

Asked by Frances L Hocking 14 hours ago

Problem with TB and Comcast password

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work… (read more)

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work.

Does Comcast email have a different password from the main password?

How can I fix this problem?

Asked by jMac 1 day ago

Last reply by jMac 16 hours ago

Every time i open thunderburd....

Hi. Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have??? What the heck is hap… (read more)

Hi.

Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have???

What the heck is happening and how i can solve this?

Asked by Gregory 1 month ago

Last reply by Gregory 22 hours ago

Cannot open Thunderbird. Get Crash Message

When I try to open Thunderbird, a message pops up that says the application had a problem and crashed. It also says that the crash reporter is unable to submit a report … (read more)

When I try to open Thunderbird, a message pops up that says the application had a problem and crashed. It also says that the crash reporter is unable to submit a report for the crash. It then says "Details: The application did not identify itself."

What do I do to fix this?

Thank you.

Asked by KIMBERLEY HALL QUIRK 17 hours ago

How to completely reset Thunderbird preferences except for configured accounts?

How to completely reset Thunderbird preferences except for configured accounts? I mean all visualization preferences, menus, themes, buttons, whatever. But don't touch e-… (read more)

How to completely reset Thunderbird preferences except for configured accounts? I mean all visualization preferences, menus, themes, buttons, whatever. But don't touch e-mail accounts.

Asked by João M. S. Silva 3 days ago

Last reply by João M. S. Silva 22 hours ago

Can't reinstall Hotmail

I couldn't stop the 'need password' popups so I decided to uninstall my Hotmail account from Thunderbird and reinstall it. Unfortunately I am unable to reinstall it. Wh… (read more)

I couldn't stop the 'need password' popups so I decided to uninstall my Hotmail account from Thunderbird and reinstall it. Unfortunately I am unable to reinstall it. When I try I get a message that the incoming server exists. I go into the advanced configuration and all ports are correct and Oauth2 authorization is selected. I changed to normal password and got the same error message. I checked and there was no outlook server under passwords on output server.

Next I opened a new outlook email and tried again. Now I get the error message 'could not get issuer for oathe authentication". I changed the authorization to normal password and got the error message 'Unable to log in at the server. Probable wrong configuration, username or password. I am sure that I am using the correct username and password.

Asked by duhnel 1 day ago

Last reply by duhnel 1 day ago

Severe performance/responsiveness decrease quicksearch 128.1.0esr (64-Bit) Nebula WIndows

Dear Thunderbird team and community, long term user here, thanks a lot for your awesome software, absolute essential live-saver. A few days ago, I did the update to 12… (read more)

Dear Thunderbird team and community,

long term user here, thanks a lot for your awesome software, absolute essential live-saver.

A few days ago, I did the update to 128.1.0esr (64-Bit) from 115 on win11. Very smooth transition, no issues with my 4 accounts, calendars etc. Great experience.

However, since the update, QuickSearch Ctrl-Shift-K filter that did instanteaneous filters on my 25k mailfolders came to griniding halt.

What happend: - Type a search term with filters on 'subject', 'from' 'to'activate freezes the app for many wall-clock seconds (5-10). Switching to another app and switching back gives me a Windows (Thunderbird not Responsive) in the title bar of the main window during that time.

What I expected: - almost instantaneus filter without noticable lag

What I tried: - deactivate, then uninstall expression search addon incompatible with 128 - restart in Troubleshoot mode with all addons disabled - reboot OS (Win11) several times - searched forums and stackoverflow for similar issues using different search term approaches and combinations

Thank you very much for any pointers how i could resolve the issue. Thanks again for your awesome product!

Jakob

My system (sorry, German)


 Allgemeine Informationen
   Name: Thunderbird
   Version: 128.1.0esr
   Build-ID: 20240730200333
   Distributions-ID:
   Update-Kanal: esr
   User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.1.0
   Betriebssystem: Windows_NT 10.0 22631
   Betriebssystem-Theme:
   Starter-Prozess: Aktiviert
   Fenster mit mehreren Prozessen: 0/0
   Fission-Fenster: 0/0
             Standardmäßig aktiviert
   Externe Prozesse: 3
   Unternehmensrichtlinien: Inaktiv
   Google-Location-Service-Schlüssel: Fehlt
   Google-Safebrowsing-Schlüssel: Fehlt
   Mozilla-Location-Service-Schlüssel: Fehlt
   Abgesicherter Modus: true
   Speichergröße (RAM): 63,2 GB
   Speicherplatz verfügbar: 304 GB
 E-Mail- und Newsgruppen-Konten
   account1:
     INCOMING: account1, , (imap) 
     
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3
   account3:
     
   account4:
     
   account7:
     
 Bibliotheken
     Bibliothek
     Status
     Minimal vorausgesetzte Version
     Verwendete Version
     Pfad
       RNP (OpenPGP)
       OK
       0.17.1
       0.17.1.MZLA.128.1.0esr.botan
       C:\Program Files\Mozilla Thunderbird\rnp.dll

Asked by Jakob B. 1 day ago

Problem z odbiorem poczty

Dzień dobry, korzystam z programu Thunderbird na laptopie z systemem windows 10, 64bit po ostatniej aktualizacji programu występuje problem po uruchomieniu programu kiedy… (read more)

Dzień dobry, korzystam z programu Thunderbird na laptopie z systemem windows 10, 64bit po ostatniej aktualizacji programu występuje problem po uruchomieniu programu kiedy pobieram wiadomości co ciekawe tylko od jednego klienta program się blokuje , nie mogę nic zrobić do momentu pojawienia się wiadomości w folderze , po jej odczytaniu i przeniesieniu do kosza następuje taki sam problem klikając na nią żeby całkowicie usunąć program znowu się na chwilę blokuje, tak jak wspomniałem wyżej dzieje się tak tylko z odbieraniem wiadomości od jednego nadawcy i problem wystąpił po ostatniej aktualizacji, przeinstalowałem program ale bez skutku , będę wdzięczny za pomoc, maciek

Asked by fufu70 1 day ago

Thunderbird 128.1.0esr only work in troubleshoot mode

I migrated to a new computer with Windows 11 and to the latest TB nebula. I copied the profile folders to the new system and it imported 20 years of email correctly. BU… (read more)

I migrated to a new computer with Windows 11 and to the latest TB nebula. I copied the profile folders to the new system and it imported 20 years of email correctly. BUT every connections seems to hang and eventually times out. It almost looks like TB blocked by a firewall. Even checking for updates eventually times out. HOWEVER everything works fine in troubleshooting mode.

I have no add-ons installed. I have no VPNs or additional firewalls. Disabling Windows firewall entirely doesn't change anything. I tried "Make the changes and restart" with no success. I added thunderbird.exe to the exceptions to the windows firewall and even added a rule. I tried uninstalling and reinstalling.

Is there any setting related to the connection that would be different in troubleshoot mode? Apparently nobody has ever experienced this problem, I feel like I'm going insane.

Asked by Paolo 1 day ago

Thunder Bird demand a pass word , been a user for years ?

pedro@highway1.com.au was with zetta net till last year when they canceled my account out of the blue , no warning , WAS PAIDED UP ? AS WELL ? See zetta has … (read more)

pedro@highway1.com.au was with zetta net till last year when they canceled my account out of the blue , no warning , WAS PAIDED UP ? AS WELL ? See zetta has changed its name now to zettagrid ? Now thunder demands a new pass word to load new e-mails , the old pass word does not work any more ? Now have my internet with Optus as zetta would not talk to me from October 2023

Your`s Sincerely ,

Peter HANSEN

p s love thunder bird it has been great .

Asked by Peter HANSEN 1 day ago

Why are emails I've deleted or sorted returning to my inbox?

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail. Occasionally emails that I delete or move to folders will… (read more)

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail.

Occasionally emails that I delete or move to folders will return to my inbox. This happens very irregularly. Sometimes it happens daily, sometimes it can go many days without an occurrence.

If emails are sorted within the gmail browser interface, the problem never happens.

I've tried a complete deletion of Thunderbird and all app data, and resetting all email accounts but the problem persists.

Thanks in advance!

Asked by Brett Haugen 1 day ago

Last reply by Brett Haugen 1 day ago

Spam filter problem

I am getting numerous emails that I can't seem to filter. they end in .best I set up a filter the same way I did for .be etc. They slip right through. Any ideas? … (read more)

I am getting numerous emails that I can't seem to filter. they end in .best I set up a filter the same way I did for .be etc. They slip right through. Any ideas?

Asked by wispark 1 day ago

Message filters by 'from' failing on specific entries

Running Thunderbird 128.0.1esr I use "Manage Message Filters" on Inbox, with "Getting new Mail" and "Manually Run" options checked. One of the filters was to move any… (read more)

Running Thunderbird 128.0.1esr

I use "Manage Message Filters" on Inbox, with "Getting new Mail" and "Manually Run" options checked.

One of the filters was to move anything with 'From' 'Contains' 'Amazon.com' or 'Audible.com' to a special folder. About 1 or 2 months ago, this quit working. Other filters continue to work. (I have 9 filters groups). Some using 'from contains' others using different criteria.

Another filter I have is 'From' Contains 'facebook.com' which worked fine, moving to a social media folder. it worked fine until I added 'linkedin.com'. Now that filter fails for both facebook.com and the new linkedin.com.

I redid the Amazon filter and it still fails.

The rest of my filters are still working as designed.

Any idea on what's going on here, or what I can do?

Asked by rwg26 1 day ago

Calendars in Thunderbird Disconnected

I follow 9 different Google calendars. 7 are linked to my personal Gmail account and 2 to a work account. Today the 7 linked to my account were unlinked. https://asset… (read more)

I follow 9 different Google calendars. 7 are linked to my personal Gmail account and 2 to a work account.

Today the 7 linked to my account were unlinked.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-08-20-13-12-41-bb3041.png

My Gmail password probably has changed, but TB reads emails from the account. I have tried:

  • Bulleted list itemClicking Enable next to the account.
  • Bulleted list itemClicking the three dots to the right of Enable, selecting Properties, and checking the Enable box.
  • Bulleted list itemTrying to create a new calendar in the account, hoping it would see all the old ones.

None of these worked. Any suggestions would be appreciated.

Asked by Toolworker 1 day ago