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Weird Data Corruption. Subject in Preview mismatches with Actual Content of the Message.

Weird Data Corruption. Subject in Preview mismatches with Actual Content of the Message. The mismatch was not due to cache or refresh because it persisted through Thund… (read more)

Weird Data Corruption. Subject in Preview mismatches with Actual Content of the Message.

The mismatch was not due to cache or refresh because it persisted through Thunderbird restarts and also moving the message across folders.

Thunderbird Version Number: 128.1.0esr (64-bit) (on Linux Mint Wilma)

Asked by Deepak K Vasudevan 48 minutes ago

One o365 account not working

I have two o365 accounts from different companies. One of them works fine the other I get "user authenticated but not connected" I turned off ipv6 globally and specifical… (read more)

I have two o365 accounts from different companies. One of them works fine the other I get "user authenticated but not connected" I turned off ipv6 globally and specifically for outlook.office.com and tried relogging even revoked the app and allowed it again. Sending emails somehow works but it keeps loading even after the email is received. I'm on Linux tried both native and flatpak app. These account also work just fine through davmail. The irony is that the account which doesn't work recommends Linux users to use thunderbird that's what promoted me to switch to it instead of davmail.

Asked by ismail.soudi 1 hour ago

Weird operation of Filter function in v. 128.1.0

I recently upgraded to Thunderbird 128, and now I have very strange things happen when I filter messages. After I type one or two or sometimes three characters into the F… (read more)

I recently upgraded to Thunderbird 128, and now I have very strange things happen when I filter messages. After I type one or two or sometimes three characters into the Filter field Thunderbird freezes. If I continue typing the additional characters don't appear in Filter, nothing happens in filtering, and my mouse cursor disappears when it is in the Thunderbird window (it appears normally if outside the window). After several seconds everything starts working OK, and my messages get filtered.

So, in the end I can filter messages, but this freezing is frustrating and a waste of time.

Asked by diegodad 7 hours ago

Last reply by sfhowes 5 hours ago

delete tbird account still getting popup from google

I deleted a work account (hosted on google) and I keep getting pop-ups from Oauth to authenticate it. Looking at the troubleshooting information while it is not in the ma… (read more)

I deleted a work account (hosted on google) and I keep getting pop-ups from Oauth to authenticate it. Looking at the troubleshooting information while it is not in the mail and news accounts list it does show up as an account.

Also, looking at the profile directories I seem to also see possible accounts that were deleted a long time ago but still straggling around.

How can I resolve this?

Thanks leon

Asked by Leon Zetekoff 16 hours ago

Last reply by Leon Zetekoff 7 hours ago

Cannot create new subfolder since ver 128.1.0esr

Since update to ver 128.1.0esr the "new subfolder" feature does not work (does not show window to name new folder). I have many subfolders and I rely on them heavily. I t… (read more)

Since update to ver 128.1.0esr the "new subfolder" feature does not work (does not show window to name new folder). I have many subfolders and I rely on them heavily. I tried restarting Thunderbird, then Windows. I ran in debug mode with no success. I downloaded and installed 128.2.0esr again. No change.

Is it possible to go back to the earlier version? Which is? Thanks, Frederick

Asked by fh2nd 1 week ago

Last reply by fh2nd 9 hours ago

When composing or forwarding an email, can't see the subject after typing it in.

This is about Thunderbird. I'm using version 115.12.1 (64-bit). When composing or forwarding an email, I can't see the subject after typing it in and moving the cursor to… (read more)

This is about Thunderbird. I'm using version 115.12.1 (64-bit). When composing or forwarding an email, I can't see the subject after typing it in and moving the cursor to another field. If I move my cursor back to the subject field, the subject becomes visible again. Is this the way it is intended to work?

Asked by kbrick66 10 hours ago

  • Solved

strangely displayed e-mails

Hello in thunderbird software I have some messages that are unreadable since 07.08.2024 after updating to Version 128.1.0esr I sometimes appear such messages “ ------=_Ne… (read more)

Hello in thunderbird software I have some messages that are unreadable since 07.08.2024 after updating to Version 128.1.0esr I sometimes appear such messages “ ------=_NextPart_000_0065_01CF920D.B8150850 Content-Type: application/pdf; name="=?iso-8859-2?Q?Faktura_15_-_za=B3=B1cznik_nr_3.pdf?=” Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="=?iso-8859-2?Q?Faktura_15_-_za=B3=B1cznik_nr_3.pdf?=”

JVBERi0xLjMKJZKgoooKNCAwIG9iago8PC9UeXBlL1hPYmplY3QKL1N1YnR5cGUvSW1hZ2UKL1dp ZHRoIDE2NjQKL0hlaWdodCAyMzM5Ci9CaXRzUGVyQ29tcG9uZW50IDEKL0NvbG9yU3BhY2UvRGV2 aWNlR3JheQovRmlsdGVyWy9DQ0lUVEZheERlY29kZV0KL0RlY29kZVBhcm1zWzw8L0NvbHVtbnMg MTY2NCAvUm93cyAyMzM5Pj5dCi9MZW5ndGggNDYwOTUKPj4Kc3RyZWFtCgAWDUAFg1ABYNQAWDUA Fg1ABYNQAdiaTIEADsSSZAwAdjaHSZAgAdjaTI0ACwagAsGoALBqACwagAsGoALBqACwagAsGoAL BqACwagAsGoAOyXTMwAdpWmYABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1 ABYNQAWDUAGUJMJYAMskwsgAsGoALBqACwagAy0SYUgAZaJMKQALBqADI+6TCkACKrZUkwpAAliT QgAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1AB2XSZKwAd67ofTJUADvWHvSZEwAd68Y+6HSZEwAdiDT JQACqoaJMi4AOwiNgva5KADsujYhCs1yUAE3EoUbXJAATZKCGIUlFl01zgAmy2HSQo/fQ44dtrnA BWUbDjHMnVIOd2JYd3ba5wAW5kjL+CJ7zvt2x3ASwQd22ucAFcFx0P7mjL9osEsIPW7EcPBuQ5xN dAAK5aH3clU+7LBLCDuHc7exw7N27a6AAV1doD7xFR6/12VhIcGPQbt29Zw8bt210AAyET76dIyd.......”

Please help to solve this problem

Asked by asus rog 5 days ago

Answered by christ1 12 hours ago

Every time i open thunderburd....

Hi. Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have??? What the heck is hap… (read more)

Hi.

Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have???

What the heck is happening and how i can solve this?

Asked by Gregory 1 month ago

Last reply by Gregory 19 hours ago

  • Solved

Imported mail messages are empty

I'm trying to import local mail folders from PostBox v3.0.8 into Thunderbird. I first tried the included Import Tool and selected "Import from another Thunderbird instal… (read more)

I'm trying to import local mail folders from PostBox v3.0.8 into Thunderbird.

I first tried the included Import Tool and selected "Import from another Thunderbird installation" since PostBox is a fork of Thunderbird and supposedly very compatible. This seemed to go fine and all folders with the exact same numbers of messages were imported and the headers looked fine. However, when I open any message, it is completely empty (not even the from, to, subject fields are shown, just a white window).

I then just manually copied the Postbox mail folders directly into the Thunderbird folder. This also seemed to go fine (as above) but also, all messages were empty.

How can I import the messages correctly?

Asked by Pete393 1 day ago

Answered by david 15 hours ago

Can't reinstall Hotmail

I couldn't stop the 'need password' popups so I decided to uninstall my Hotmail account from Thunderbird and reinstall it. Unfortunately I am unable to reinstall it. Wh… (read more)

I couldn't stop the 'need password' popups so I decided to uninstall my Hotmail account from Thunderbird and reinstall it. Unfortunately I am unable to reinstall it. When I try I get a message that the incoming server exists. I go into the advanced configuration and all ports are correct and Oauth2 authorization is selected. I changed to normal password and got the same error message. I checked and there was no outlook server under passwords on output server.

Next I opened a new outlook email and tried again. Now I get the error message 'could not get issuer for oathe authentication". I changed the authorization to normal password and got the error message 'Unable to log in at the server. Probable wrong configuration, username or password. I am sure that I am using the correct username and password.

Asked by duhnel 23 hours ago

Last reply by duhnel 22 hours ago

  • Solved

Latest Nebula update

I just downloaded the latest Thunderbird version, but the design looks nothing like advertised on the picture in the website. I really want to have the newest features an… (read more)

I just downloaded the latest Thunderbird version, but the design looks nothing like advertised on the picture in the website. I really want to have the newest features and design, but mine still looks like the very old, basic design. What can I do to update this? I have checked for any newer updates and it shows that my app is up to date.

Asked by Madara MOZGA 1 day ago

Answered by thepillenwerfer 1 day ago

  • Solved

Junk Mail ByeBye

Xpunge no longer works since the Thunderbird update; the new one won't be ready until sometime in Sept. (hopefully). I installed the only other add-on that looks as thou… (read more)

Xpunge no longer works since the Thunderbird update; the new one won't be ready until sometime in Sept. (hopefully). I installed the only other add-on that looks as though it should be able to get rid of what's in my junk mail folders. However, I can find no information on it.

It says it's in its own folder, but I can't find it anywhere. It doesn't seem to work automatically and I can't seem to refuse permission for it to read and move my messages (or any other permissions). Does anyone know anything about this? With Xpunge I clicked on it and all of the messages in my junk and/or trash folders (my choice) were deleted; that's what I'm looking for.

1. Where can I find it? It isn't on the toolbar. 2. Can I expect it to automatically move messages to my junk mail folder -- messages that I don't want junked? 3. Will it delete all of the mail in the junk folders of all of my accounts or just move mail to the junk folders? I'm computer-based.

Asked by DorothyJ 4 days ago

Answered by DorothyJ 1 day ago

Click "Filter Log" button, brings up Filter Log config but no log or any way to get the log ?

Debugging message filters and want to see the log. From message filters window I click box "Filter Log". It brings up the small config box of which a pic is attached. … (read more)

Debugging message filters and want to see the log. From message filters window I click box "Filter Log". It brings up the small config box of which a pic is attached. I can't find anyway to actually see or access the log. It must be hiding here somewhere ? ?

I have tried to clear the log so it is small in case it is large and takes long to load as I've seen elsewhere. No change.

I try to look this the "Activity Manage" which has some log like error messages but it is a mess of unordered seemingly random successes and some failures. This is another topic.

So, any guidance on how to use the filter log would be greatly appreciated.

Asked by k 2 months ago

Last reply by Agent virtuel 2 days ago

Another win.dat issue but different

I've read several posts about Thunderbird users who receive PDF attachments as "win.dat" files instead. But I have a very different and specific case, where 3 people are… (read more)

I've read several posts about Thunderbird users who receive PDF attachments as "win.dat" files instead. But I have a very different and specific case, where 3 people are all sharing an office and all receiving the same emails from their clients. Two of these folks are getting the PDF attachments properly, but 1 of them always gets the win.dat attachment. They were all using Thunderbird version 102.15.1 so I decided to upgrade them to 115.3.1, and same issue. Just this one user gets win.dat file instead of PDFs. I even updated just that one to 115.5.1 and nothing changed. I've disabled and re-enabled anti-virus software, I've uninstalled and reinstalled Acrobat. I've also made sure to verify under Files & Attachments that PDFs are associated with Acrobat.

Thoughts?

Asked by don_b 1 day ago

Emails won't send

I have been trying to send emails but I'm unable to, when ever I try sending an email I get this message "Sending of the message failed: The message could not be sent bec… (read more)

I have been trying to send emails but I'm unable to, when ever I try sending an email I get this message "Sending of the message failed: The message could not be sent because connecting to outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your outgoing server (SMTP) settings are correct and try again."

Is there anyway this can be fixed? If so it would be a lot of help. Thank you.

Asked by John Dornfeld 1 day ago

Last reply by sfhowes 1 day ago

Inconsistent line/paragraph breaks in HTML formatted email

Hi, I've been using Thunderbird for years and have always had this issue, but it seems more prevalent now. It's getting a bit annoying so I'm looking for a solution. I… (read more)

Hi,

I've been using Thunderbird for years and have always had this issue, but it seems more prevalent now. It's getting a bit annoying so I'm looking for a solution. I've googled it, there are plenty of references to difficulties with formatting "as sent" not being "as received", but in this case I'm talking about a formatting issue that happens immediately in Thunderbird, has nothing to do with the receiving system.

Here's the deal...

I routinely send out batches of emails that use a specific template for formatting. I need to use HTML format because I often highlight and underline things that I've found if I don't will not be seen. To avoid much back and forth from people who did not read the email properly, I want to bold face and underline some key things.

The first example here is "what it looks like before I click Send". It shows proper paragraph structure, normal blank lines between each paragraph, etc.

The second image is what it looks like "after I click Send". It looks like this even in the "outbox" (if I'm sending later) and it hasn't even yet gone out. Appearance is identical in the sent items, and I've had recipients respond to me by replying to the original email and can see they received it formatted as in the screen shot.

Usually it either adds line breaks where none exist, or removes line breaks, merging two paragraphs together.

I've tried composing in an external editor that allows me to see non-printing characters and making sure there is just a single line break between paragraphs (and that line break is THERE), then pasting into Thunderbird. That seems to help, but if I then save that as a template and re-use it in the future, more and more weirdness creeps into it as I bring it up, change some of the verbiage to reflect the current case, and send.

What is going on here, how do I fix this? I've used Outlook for decades, have done similar things with it and have never had this issue. There's nothing "different" I'm doing when composing these - type type type, carriage return, type type type.... Perfectly normal stuff.

Is there a setting somewhere that either prevents this from happening or at least allows me to see non-printable characters so I can recognize them and fix that before it is sent?

Thanks,

Todd

Asked by todd72 1 day ago

Last reply by david 1 day ago

Outlook account

Mircosoft has indicated that after Sept. 16 it is not possible to access my e mail account on outlook. They require a more modern/sophisticated method of authorization, l… (read more)

Mircosoft has indicated that after Sept. 16 it is not possible to access my e mail account on outlook. They require a more modern/sophisticated method of authorization, login and password is not enough. What to do?

Text (in Swedish) from the e-mail that I received from outlook@communication.outlook.com:

Det här måste du göra

Om du får det här e-postmeddelandet använder du för närvarande en e-post- eller kalenderapp som ansluter till ditt Outlook.com-e-postkonto genom en mindre säker autentiseringsmetod. Du måste uppgradera din e-post- och kalenderapp från tredje part till en version som stöder moderna autentiseringsmetoder.

Asked by Leif Blom 1 day ago

Last reply by david 1 day ago

  • Solved

Thunderbird choking on deleted domain

Hello: I allowed one of my domains to expire recently, but forgot to remove the account from Thunderbird (TB). Since the domain no longer exists, TB is choking--to the e… (read more)

Hello:

I allowed one of my domains to expire recently, but forgot to remove the account from Thunderbird (TB). Since the domain no longer exists, TB is choking--to the extent that I am unable to access the menu (i.e, File | Work Offline or Settings.)

I have been trying to start TB offline using the Profile Manager, setting the default profile to Work Offline, but that doesn't work. I have use the command line parameter "-safe-mode", but that has no effect. I found an ancient (18 years old) forum post that mentioned a "-offline" parameter, but that too had no effect.

I've been looking for a way to manually edit the profile, but haven't found anything.

I am really stumped. Any assistance/insights into this issue would be greatly appreciated.

Patrick

Asked by DoctorP 4 days ago

Answered by david 4 days ago