Showing questions tagged: Show all questions

Sync is unreliable with both history and tabs

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another proper… (read more)

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another properly. My history also doesn’t work. I just visited a site 2 minutes ago and all I see in my history is sites I visited 12 hours ago. I’m at my wits’ end and ready to find another browser. Please help if possible.

Asked by AS 4 days ago

Last reply by Tomatoshadow2 2 days ago

Unable to sync iOS device

When I try to sync my iOS, device, I am able to scan the QR code on my desktop machine, then I am asked for my two FA code from the authenticator app, and after I submit … (read more)

When I try to sync my iOS, device, I am able to scan the QR code on my desktop machine, then I am asked for my two FA code from the authenticator app, and after I submit that, I repeatedly receive the error screen noted on the uploaded image below. When trying the alternative method of signing in with my email password, my mobile Firefox app simply hangs and does not proceed after I enter my current password.

I have changed my Mozilla password. I have signed out and signed back into Mozilla account. I have restarted my iPhone. I have restarted my desktop. I am successfully synced between my desktop and laptop.

Any suggestions?

Asked by L Kendrick Mills 6 days ago

the devil is in the machine app is broken and wrong

how can i update firefox or moxzilla on iphone by bypassing app store forgot password waiting on apple’s help i’ve tried syncing with mozilla i tried erasing all book mar… (read more)

how can i update firefox or moxzilla on iphone by bypassing app store forgot password waiting on apple’s help i’ve tried syncing with mozilla i tried erasing all book marks cookies history lists shortcuts add-ons extensions data siri themes saved or downloaded anything and everything restarting changing settings i still continue to have problems

Asked by MUHAMMADSHAREEF MECCA 3 weeks ago

Transferring tabs from safari to Firefox

Wasn’t sure if anyone has a quicker way to do this: unfortunately I probably have a good 60-something tabs open on safari. I want to switch them over to Firefox but I ha… (read more)

Wasn’t sure if anyone has a quicker way to do this: unfortunately I probably have a good 60-something tabs open on safari. I want to switch them over to Firefox but I haven’t seen any way to send over open tabs without having to copy and paste every link over. Not very many are bookmarked, not sure if that’s a factor.

Asked by Dana 1 month ago

Getting bookmarks from iOS 17 to desktop?

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC? When I sign into my desktop Firefox it has nothin… (read more)

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC?

When I sign into my desktop Firefox it has nothing - I am worried if I sync my iOS firefox it will delete all my bookmarks?

Asked by BB 2 months ago

Last reply by Paul 1 month ago

  • Solved

How do I sync (or export) my IOS passwords to Firefox for IOS

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone. Many th… (read more)

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco

Asked by Marco 2 months ago

Answered by Infinity__ 2 months ago

how to delete addresses on ios only

I deleted and reinstalled firefox mobile ios, but multiple incorrect addresses are still there. I cannot delete or modify them. There are no saved addresses on my firef… (read more)

I deleted and reinstalled firefox mobile ios, but multiple incorrect addresses are still there. I cannot delete or modify them.

There are no saved addresses on my firefox account that I am able to view from my desktop. The addresses appearing on firefox mobile are incorrect, and not the addresses from my contacts.

Asked by RittenRemedy 2 months ago

Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (read more)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Asked by etootill99 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Export bookmarks

How do I export bookmarks either on my iphone or my iPad? All the instructions seem to be for desktop. There is no ‘manage bookmarks’ at the bottom of the bookmark menu. … (read more)

How do I export bookmarks either on my iphone or my iPad? All the instructions seem to be for desktop. There is no ‘manage bookmarks’ at the bottom of the bookmark menu. Desktop is not an option.

Asked by 2hhpsh7zpz 2 months ago

Firefox passwords not syncing across devices

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing… (read more)

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

Asked by CERO 2 months ago

Last reply by Infinity__ 2 months ago

  • Archived

sharing browser tabs from macbook browser to iphone browser

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open. i have had no succ… (read more)

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open.

i have had no success

Asked by Jimmy MacDonald 6 months ago

Last reply by Kiki 5 months ago

  • Archived

iOS share menu “send to device” shows “you don’t have any other devices connected to this account available to sync”

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to. If I use the share menu to open… (read more)

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

Asked by Greg 7 months ago

Last reply by Tomatoshadow2 7 months ago

  • Archived

Sync and save

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from … (read more)

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from mozilla. Support is very lacking.

Asked by fritch_2000 8 months ago

Last reply by Paul 8 months ago

  • Archived

Logins not syncing from PC Firefox browser to iOS

I can't get saved logins on my web browser to appear in the iOS Firefox app. I have sync enabled at both ends, and have tried signing out and signing back in, removing … (read more)

I can't get saved logins on my web browser to appear in the iOS Firefox app.

I have sync enabled at both ends, and have tried signing out and signing back in, removing and then re-adding the iOS device, and disabling and re-enabling sync, but nothing has worked.

I see this same problem has been logged many times here before but all those threads appear to have been archived without a solution being offered.

Asked by aabthomson 8 months ago

Last reply by aabthomson 8 months ago